Title: Sr. Employee Relations Manager (Remote) Location: CA-San Diego Address: 1334 Terry Ave, Seattle, Washington, 98101, United States of America1738 Ocean Ave, San Francisco, California, 94112, United States of America 2425 N Lamb Blvd, Unit 120, Las Vegas, Nevada, 89115, United States of America 3181 SW Sam Jackson Park Rd, Portland, Oregon, 97239, United States of America 4502 W Indian School Rd, Ste A4_11, Phoenix, Arizona, 85031, United States of America 7007 Mission Gorge Rd, San Diego, California, 92120, United States of America Job ID: R0251849 Location Type: Remote Job Description: PRINCIPAL DUTIES AND RESPONSIBILITIES: - Provides expert, trusted and comprehensive advice across the full spectrum of the Human Resources function in a wide range of employee relations matters including performance management, workplace investigations, pay concerns, work environment concerns, employee policy and program questions, separation of employment reviews, and high-risk employee relations cases. - Handles highly complex and confidential HR, Human Rights, Compliance, Ethics, and Legal investigations for all Company business lines. - Provides counsel, advice, and recommendations in compliance with all regulatory requirements, company policies, and union contracts to ensure the uniform and equitable treatment of employees. Consults with the Legal, Compliance, Human Rights, and other departments as necessary. - Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation. - Identifies root cause issues in employee engagement and provides conflict resolution skills to both employees and managers. - Follows service level agreements in timely response and follows up to issues including appropriate use of the case management system, effective and thorough documentation and reporting, and all associated processes. Escalates sensitive or critical issues appropriately. - As requested, provides education, training, and coaching to managers on conflict management, crucial conversations, performance management, harassment, and other HR related topics. - Provides emergency response and crisis management support to employees. - Facilitates exit interviews with voluntarily terminating employees when specifically requested. - Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - This position requires approximately 10%travel; SUPERVISION: - This position has no direct reports. EDUCATION AND REQUIRED CREDENTIALS: - Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience - SPHR, or SHRM-SCP is desired EXPERIENCE AND SKILLS: - With a bachelor's degree:8-12+ years of experience; With a master's degree 6+ years of experience in a progressing role in Employee Relations. - Experience in labor relations desired including negotiations and education. - Demonstrates good judgment and objectivity in decision making and in recommendations provided. - Demonstrates the ability to work multiple cases of a diverse scope in a productive manner and can bring situations to an effective resolution thoroughly and timely. Must be able to manage multiple and conflicting priorities. - Is resilient and can navigate challenging or difficult situations with the ability to hold crucial conversations. - Collaborates at all levels through listening, sharing, and building upon ideas, challenging others’ ideas respectfully, compromises and adapts in order to achieve common goals that are the best interests of the organization and the teams involved. - Competence in software applications relating to human resources such as case management systems and Workday is preferred along with the suite of Microsoft Office products. - Demonstrates excellent communication skills - both written and verbal - Has strong business acumen in addition to Human Resources skills. - Has an unquestionable commitment to confidentiality, integrity, and privacy. - Healthcare experience a plus. If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

• You will go through a training period during which you will work with a senior Account Manager in assisting them for handling hiring pipeline of their portfolio companies. • You will source candidates using Weekday’s database product for those portfolio companies. • You will do shadow weekly check-in calls with founders of those portfolio of client companies. • You will be assigned your own portfolio companies for whom you will be solely responsible for hiring. • You will lead check-in calls with client company founders/hiring managers. • You will be responsible for sourcing candidates. • You will do status check with interview stage candidates and help resolve any blockers for them. • In short, you will be solely responsible for revenue coming from your portfolio.

Role Description We are looking for a AWS Partner Manager to lead our strategic relationship with AWS and drive measurable growth through strategic alignment, partner programs, business development, and go-to-market collaboration. - Serve as the primary relationship owner for AWS, ensuring strong alignment across compliance, incentives, funding programs, and joint GTM initiatives. - Act as a bridge between our teams and the AWS field organization. - Collaborate closely with Sales, Marketing, Delivery, and Partner Operations to execute co-sell motions with AWS and strengthen Modus Create’s ecosystem presence. Qualifications - 3–5 years of experience in partnership management, channel development, or business development within the software or technology industry. - Ownership of partner GTM co-sell motions, migration initiatives, or strategic alignment plays. - Strong understanding of partner programs, incentives, funding models, and co-sell processes. - Experience developing and executing joint business plans and go-to-market strategies. - Ability to collaborate cross-functionally with sales, marketing, delivery, and operations teams. - Experience tracking KPIs such as pipeline influence, co-sell activity, and partner scorecard health. - Analytical mindset with a proficiency in using CRM tools and data visualization to track partnership health. - Communication and relationship skills including the ability to explain AWS services to management and sales commission structure to an engineer. - Ability to manage multiple workstreams in a fast-paced environment. - Bachelor’s degree in Computer Information Systems (CIS), Management Information Systems (MIS) or a related technical-business hybrid field. - Willingness to travel up to 25% for partner events and planning sessions. Requirements - Experience managing AWS partnership. - Experience aligning partnerships across multiple strategic ecosystems. - Experience improving partner processes, reporting visibility, and operational tracking. - Experience with the AWS ACE portal. - Familiarity with AWS programs like MAP, POC, MDF as well as AWS Marketplace. - Ability to pass the AWS AI Practitioner exam (extra bonus if already have the certification!). - A passion for staying ahead of the curve - you should be the first person in the room to know what was announced at AWS re:Invent. Benefits - Owning and shaping a high-impact strategic partnership. - Driving measurable revenue growth through co-sell and GTM collaboration. - Working cross-functionally with Sales, Marketing, and Delivery leadership. - Representing Modus at partner councils, summits, and ecosystem events. - Building strong ecosystem alignment that strengthens Modus Create’s global presence.

• Own the success of our business customers of various sizes; • Engage in day-to-day communications with customers to ensure we are maximizing their business value; • Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio; • Ensure a seamless experience for the customer during product adoption and deployment; • Work on customer agreements and renewals; • Manage your opportunity pipeline and at-risk accounts; • Engage in Strategic Account Management activities; • Proactively identify team process improvements and contribute to projects to refine it; • Go on business trips and visiting your clients (when applicable).