We help great businesses reach their ideal clients.
Field Support Specialist
Location
United States
Posted
22 days ago
Salary
$44K / year
Seniority
Senior
Job Description
Field Support Specialist
The N2 Company
• Assist Area Directors develop their skills while building one-on-one relationships with them. • Train Area Directors in our processes and procedures via phone conferences. • Respond to a steady stream of questions, concerns, complaints, and everything in between via phone and email with both Area Directors and their advertising clients. • Work both individually and within a small, close-knit team to solve problems. • Answer incoming phone calls to cover current staffing pattern needs. • Brainstorm and implement ways to be proactive in your role to reduce reactiveness in engaging with Area Directors. • Collaborate with our Design team to help Area Directors understand our design process and administrative tasks.
Job Requirements
- Ability to learn quickly with a desire to grow.
- Confidence in making decisions based on your knowledge and training.
- All-star communication skills, both over the phone and in email.
- Knowledge of Microsoft Office products and Google Workspace.
- Resourcefulness and adaptability in an environment of change.
- Ability to work calmly with fast-paced deadlines.
- Previous call center experience & ticketing software knowledge.
- Have a “we”, not “me” attitude.
- Truly enjoy helping others.
Benefits
- Full health care coverage for you and your family.
- Complimentary basic dental coverage.
- Access to a licensed nutritionist to support your health and wellness goals.
- Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.
- 401(k) plan with a company match to help secure your financial future.
- Financial planning services to guide you in achieving your financial goals.
- $7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program.
- Paid time off, including a paid, week-long Holiday Break each year.
- Three-week paid sabbatical after four years of service.
- Parental leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave.
- Monthly remote-work reimbursement to assist with home office and internet expenses.
- Pet care insurance and discounts to help support your pets’ health and wellbeing.
- The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes.
Related Guides
Related Categories
Related Job Pages
More Field Engineer Jobs
• Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments. • Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies. • Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.
Medical Imaging Field Engineer
Siemens HealthineersWe pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
• You will be servicing multi-modality, CT/MR/AX/XP Imaging Equipment in the Los Angeles, CA area. • You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Associate Field Service Technician
Diebold NixdorfWe automate, digitize, and transform the way people bank and shop.
• Installs, debugs and provides technical maintenance for product and component hardware and software. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. • Schedules services and completes all required paperwork.
Field Service Technician
NCR CorporationNCR has separated into two separate and distinct companies: @NCRVoyix and @NCRAtleos.
• Perform customer installation, maintenance, and service calls promptly and effectively. • Service electromechanical equipment like self-checkout systems within an assigned territory • Perform maintenance, repair, PM work, and system overhauls.
