• Lead commercial activity across approximately 30–40 specialist rare disease centres • Build and maintain effective working relationships with key hospital stakeholders, including clinicians, hospital managers and high-cost drug pharmacists • Work in collaboration with cross-functional teams to support informed decision-making and appropriate prescribing • Support market access and uptake by positioning the organisation as a credible and reliable partner • Gather and share market insights, including competitor activity, treatment pathways and prescribing criteria • Deliver agreed sales objectives and contribute to market share growth

• Manage the customer experience and establish a strategic direction and plan for customer account growth • Lead the development of effective growth strategies • Drive new account growth through effective solutions development • Ensure contractual compliance and that customer obligations are met • Direct capital expenditure and asset deployment activities • Manage account-driven initiatives, including accounts receivable collections, working capital and Days Sales Outstanding (DSO) • Ensure annual profit, efficiency and quality goals are attained at each client engagement; ensure KPIs are meaningful, aligned and achieved regularly • Sustain Lean culture; promote a diverse work environment focused on the continuous improvement of processes • Establish goals, plans and related metrics; track progress and manage through obstacles to achieve program objectives

• Act as an inspirational Line manager to HOKA Store Managers, ensuring all teams are aligned with a clear brand vision and measurable business objectives • Communicate regularly with your stores on a weekly basis via visits, virtual and written correspondence • Grow outlet stores sales year on year and maximize store profitability as well as manage regional new store opening opportunities and refits • Drive excellence across outlet store business models • Work collaboratively with the EMEA Retail function to deliver DTC business strategy and goals • Ensure all business activities are compliant with local laws, regulations, and operating policies across your region • Drive stores to exceed customer service standards at every customer touch point • Coach and develop HOKA Store Management to optimize performance and provide succession for the business • Lead the recruitment, selection, and onboarding of Store Management • Travel regularly within the region and internationally as required • Champion Deckers values to ensure they are at the core of our business.

Role Description We’re looking for an experienced Delivery Manager to lead complex digital transformation programs in healthcare and public sector environments. This role is responsible for coordinating multiple teams, managing stakeholder relationships, and ensuring successful delivery across large-scale technology initiatives. - Lead end-to-end delivery of large, complex digital transformation programs across multiple workstreams and teams - Coordinate delivery across data, integration, application, infrastructure, and vendor-led initiatives - Manage program planning, delivery schedules, budgets, risks, issues, and executive reporting - Provide leadership and direction to cross-functional teams, including internal teams, partners, and vendors - Work closely with executive stakeholders to provide clear status updates, escalation management, and decision support - Drive alignment between business objectives, operational priorities, and technical delivery outcomes - Support delivery within Agile and hybrid project environments, ensuring coordination across multiple squads and delivery streams - Navigate complex governance structures and stakeholder environments within healthcare and public sector organizations - Foster collaboration, accountability, and continuous improvement across delivery teams - Ensure program outcomes are achieved within scope, timeline, and budget expectations Qualifications - Experience leading large-scale, complex digital transformation programs - Strong background delivering technology programs within public sector and/or healthcare environments - Demonstrated experience managing cross-functional teams including vendors, partners, and external delivery teams - Strong knowledge of program delivery practices, including planning, budgeting, financial management, risk/issue management, and executive reporting - Experience working with executive stakeholders and senior leadership to provide clear communication, escalation management, and decision support - Experience delivering programs using Agile and hybrid delivery methodologies, with oversight across multiple delivery streams - Familiarity with Azure-based programs, cloud technologies, data platforms, and interoperability initiatives, including exposure to FHIR standards - Experience with health system transformation or digital health programs are considered assets - Exposure to FHIR/interoperability initiatives and vendor management, contract delivery in public sector contexts is considered strong assets Requirements - Always improving your skills and knowledge: you want to be the best at what you do - Curious and creative; comfortable taking on new problems and challenges - A self-starter with the ability to recommend priorities to the project leader - Comfortable working through problems and figuring things out with minimal supervision - Great problem-solving skills: thorough and reliable - Able to work in a team: share knowledge and assist other team members - A good communicator: able to explain your ideas and recommendations - Well organized and dependable under pressure: you manage your time effectively - Energized by our company values! Benefits - A values-driven workplace where people really matter - Flexible work location - Support for remote work/work from home - Competitive salary, retirement savings program, and rewards program - Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care - Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days - Unlimited training