Haemonetics

Role Description We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice. Job Details Senior Business Systems Analyst (Full-time) Reports to: Boston, MA Duties: - Partner across Haemonetics global business teams including Sales and Service, to elicit business requirements for system changes. - Collaborate with Salesforce and other enterprise technology application teams (including Oracle, Tableau, Middleware, etc.) to deliver best Salesforce stand-alone or integrated solutions. - Define functional requirements, process flow diagrams, and actionable tasks to deliver scalable solution per business needs & goals. - Partner with Salesforce Senior Manager to establish detailed project plan, and communicate status, risks, and issues. - Take primary accountability and ownership of enhancement changes or bug fix solutions including system configuration, deployments through test environments, documentation, unit testing, and demoing changes through production deployment. - Perform unit testing and support user acceptance testing. - Provide daily support for business users and technology team members to triage and resolve production issues. - Stay up to date with all declarative features of the Salesforce platform, with special focus on Sales Cloud, Service Cloud, Field Service Lightning, Community, Process Automation, Permissions, and data sharing. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Engineering, or closely related field (foreign equivalent acceptable). - At least 5 years of experience with Salesforce system administration or business analysis in support of Sales and Service Cloud users. Requirements - At least 5 years of experience with Salesforce customization and configuration (including process builder, workflow rules and newly released features). - At least 5 years of experience with full lifecycle Salesforce CRM implementation. - At least 5 years of experience documenting and analyzing functional requirements based on business needs. - At least 5 years of experience translating business requirements into technical specifications. - At least 5 years of experience with Field Service Lightning, Salesforce Communities, or CPQ. - At least 5 years of experience working independently and collaboratively within a team. Benefits - Competitive salary: $146,806/year. - Telecommuting permissible from home office anywhere in the U.S. - 401(k) with up to a 6% employer match and no vesting period. - Employee stock purchase plan. - Flexible time off for salaried employees. - Accrual of three to five weeks’ vacation annually (based on tenure) for hourly employees. - Accrual of up to 64 hours (annually) of paid sick time. - Paid and/or floating holidays. - Parental leave. - Short- and long-term disability insurance. - Tuition reimbursement. - Health and welfare benefits.

• Support day-to-day activities for one or more company sponsored clinical studies from planning and start-up through reporting and close-out under the direction of project leadership • Support development and maintenance of study plans, timelines, trackers, and operational documentation • Track study activities, site communications, and assigned deliverables to support execution against project timelines • Collaborate with internal stakeholders, CROs, vendors, and clinical sites to support study execution and ensure assigned activities are completed in accordance with protocols and applicable regulations (e.g., GCP, FDA, ISO 14155) • Support site and vendor interactions, including coordination of study materials, communications, follow-up items, and documentation needs • Escalate operational issues, delays, or risks to project leadership as appropriate • Maintain proper study documentation, including TMF maintenance • Draft and review key clinical documents such as ICFs, CRFs, tracking logs, operational plans, study plans, and IRB submissions • Support data review, data cleaning, query follow-up, reconciliation, and issue resolution activities in collaboration with data management, CROs, and study teams • Identify data discrepancies, protocol deviations, and documentation gaps and escalate issues appropriately • Support study and clinical regulatory activities including participation in study design, data review, protocol and report development, and contribution to clinical sections of regulatory submissions (e.g., IDE, PMA, 510(k), EU MDR) • Support audit and inspection readiness activities, including document preparation, follow-up, and resolution of assigned action items • Update company SOPs, templates, and protocols/reports for clinical requirements

• Drives all daily sales objectives focusing on territory growth. • Develops and executes on territory business plans in a quarterly quota-based system. • Directs all training and education planning during account launches. • Demonstrates proficiency in presenting and implementing Performance Guarantees in key accounts. • Transfers account knowledge and other requested information to the leadership team on a regular basis. • Collaborates and coordinates clinical specialist(s) and aligns the team around the business plan. • Makes clinical and economic presentations to customers, committee members and relevant staff. • Builds and maintains solid customer relationships, including KOL cultivation and maintenance. • Develops relationships with hospital administrative staff and develops and executes corporate contracts where appropriate. • Demonstrates outstanding product knowledge and can impart this knowledge with and provide input to the broader organization.

