• Assist Area Directors develop their skills while building one-on-one relationships with them. • Train Area Directors in our processes and procedures via phone conferences. • Respond to a steady stream of questions, concerns, complaints, and everything in between via phone and email with both Area Directors and their advertising clients. • Work both individually and within a small, close-knit team to solve problems. • Answer incoming phone calls to cover current staffing pattern needs. • Brainstorm and implement ways to be proactive in your role to reduce reactiveness in engaging with Area Directors. • Collaborate with our Design team to help Area Directors understand our design process and administrative tasks.

• Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments. • Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies. • Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.

• You will be servicing multi-modality, CT/MR/AX/XP Imaging Equipment in the Los Angeles, CA area. • You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

• Installs, debugs and provides technical maintenance for product and component hardware and software. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. • Schedules services and completes all required paperwork.