Oxylabs.io

• Manage and grow a portfolio of enterprise-level accounts, driving adoption of Oxylabs' solutions to meet clients' data collection objectives • Serve as trusted advisor to clients, understanding their web scraping use cases and architecting tailored solutions that align with their business requirements • Collaborate cross-functionally with Solution Engineers, Customer Success, and Product teams to ensure seamless onboarding, implementation, and ongoing optimization of Oxylabs services • Monitor client health metrics, conduct regular business reviews, and proactively identify upsell and expansion opportunities to maximize customer lifetime value and retention • Represent Oxylabs at industry events, conferences, and client meetings, building strong executive relationships and serving as the face of the company to enterprise stakeholders

• Own Decodo’s technical documentation: rewrite, restructure, and maintain docs so both humans and AI agents can discover, understand, and use the product effectively. • Build a presence in the AI engineering and open-source community: Engage with developers on GitHub, socials, and tech communities—wherever developers actually hang out. • Initiate and create adoption-driven content: You don’t have to do all the heavy writing yourself, but you’ll bring the insights on hot topics, cool use cases, and handy tips to share with our audience. • Be the voice of the scraping community internally: Translate real-world developer pain points (blocking, CAPTCHAs, scaling issues, inconsistent success rates) into actionable inputs for our product and messaging teams. • Bridge scraping and the AI stack: Understand how web data fits into modern RAG pipelines, LLM tools, and AI agents, and bring that perspective back to the team.

• Identify need for new filings of Oxylabs trademarks, designs and patents in the Intellectual Property Offices (IP Offices) around the globe; • Perform freedom to operate for envisaged new IP applications; • Coordinate IP filings globally; • Guide outside counsels in preparing responses to office actions in trademark, patent, design and copyright applications in IP Offices • Take part of quarterly meeting with technical teams to collect new patenting ideas and safeguard new ideas’ ‘bank’ • Advice colleagues on IP related topics • Prepare and give trainings on IP matters • Monitor legislative changes in the IP area and keep organization up-to-date • Keep track of expenses and coordinate outside counsels

• Own and evolve Webshare's production infrastructure - lead the migration from Docker Swarm to Kubernetes (or hybrid K8s + Ansible). • Maintain high availability across hundreds of servers and ~50 services. • Drive observability in cooperation with development team. • Establish and enforce IaC practices, CI/CD pipeline reliability, and change management processes. • Participate in the on-call rotation alongside backend developers. • Respond to and lead incident resolution, run post-mortems and drive systematic remediation. • Contribute platform tooling that improves developer experience and reduces infrastructure toil. • Keep backend engineers informed and capable — no silos, shared infrastructure ownership.

• Own the success of our business customers of various sizes; • Engage in day-to-day communications with customers to ensure we are maximizing their business value; • Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio; • Ensure a seamless experience for the customer during product adoption and deployment; • Work on customer agreements and renewals; • Manage your opportunity pipeline and at-risk accounts; • Engage in Strategic Account Management activities; • Proactively identify team process improvements and contribute to projects to refine it; • Go on business trips and visiting your clients (when applicable).

• Develop systems and solutions that can scale easily as the product and customer base grows. • Own the full development cycle – from research and prototyping to deployment and production. • Deliver and review technical design, code, and documentation. • Take part in technical decision-making in an early-stage, fast‑growing product. • Work directly with customers when needed: help investigate and solve their issues, and bring ideas back to the team. • Look for and suggest product improvements based on real customer problems and your own insights. • Actively contribute to growing and shaping the product from a fairly early stage – understand the product, its problems and opportunities, not just the technical side.

• Write and deploy clean PHP code to deliver new product features; • Troubleshoot issues, fix bugs, and ensure the application remains stable; • Refactor legacy code and improve existing logic while working on tasks; • Create unit and integration tests to prevent future bugs; • Review pull requests from teammates to share knowledge and catch errors; • Join team meetings to estimate tasks and discuss technical solutions.

• Identify need for new filings of Oxylabs trademarks, designs and patents in the Intellectual Property Offices (IP Offices) around the globe. • Perform freedom to operate for envisaged new IP applications. • Coordinate IP filings globally. • Guide outside counsels in preparing responses to office actions in trademark, patent, design and copyright applications in IP Offices. • Take part of quarterly meeting with technical teams to collect new patenting ideas and safeguard new ideas’ pool. • Advice colleagues on IP related topics. • Prepare and give trainings on IP matters. • Monitor legislative changes in the IP area and keep organization up-to-date. • Keep track of expenses and coordinate outside counsels.

• Develop scalable scrapers. • Define resilient scraping strategies, unblock websites for scraping. • Improve observability in the system. • Develop back-end solutions for scraping & parsing problems of various magnitudes. • Maintain the current system and develop new features related to scraping & parsing.

• Translate market knowledge into a clear channel roadmap: what to run, where, why, and with what target metrics. • Own Paid Search in China: structure, keywords, landing pages, budgets, bidding strategy, and reporting. • Launch and optimize campaigns on relevant China ad ecosystems (based on product fit): Baidu, 360, Shenma, Toutiao/Bytedance, Tencent, etc. • Collaborate with design/content to produce high-converting ads and landing pages. • Define SEO strategy for China: topic clusters, landing page plan, competitor gap analysis, keyword priorities. • Partner closely with China Content Manager: turn strategy into execution while you own outcome metrics (traffic quality, signup/purchase conversion). • Identify technical/UX localization improvements that raise China CR% and reduce funnel drop-offs. • Identify and scale acquisition through native channels (depending on market reality): Zhihu, WeChat ecosystem, Bilibili, forums/communities, KOL/KOC collaborations, developer communities, etc. • Maintain a clear view of competitor positioning, pricing tactics, channel mix, and messaging in China. • Bring competitor-informed playbooks and adapt them to our product and brand. • Monitor regulatory/market changes affecting proxy/scraping usage and marketing feasibility. • Work with Product/Dev to ensure China users have a smooth journey (payment, onboarding, docs endpoints, tooling expectations). • Align with Sales/CS on ICP targeting and feedback loops for lead quality and user objections.