• Represent Blink’s culture in day‑to‑day interactions, balancing empathy with clarity and structure • Serve as a first point of contact for employee and manager HR questions, providing clear, thoughtful, and compliant guidance; escalate complex or sensitive issues appropriately • Own high‑touch onboarding and offboarding processes to ensure employees are supported through key transitions • Answer benefit‑related questions and coordinate with payroll and finance on benefit deductions as needed • Oversee weekly hourly timecard reviews and flag issues proactively • Coordinate with payroll on time‑sensitive matters related to timekeeping and employee changes • Assist with administering Blink’s benefits programs, including open enrollment activities, all‑company communication, new enrollments, changes, and terminations • Maintain employee files in compliance with legal and company standards • Apply employment law practices as needed to assist in solutioning and assure company compliance with federal, state, and local employment requirements • Build, maintain, and oversee Blink’s HR ticketing system (Siit) and HRIS system (Paylocity) to ensure data integrity and accurate reporting • Assist with reporting on HR metrics and keeping policies and procedures up to date on the HR wiki • Execute and help streamline or improve day‑to‑day HR processes and systems • Support HR team Diversity, Equity, and Inclusion efforts, including pay equity tracking and inclusive policy development • Collaborate with parent company Mphasis on cross-functional needs • Support special projects and operational work as assigned

Role Description The Human Resources Technician is responsible to provide support to the Human Resources Department with all aspects of the department including, but not limited to: - Recruitment - Training - Benefits administration - HR metrics - Employee lifecycle More specifically, the Human Resources Technician must: - Own, manage and maintain the Human Resource Management system (HRMS) data to ensure accuracy and availability throughout the employee lifecycles. - Support the Human Resources Business Partner with all HR-related documentation including employment agreements, annexes, communication to candidates, employment confirmation letters, leave of absence documentation, etc. - Ensure all HR-related documentation is complete, maintain employee files, and follow up on outstanding HR documents. - Support recruitment activities including job postings, translation, screening resumes, background and reference checks, and preparation of employment agreements. - Manage HR Inbox and respond to employee queries and concerns or escalate when appropriate. - Administer employee benefit programs, including health benefits, open enrollment, group pension plan, etc. - Collaborate with payroll on any time off reports, pay & benefits related queries. - Assist with reporting for payroll, absence tracking, and ad-hoc reporting. - Assist with the development and maintenance of training programs within the HR department. - Manage and improve key HR tools, processes, and workflows to keep the HR department running smoothly. - Participate in Human Resources projects and initiatives as assigned. - Employee may be assigned to other responsibilities that do not pertain to their former description, if they have the required experience, are qualified and/or have received adequate training. Qualifications - College Degree in Human Resources Management, Administration or equivalent. - Previous experience in Recruitment or Human Resources department will be considered an asset. - Bilingual in French and English, both written and spoken. - Good knowledge of MS Office (Excel, Word, and Outlook). - Experience working with an ATS and an HRIS system will be considered an asset. - Ability to work in a fast-paced and dynamic environment. - Autonomy and sense of initiative. - High degree of confidentiality and professionalism. - Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines. Benefits - Flexible work schedule. - Permanent full-time position. - Company benefits package. - Ongoing learning and development. - Home-based position. Company Description Formerly known as Innovaderm, Indero is a world-renowned expert and clinical research leader in dermatology. We have more than two decades of experience serving a broad range of indications, patient populations, administration routes, and drug classes, and a global footprint. Indero is a dual-focus CRO for dermatology and rheumatology, with 25+ years’ experience in clinical research and trial delivery. Our full-service approach – which includes everything from protocol design and patient recruitment to trial monitoring and biometrics – provides biotech and pharmaceutical sponsors with the rigorous scientific foundation and tailored expertise their studies need to reach the finish line efficiently and effectively. Indero is committed to providing equitable treatment and equal opportunity to all individuals. As such, Indero will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. Indero only accepts applicants who can legally work in Canada.

Role Description Under the direction of the Boarding & Maintenance Manager, the Merchant Maintenance Representative II is responsible for merchant maintenance and support services including account changes, ticket, and request management. - Reviewing daily assignment queue for ticket handling - Accurate and efficient handling of merchant and agent ticket and email requests, including but not limited to, status updates, bank changes, pricing changes and miscellaneous maintenance updates - Ensuring proper and accurate records are kept according to company policy - Communicate with partners and staff members as necessary to complete and coordinate maintenance requests - Data entry as required for completing corrections, action items and updates - Data sensitive maintenance requests - Department related projects and assignments - Ensuring workload completion on a daily basis as assigned - Supporting specialized projects on as-needed basis as directed by Department or Company leadership - Other duties as assigned Qualifications - High School Diploma or equivalent - 1-2+ years of experience working with software user interfaces, preferably in the merchant processing field - Experience with data entry - Proficiency with MS Office Suite (ie Word, Excel, etc.) - Effective written and verbal communication skills with ability to liaise with team members and leadership of various levels - Ability to approach a problem by using an analytical approach - Ability to navigate multiple system interfaces to key data information accurately - Ability to ensure that one's own and information are complete and accurate - The ability to follow up with others to ensure that deliverables are fulfilled - Understanding emerging technologies and trends in the payments space and adapt with organizational change considering internal and external trends and influences - Ability to support, promote, and ensure alignment with the organization's vision and values while focusing on personal efforts on achieving results consistent with the organization's objectives Benefits - Competitive Salary, Bonuses and Incentives - Comprehensive employer sponsored health, vision, and dental insurance programs - Paid time off, Paid Sick and Paid Holidays - 401K plan with up to a 3% matching contribution - Commitment to Career Development and Advancement - Employee Recognition Programs - Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more! Company Description Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services.

• Shape how systems, data, and programs scale to support a high-growth, mission-driven company • Partner closely with senior leadership to translate business needs into efficient HR solutions • Own and evolve the HR tech stack, ensuring systems support growth and enable data-driven decision-making • Oversee HR data quality, reporting, and analytics to deliver actionable insights across the business • Oversee payroll and benefits administration across the US and Canada with accuracy and consistency • Ensure compliance with all regulatory requirements • Improve documentation, accessibility, and clarity of HR policies and processes for all employees • Manage and optimize relationships with HR vendors to ensure high-quality service