Superior Plus Propane Talent Acquisition

Role Description As a maintenance Facilities Coordinator, you will inspect different equipment and perform any basic repairs or preventative maintenance when required. This is a remote position with 50% travel required. What you’ll do: - Conducting routine inspections of premises and equipment. - Performing preventative maintenance. - Handling basic repairs and maintenance. - Overseeing contractors when professional repairs are necessary. - Diagnosing mechanical issues and correcting them. - Repairing machines, equipment, or structures as necessary. - Other duties as assigned. Qualifications - Proven maintenance experience. - High school diploma or general education degree (GED). - Related degree from a technical college. - Skilled in the use of hand and power tools. - Ability to take apart machines, equipment, or devices to remove and replace defective parts. - Ability to check blueprints, repair manuals, or parts catalogs as necessary. - Ability to use common tools such as hammers, hoists, saws, drills, and wrenches. - Experience with precision measuring instruments or electronic testing devices. - Experience performing routine maintenance. - Strong organizational and follow-up skills. - Eye for detail. - Professional presentation and attitude. - Ability to maintain focus while working individually. - Strong time management skills. Requirements - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. Benefits - Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - You and your family will have access to LYRA, an industry-leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial, and social well-being. - A continuous focus on professional development with many opportunities for training & career growth. - We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization. Company Description Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. We welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.

Role Description The Manager, Analytics & Insights leads all analytics, reporting, and performance measurement for the Network, Fleet & Service (NFS) organization. This role builds the reporting infrastructure that drives productivity, identifies optimization opportunities, and supports strategic decision-making across all NFS verticals. The role will influence how the company deploys its physical assets, invests in its fleet, and structures its service offerings. Qualifications - Bachelor’s degree; University Degree or Professional Certification - More than five years and less than ten years in progressively senior roles - Expert Knowledge & Industry-Wide Mastery - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening Requirements - Develop reporting and analytics for Manager, Network Strategy to continuously measure bulk plant utilization and rationalization - Identify opportunities for potential closures - Identify potential expansion opportunities - Identify markets within network with growth opportunities and work with Sales/Marketing - Develop reporting and analytics to continuously measure fleet utilization and rationalization - Develop more extensive Maintenance & Repair "M&R" analyses on all fleets to ensure optimal unit cost of operations - Work with Fleet Group to develop annual and long-term fleet capex and deployment strategies - Develop reporting and analytics to continuously measure service asset and personnel productivity and optimization - Work with the VP of Service, Sr. Director, Service Portfolio Strategy and Product Pricing group to develop new service product packages to enhance non-propane revenues/margin - Work with the VP of Service, Sr. Director, Service Portfolio Strategy to develop consistent service product packages to enhance non-propane revenues/margin Benefits - Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - We offer highly competitive compensation and a total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - You and your family will have access to LYRA, an industry-leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial, and social well-being. - A continuous focus on professional development with many opportunities for training & career growth. - We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization. Company Description Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. We welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.

Role Description Reporting directly to the Manager of Truck Logistics for the US, the Truck Logistics Scheduler is responsible for coordinating driver schedules and routes. They bridge communication between customers and drivers, ensuring efficient, safe, and DOT-compliant deliveries. Responsibilities include: - Overseeing inventory of bulk plants and key customer locations (keep fill and will call) and tracking tank percentages within their own region. - Scheduling driver and 3rd party carrier loads and planning efficient routes to meet demand. - Optimizing supply contracts and transportation costs to provide the best solution when matching supply and demand. - Maintaining contact with drivers to provide updates, resolve issues, and ensure compliance with safety regulations. - Managing orders, providing updates to key stakeholders, and addressing delivery issues as needed. - Ensuring strict adherence to DOT (Department of Transportation) regulations for hazardous materials. - Generating freight bills, invoices, and maintaining accurate records of deliveries, times, and routes. - Adapting to rapid and significant changes in workload due to weather, road conditions, and other factors influencing the delivery fleet. - Maintaining accurate records of supply contracts and performance daily. - Working closely with the Fleet Department and Driver Supervisors to handle vehicle/equipment breakdowns, manage driver hours. Qualifications - Bachelor's Degree or applicable experience required. - Minimum of three (3) year job related experience preferred. - Experience in logistics, supply chain, or dispatch coordination. - Strong problem solving, analytical, organizational skills with careful attention to detail. - Strong initiative with the ability to work independently as well as part of a team. - Comfortable with computers and computer operated systems, proficient in Microsoft Office. - Ability to work under pressure in a self-directed environment and deliver to deadlines. - Strong organizational and priority management skills, with the ability to adapt and respond to changing customer/business demands. - Excellent customer service skills including professional phone manners and adherence to proper email etiquette. - Excellent verbal and written communication skills with the ability to communicate at all levels of the organization. Benefits - Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being. - A continuous focus on professional development with many opportunities for training & career growth. - We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization. Pay Transparency The expected annual salary range for this role is $62,000 - $67,000 a year. Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations.