Role Description The Account Manager will be responsible for executing on the strategic and operational plan as directed by Commercial leadership by representing our products to new and existing customers, while achieving the sales expectations/quota of an assigned territory. Territory spans Southern California and Hawaii. - Drives all daily sales objectives focusing on territory growth, including new account targeting, cultivation, and launch planning. - Develop and execute on territory business plans in a quarterly quota-based system by implementing sales strategies determined by relevant factors. - Directs all training and education planning during account launches. - Demonstrate proficiency in presenting and implementing Performance Guarantees in key accounts and following up with Quarterly Business Reviews. - Transfers account knowledge and other requested information to the leadership team on a regular basis. - Gain access and develop the right physician champions in the targeted accounts leveraging corporate resources. - Make key presentations to gain the support of key stakeholders in targeted accounts. - Develop KOL advocates to educate and influence key stakeholders outside of their own accounts regionally and nationally. - Support Corporate Accounts contract discussions with hospital and IDN leadership as required. - Provide support on questions regarding device suitability and comprehensive technical support. - Collaborates and coordinates clinical specialist(s) and aligns the team around the business plan. - Makes clinical and economic presentations to customers, committee members, and relevant staff. - Builds and maintains solid customer relationships, including KOL cultivation and maintenance. - Maintains company standards involving ethical and moral character. - Develops relationships with hospital administrative staff and executes corporate contracts where appropriate. - Demonstrates outstanding product knowledge and can impart this knowledge to the broader organization. - Accountable for compliance with Company policy and procedures, the Quality System, and other regulatory requirements. - Fiscally manage territory by controlling expenses, product returns, and product inventory. - Other duties as assigned. Qualifications - Education: BA/BS or equivalent experience (Preferred) - Years of Experience: A minimum of 5+ years of directly related experience - Medical Device Sales in Interventional Cardiology and/or Structural Heart (Strongly Preferred) - Training/Certifications: None - Skills: - Thorough knowledge of the medical device market, products, and customers. - A demonstrated strong work ethic coupled with a sense of urgency to accomplish objectives. - A highly developed business acumen and experience in targeting and prioritizing key customer accounts. - Demonstrated ability to establish personal credibility in the targeted territory. - Emotional Intelligence to manage their schedule and clinical resources effectively. - Previous Medical Device sales experience preferably calling on Interventional Cardiologists, Electrophysiologists, Vascular Surgeons, Interventional Radiologists, and administrators. - Aggressive strategic thinker and tactical planner. Requirements - Physical Demands: - Standing; walking; reaching with hands and arms; and stooping, kneeling, crouching, or crawling. - Lifting/moving up to 10 pounds. - Fine manipulation; picking, pinching, or otherwise working primarily with fingers. - Exposure to blood. - Ability to stand for long hours and wear heavy cath lab protective clothing. - Travel Expectations: Up to 50% in defined territory. Benefits - Competitive pay range: $86,800.00-$161,200.00/Annual. - Incentives may be provided as part of employee compensation. - 401(k) with up to a 6% employer match and no vesting period. - Employee stock purchase plan. - Flexible time off for salaried employees. - Accrual of three to five weeks’ vacation annually for hourly employees. - Accrual of up to 64 hours (annually) of paid sick time. - Paid and/or floating holidays, parental leave. - Short- and long-term disability insurance. - Tuition reimbursement and health and welfare benefits.

• Own, design, implement, and maintain infrastructure automation solutions for Haemonetics' medical device software platforms • Work closely with TechOps, SREs, Cloud Engineers, and Security teams to drive automation initiatives that enhance efficiency, compliance, and reliability in a healthcare-regulated environment • Lead development and maintenance of scalable, compliant, and secure infrastructure using CloudFormation, Terraform, and Ansible • Automate the provisioning and configuration of cloud resources (AWS, hybrid environments) • Implement Infrastructure as Code (IaC) best practices to ensure traceability and compliance • Enhance deployment pipelines with automated testing, security, and rollback capabilities • Optimize CI/CD workflows to support zero-downtime releases and blue-green deployments • Ensure infrastructure automation aligns with FDA, HIPAA, ISO 13485, and IEC 62304 regulatory requirements • Build self-healing, highly available, and fault-tolerant infrastructure • Automate monitoring solutions (Datadog, CloudWatch) to detect anomalies • Optimize cloud resource utilization and cost management strategies

