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AI Solutions Architect
Location
Massachusetts
Posted
14 days ago
Salary
$183.8K - $216K / year
Seniority
Senior
Job Description
AI Solutions Architect
Lead Surge
• Lead rigorous "Build vs. Buy vs. Partner" evaluations for all components of the AI ecosystem • Define the company’s AI tooling architecture, including how tools integrate with existing systems (CRM, ad platforms, analytics systems, etc.) • Own the technical AI roadmap, sequencing initiatives, managing dependencies, and communicating trade-offs clearly to leadership • Continuously assess the evolving AI landscape and make timely, well-reasoned recommendations about when to adopt, replace, or retire tools • Implement agentic AI solutions that can act, make decisions within defined parameters, and reduce manual intervention across key workflows • Build and configure multi-step AI workflows and solutions that connect across tools and departments • Ensure solutions are reliable, auditable, and built with appropriate guardrails and failure handling • Lead end-to-end implementation of AI solutions from scoping through deployment, working from recommendations provided by the AI Business Process Analyst • Partner with internal teams and external vendors to ensure solutions integrate cleanly into existing workflows • Maintain clear documentation on system architecture, tool configurations, and integration dependencies • Monitor solution performance post-deployment and iterate based on real-world usage and feedback • Develop and deliver training programs with the help of the AI Business Analyst that help staff understand, trust, and effectively use AI tools in their day-to-day work • Create accessible resources guides, demos, that meet team members where they are regardless of technical background • Serve as an internal resource for AI-related questions, troubleshooting, and best practices • Promote responsible AI usage and help the organization develop clear norms around how AI tools are used • Work closely with the AI Business Process Analyst to translate operational findings into technically sound solution designs • Engage with department leads and leadership to align on priorities, surface blockers, and report on initiative progress • Support change management efforts by ensuring teams feel prepared and supported as new tools are introduced
Job Requirements
- A portfolio of AI solutions you have personally built and deployed, with clear evidence of the business impact each delivered
- Familiarity with agentic AI frameworks and tools
- Experience integrating AI tools across existing tech stacks, including CRMs, ad platforms, and analytics systems
- Strong understanding of how AI applies in performance marketing, media, analytics, or lead generation environments (preferred)
- Proven ability to communicate complex technical concepts clearly to non-technical stakeholders
- Experience training or enabling staff on new tools and technologies with patience, structure, and genuine commitment to adoption success
- All applicants should be well versed in working within SOC 2 data security requirements
- Familiarity with prompt engineering, LLM APIs, or AI platform administration
- A practical, outcome-oriented mindset this role succeeds when solutions are used and delivering results, not just when they are built
Benefits
- Remote work options
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