Role Description We are seeking a Manager of Talent Development who will be the driving force behind programs that ignite employee growth, boost engagement, and accelerate organizational success. From leadership development and succession planning to performance management, you’ll create experiences that inspire and empower our people to reach their full potential. What you’ll do - Develop, design, execute, and administer talent development programs such as talent reviews, career development workshops, and mentorship initiatives. - Execute talent development strategies aligned with organizational goals. - Assist in creating and managing succession planning and high-potential (Hi-Po) programs. - Implement competency models and career frameworks in partnership with senior leadership. - Manage logistics, communications, and participant tracking for all initiatives. - Partner with HR business partners and stakeholders to ensure smooth execution and alignment. - Prepare reports on program participation, outcomes, and impact. - Leverage HR technology and learning platforms to deliver and track programs. Qualifications - Bachelor’s Degree or equivalent in Organizational Development, Human Resources, Business Administration or related field required. - Master’s Degree or relevant certifications (e.g., SHRM-SCP, SPHR) preferred. - 7+ years of progressive experience in talent management, learning & development, organizational development, or related HR functions is required with at least 2 years in a leadership or management role. - Extensive knowledge of learning principles, instructional design, leadership development, and performance management systems. - Experience leading multi-site and multi-national learning operations is preferred. - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. Benefits - Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. - A continuous focus on professional development with many opportunities for training & career growth. - Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. - Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges. - We offer a highly competitive compensation package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance, we offer flexible hybrid work options to help you manage your personal and professional commitments. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - We care about you and have committed to a zero-harm workplace.

Role Description Reporting directly to the Payroll Manager, North America, the Payroll Specialist will perform a variety of functions necessary for the accurate and timely processing of weekly and bi-weekly payroll. The Payroll Specialist coordinates, validates, and implements work procedures that require comprehensive operational knowledge of federal and state regulations related to wage and hour, garnishment, taxation, and other payroll deductions. The Payroll Specialist will bring a keen eye for detail and strong communication skills. What you’ll do: - Perform all necessary duties in a timely manner to accurately process multi-state, bi-weekly and weekly payroll for salary, hourly union, and non-union employees. - Process on demand payments, retroactive payments, one-time payments, taxable fringe benefits, tax adjustments and equity-based compensation ensuring compliance with company policies, contracts, and federal and state regulations. - Demonstrate a thorough understanding of tax implications for different types of employee payments, including benefits and equity-based compensation. - Export and reconcile data from the time and attendance system and review/audit timecard data for accuracy. - Conduct thorough reviews and audits of payroll registers, timecard data, and third-party payments to ensure accuracy and compliance. - Handle stop payments, void checks, direct deposit reversals, and overpayment collections in compliance with company policies and relevant regulations. - Provide support to employees and management regarding payroll-related inquiries, demonstrating strong communication and technical skills. - Interpret and implement withholding orders for various purposes, such as levies, garnishments, and child support, ensuring compliance within regulatory timelines. - Conduct audits of HR forms in the HRIS system, including new hire information, terminations, pay-rate changes, and location changes, collaborating with HR and managers to resolve discrepancies. - Complete Year end processing and reconciliations including W2’s and state filings. - Ensure compliance with company policies and internal controls. - Other duties as required. Qualifications - 3-5+ years of experience in multi-state payroll for hourly, salary, union and seasonal employees. - Strong knowledge of taxable fringe benefits and processing of Certified Payroll for State and Federal Projects. - Previous experience with Dayforce payroll software. - Certified Payroll Professional (CPP) or equivalent certification preferred. - Strong knowledge of federal and state payroll regulations with an emphasis on multi-state taxation and garnishments. - Experience and knowledge of State Labor laws. - Excellent communication skills, both verbal and written, with the ability to convey information accurately, clearly and in a manner easily understood. - Ability to prioritize and meet tight deadlines and effectively manage internal/external relations. - Ability to handle confidential and sensitive information in a diplomatic and tactful manner. - Proficient in Microsoft Office, particularly Excel. - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. Benefits - Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being. - A continuous focus on professional development with many opportunities for training & career growth. - We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization. Work Location Preference is for candidates to be within a commutable distance to our office location in the greater Philadelphia, PA area. However, we recognize that the right talent can thrive from anywhere—fully remote candidates will be considered for the right fit. Company Description Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.