Role Description A Lead Project Manager is responsible for overseeing and coordinating the planning, execution, and completion of projects within an organization. They provide leadership and guidance to project teams, establish project goals and timelines, allocate resources, monitor progress, and ensure that projects are delivered on time and within budget. Additionally, they may be involved in stakeholder communication, risk management, and quality control to ensure project success. - Create and execute work plans for projects of moderate to large scope and complexity and revise as appropriate to meet changing needs and requirements. - Develop required project plan and documentation including but not limited to process flows, RACI charts, work instructions and SOP’s. - Identify project goals, tasks and coordinate deliverables consistent to meet objectives while maintaining clear communication with all parties regarding mutual expectations, project management and status reporting. - Identify project resources and assign individual responsibilities, as needed. - Provide feedback and focus to all team members throughout project lifecycle and maintain quality standards. - Identify process improvements, manage process change, formulate action plans, mitigate risk to minimize delays and execute projects on time, on plan. - Actively seek productive change opportunities and recommend new or revised strategies for driving process improvements and simplification while leveraging technology, where appropriate. - Manage daily operational aspects of a project, including internal or external customer expectations and interaction. - Manage project budgets. - May review project deliverables prepared for customers. - Carries out other duties as assigned. Benefits - Competitive suite of benefits including a 401(k) with up to a 6% employer match and no vesting period. - Employee stock purchase plan. - Flexible time off for salaried employees. - For hourly employees, accrual of three to five weeks’ vacation annually (based on tenure). - Accrual of up to 64 hours (annually) of paid sick time. - Paid and/or floating holidays. - Parental leave. - Short- and long-term disability insurance. - Tuition reimbursement. - Health and welfare benefits. Company Description We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

• Lead and manage the regional Clinical Specialist (CS) team by setting clear expectations, providing strategic direction, and fostering a culture of accountability, collaboration, and continuous improvement. • Recruit, retain, and develop high-performing clinical talent through structured onboarding, coaching, performance feedback, and career development planning. • Drive execution of regional objectives in partnership with the Regional Sales Director, ensuring alignment between clinical initiatives and commercial goals. • Provide leadership support to the clinical team in navigating complex customer scenarios, offering guidance and escalation support to strengthen relationships and drive territory growth. • Ensure operational excellence by proactively identifying and resolving gaps in staffing, training, or customer support, and deploying resources to maintain consistent coverage and service quality. • Establish and maintain strategic partnerships with key physicians, decision-makers, and hospital stakeholders to enhance clinical engagement and support business development. • Champion process improvement by identifying inefficiencies and collaborating cross-functionally to implement solutions that elevate team performance and customer satisfaction. • Serve as a clinical expert & advisor to internal and external stakeholders, ensuring appropriate product use and procedural consistency to optimize patient outcomes. • Recognize and understand competitive products, industry trends, and Haemonetics products. • Monitor and address clinical challenges related to product usage, coordinating with sales leadership and providing targeted in-service education as needed.

• Drive business performance • Lead the achievement of national sales targets and revenue growth for the Transfusion Management portfolio • Define and execute a national business strategy aligned with company objectives • Identify and develop new business opportunities and strategic projects • Manage sales pipeline, forecasting and overall commercial performance • Lead and develop your team • Manage, coach and develop a team of Territory Sales Representatives and Application Specialists • Set clear objectives, territories and priorities to maximise performance • Drive a high-performing culture through coaching, accountability and development • Support recruitment and talent development within the team • Engage key customers & shape the market • Build strong relationships with clinicians, transfusion laboratories, hospital decision makers and KOLs • Support complex and strategic sales cycles directly where needed • Drive adoption of Transfusion Management solutions towards standard of care • Develop and nurture a network of clinical champions • Act as a trusted partner by understanding clinical workflows, hospital environments and transfusion practices • Lead a consultative sales approach, combining clinical, operational and economic value • Support product demonstrations, training sessions and solution positioning • Contribute to evidence generation (clinical benefits, usage data, case studies) • Collaborate cross-functionally • Partner closely with Marketing, Medical, Market Access and Training teams • Translate customer insights into actionable strategies and value propositions • Contribute to the development of sales tools, training programs and go-to-market initiatives • Participate in national and strategic projects • Represent the business externally • Stay up to date on market trends, clinical guidelines, regulatory changes and competition • Represent the company at congresses, industry events and customer meetings • Strengthen brand positioning and market leadership in Transfusion Management

• Managing strategic client accounts for BloodManagement and Bedside Transfusion Solutions across DACH Region • Achieving sales targets through unique strategies for key accounts • Responsible for successful adoption of Transfusion Management systems • Creating reports of usage and deploying plans with customers • Identifying challenges and providing direct support and training • Bringing in new business and developing relationships with key clients • Cascading targets for product lines to agents and coaching them • Developing and executing account management plans to drive growth • Coordinating product education for customers and agents • Involvement in national projects and strategic discussions • Building strong relationships to strengthen competitive position

• Define and execute the UK commercial strategy across capital equipment, consumables and services • Lead, develop and mentor a multidisciplinary team (Sales, Clinical and Product Specialists) • Drive a structured approach to programmatic selling and Patient Blood Management (PBM) • Build and maintain senior relationships with clinical, procurement and executive stakeholders across the NHS • Oversee key strategic opportunities, including complex capital sales and competitive conversions • Ensure strong performance management, forecasting discipline and pipeline visibility