Role Description Drive B2C growth. Lead a high-impact team. Shape the customer journey. We’re looking for a results-driven marketing leader to own our North American Residential & Small Commercial lead-generation engine. Reporting to the VP of Marketing, you’ll design full-funnel strategies that attract high-value customers, increase conversion, and fuel business growth. If you thrive in B2C acquisition, love building smart nurture journeys, and enjoy leading a talented team—this role is for you. Benefits - Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - Competitive Compensation: We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry-leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial, and social well-being. - Opportunity: A continuous focus on professional development with many opportunities for training & career growth. - Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization. What You’ll Do - Build and optimize multi-channel demand generation campaigns for Residential and Small Commercial audiences. - Own the full lead-gen and nurture strategy—from targeting to conversion. - Create personalized nurture programs that move prospects to sales-ready. - Improve funnel performance through testing, insights, and segmentation. - Lead a team across acquisition, content, and marketing operations. - Partner with Inside Sales, Brand, and Marketing Ops to improve lead quality and handoffs. - Present insights, strategy, and recommendations to senior leadership. Qualifications - 5+ years in B2C/D2C or residential lead generation & nurturing. - 3+ years leading and developing high-performing teams. - Deep knowledge of segmentation, funnel optimization, and lifecycle marketing. - Proven success driving measurable growth through acquisition strategy. - Strong communicator with experience influencing senior leaders. - Comfortable balancing strategic thinking with hands-on execution. - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. Salary Information The expected annual salary range for this role is $120,000 - $132,000 a year. Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations. Company Description Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. We welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.

Role Description Superior Propane is looking for an experienced Marketing Data Science Specialist with a strong career focus on data-driven problem-solving and collaboration. In this role (with room to grow), you’ll spend about 80% of your time working hands-on with data—designing and applying advanced analytics, AI, and predictive modeling to unearth insights for our marketing and customer-centric strategies. The remaining 20% will focus on stakeholder engagement: presenting clear, direct findings to various departments, directors, and occasionally senior leadership. If you thrive on detailed execution, can pivot quickly to solve real business problems, and enjoy guiding decision-makers with strategic storytelling, this could be your ideal fit. Benefits - Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - We offer highly competitive compensation and a total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being. - A continuous focus on professional development with many opportunities for training & career growth. - We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization. What you’ll do - Lead at least one advanced analytics initiative in your first 6–12 months, applying predictive models or AI techniques to drive immediate, actionable insights. - Partner closely with various stakeholders (Marketing, BI, IS), and other cross-functional groups to understand business challenges and uncover data-driven solutions. - Transform complex analyses into compelling, concise narratives for both technical and non-technical audiences. Communicate results directly focusing on outcomes over process. - Own or influence metrics around customer sentiment, retention, and marketing strategy (e.g., segmentation, sentiment analysis, profile building). - Embrace a “problem solver” mindset: run experiments, refine approaches, and continually enhance business impact through iterative learning. - Employ established analytics processes (data ingestion, cleaning, modeling) to efficiently deliver results while maintaining high data quality. - Operate effectively with a geographically dispersed team; coordinating project timelines, sharing updates, and ensuring all stakeholders remain engaged and informed. Qualifications - A bachelor’s degree (or demonstrated hands on experience) in Data Science, Statistics, Social Sciences, Computer Science, Marketing, or a related field is preferred. - Professional courses or certification in advanced analytics, marketing analytics, or AI/ML tools would be an asset. - Solid experience (minimum 3 years) working with analytics or big data, particularly around customer behavior, segmentation, or strategic marketing. - Proficiency in programming languages including SAS, Python, R, and/or SQL and data visualization tools such as Power BI, Tableau or Looker. - Familiarity with AI tools and the application of machine learning models (without needing to engineer deep ML solutions from scratch). - Ability to roll up your sleeves to handle data end-to-end, with the ability to see the bigger picture purpose and scope of the project, and craft a strategic approach. - Curious and adept at quickly diagnosing business needs, using data creatively, and delivering immediate results. - Skilled at presenting outcomes in a straightforward, direct manner, making complex analytics understandable to non-technical colleagues. - Enjoy working with various teams (Marketing, BI, IS, Finance, Sales) to refine processes, spark innovation, and achieve mutual shared goals. - Organized, self-driven, and comfortable collaborating with stakeholders virtually. - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. Salary $85,000 - $105,000 annually (based on skills, experience, qualifications, and geography). Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions. Equal Opportunity Employer Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. We welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.

Role Description The Marketing Processes Specialist plays a key role in keeping marketing campaigns, lead management, and Inside Sales workflows running smoothly within clear, scalable processes. This position is ideal for someone who enjoys structured, detail-oriented work and is eager to build hands-on experience in marketing operations, automation, and funnel management. - Support standardized campaign intake, setup, and QA processes to ensure consistent, high‑quality campaign execution. - Enforce campaign and funnel governance standards, including lifecycle stages, required fields, timestamps, and UTM tagging, to maintain accurate funnel progression and reporting. - Validate campaign member statuses and lifecycle stage application, auditing stage movement and timestamps to ensure certified funnel compliance. - Enable consistent funnel measurement that supports reliable performance reporting and optimization across the full customer journey. - Support lead routing, assignment, and handoff processes to ensure timely Inside Sales follow‑up and clear accountability between Marketing and Sales. - Monitor SLA adherence, track MQL acceptance and SQL conversion, and identify gaps in follow‑up cadence or process compliance. - Build, adjust, and maintain marketing automation workflows—including routing, scoring, and notifications—based on defined business requirements. - Help reduce manual effort through scalable automation, testing, and ongoing funnel performance optimization. - Maintain process documentation and SOPs, support enablement and training, and contribute to continuous improvements that drive funnel efficiency and consistency. Qualifications - Post‑secondary education in Marketing, Business, or a related field. - 1–3 years of experience in Marketing Operations, Revenue Operations, Campaign Operations, or Sales Operations. - Hands‑on, user‑level experience working in Salesforce. - Experience with marketing automation platforms (e.g., HubSpot, Marketo, Salesforce Marketing Cloud, ActiveCampaign). - Strong understanding of lead lifecycle management and Inside Sales workflows. - Background working in structured, process‑driven marketing or operational environments. - Solid understanding of the full campaign lifecycle from planning through execution and wrap‑up. - Ability to analyze complex information, evaluate data, and solve problems using specialized or technical skills. - Experience interpreting technical documentation, supporting regulatory compliance, and driving process or continuous improvement initiatives. - Strong communication skills, including the ability to simplify complex or technical concepts; experience supporting ad operations (taxonomy, backend coding, audience targeting such as look‑alike modeling) is an asset. - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. Requirements - The expected annual salary range for this role is $70,000 - $85,000 a year. - This position is also eligible for an annual incentive program. - Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, candidate’s geographical location, as well as market and business considerations. Benefits - Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - We offer highly competitive compensation and a total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being. - A continuous focus on professional development with many opportunities for training & career growth. - We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.

Role Description The HRIS Analyst ensures the configuration, maintenance, integration, and data integrity of the HRIS (Ceridian Dayforce), provides HR data reporting and analysis, and troubleshoots system issues. Additionally, the role involves: - Developing and documenting data collection processes - Maintaining HRIS database quality - Ensuring compliance with HR policies - Offering technical support to HR, employees, and managers Qualifications - Post-secondary education in a related field (preferably in Human Resources) - A minimum of 3 - 5 years experience using Dayforce - Experience supporting and configuring Dayforce modules including Core HR, Recruiting & Onboarding, Performance & Compensation, and Benefits - Knowledge of the reporting module, imports, and custom coding is an asset - Demonstrated consulting skills including strong communication, seeking to understand, project management, and facilitation skills - Proven ability to apply systems knowledge to solve business issues within HR and Operational practices - Excellent analytical and problem-solving skills - Basic to moderate knowledge of Payroll Practices and a moderate to advanced understanding of Employment Standards legislation - Able to work independently and excel in a collaborative matrix environment - Ability to protect and maintain confidentiality of HR and Company data - Proficient in Microsoft Office applications (Excel, Word, PowerPoint) - Experience with Timekeeping (WFM) systems is an asset - Legal Authorization to work in the US is required Requirements - Fully leverage existing HR systems through consolidation, expansion, integration, and maintenance to maximize efficiency - Analyze and address ongoing system and end-user issues, providing effective solutions - Oversee data collection and input by Regional HR/Payroll Administrators, ensuring accuracy and completeness - Develop and document processes and tools to ensure comprehensive HR information collection for supporting business leaders and the HR team - Audit employee data across all integrated systems to maintain data integrity and accuracy - Collaborate with business leaders and the HR team to develop and produce meaningful reports from HR systems that support business needs - Maintain and audit HR system security access, ensuring proper authorization and safeguarding data - Lead projects for implementing new or modified HR systems, software, or system interfaces, coordinating with IT and external vendors - Provide Dayforce maintenance support, including configuration setup, business processes, and security, while serving as a “Super User” for HR, Recruiting, Onboarding, Performance, Compensation, Benefits, and Employee & Manager Self Service - Develop and deliver training courses, create user guides and documentation, resolve escalated system issues, and continually seek improvements in delivering Dayforce solutions Benefits - Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do - We offer a highly competitive compensation and total rewards package - Flexible schedules to help you manage your personal and professional commitments effectively - Work with state-of-the-art tools and technologies - Access to LYRA, an industry-leading platform for comprehensive support and resources - A continuous focus on professional development with many opportunities for training & career growth - A 24/7 safety mindset showcased throughout every facet of the organization Company Description Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. We welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.

As a remote Service Coordinator, you will play a key role in ensuring clients receive timely and effective support. This position involves assessing client needs, connecting them with appropriate resources, and maintaining accurate databases to streamline service delivery. You’ll act as the primary point of contact for inquiries, build strong relationships with service providers, and continuously expand available resources to eliminate service gaps. Please note this is a remote position and applicants are required to be located in the Pacific Time Zone. Why join us:  - Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - Competitive Compensation: We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being. What you'll do: - Assess customer needs and connect them with the appropriate services or locations. - Maintain accurate records, including customer information, service needs, and provider resources. - Build and sustain strong relationships with customers and service providers. - Expand and update the directory of resources to ensure complete service coverage. - Follow up with customers to ensure ongoing needs are met and issues are resolved. - Handle incoming calls and email inquiries in a professional, timely manner. - Perform additional duties as assigned to support daily operations. What you bring: - 1–3 years of industry or customer service experience. - Prior administrative experience preferred. - Proficiency with Microsoft Office, including Word and Excel. - Strong customer service, communication, and relationship‑building skills. - Effective critical thinking, problem‑solving, and organizational abilities. - Ability to multitask, prioritize, and meet deadlines in a fast‑paced environment. - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. The hourly rate for this position is $24.00 - $25.00 per hour. Please note the compensation information shown above is a general guideline only. Pay rate is based upon candidate skills, experience, and qualifications, candidate’s geographical location, as well as market and business considerations. Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.comto let us know how we can enhance your experience.