CIEE

Develop, edit, and maintain engaging, standards-aligned language curricula while managing editorial workflows and supporting instructors. Evaluate curriculum effectiveness and contribute to professional development initiatives in world language...

Executive Director, Seasonal Exchange Programs Reports to: Vice President, Placement Sales Department: Seasonal Exchange Programs Location: U.S. Remote Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multicultural world. Why work with us: - You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change! - You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits and offerings that increase total compensation by up to 25%. Our top-tier benefits include: - Paid time off and Parental leave - Gym Reimbursement Program - Employee Assistance Program - Short-term & Long-term Disability - 6 floating Fridays (based on our eligibility rules) - CIEE Study Abroad and TEFL Program discounts - 403(b) Retirement Plan with employer contribution - Insurance Coverage (life, travel, medical, dental, and vision) - Flexible Spending Accounts/Health Savings Account (medical and dependent) - Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) - You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries.  Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our almost 80-year-old mission to make the world a more peaceful place. Who you are: The Executive Director, Seasonal Exchanges, is responsible for the oversight and leadership of all the Summer Work and Travel, Camp, and Hiring Services group- the largest CIEE BridgeUSA business, to ensure job sales and placement goals are met in a way that aligns with CIEE's mission and values. The Executive Director is responsible for the CIEE BridgeUSA business and departmental oversight, including P&L, staff management, sales management, host account management, hiring event services, and other projects as needed that align with the departmental strategic plans and goals. What you'll do: - Oversight for the growth and implementation strategy of the Summer Work and Travel, Camp, and Hiring Services group. - Manage a team of directors and provide departmental leadership so that the team will effectively execute sales plans and meet or exceed placement goals. - Develop a sales and marketing strategy to ensure that CIEE meets its sales and placement goals for Work & Travel USA and Camp Exchange USA, including lead generation, cold calling, appointments, presentations, and obtaining commitments. - Develop a hiring event strategy that maximizes CIEE placements at hosts. - Develop onboarding and training directors to help their staff develop effective sales strategies, hiring strategies, and strong relationships with host employers and community organizations. - Ensure that directors and their teams have the requisite knowledge and skills to meet both job sales and role fulfillment (placements). - Provide timely and specific feedback on performance to team members. - Track and evaluate weekly, monthly, and annual progress. - Perform annual performance setting and goals reviews for each direct report, along with quarterly check-in reviews to check individual goal progress. - Engage in high-level sales activities. - Sell to prospective and current clients as required. - Create and conduct presentations and meetings with hosts, associations, and other stakeholders. - Build rapport with clients and stakeholders. - As the senior leader, develop a regular cadence of connecting with host employers to build relationships and ensure CIEE is meeting their needs. - Collaborate with Participant Services to ensure the team is facilitating positive participant program experiences and team communication. - Collaborate with the Senior Director of International Sales & Operations to foster relationships with International Representatives. - Review external events, such as trade shows, International Student Outreach Program events, and other activities, to determine participation that will add to the growth of the programs and support sales. - In collaboration with the VP Placement Sales, Senior Director International Sales & Operations, and other leaders, identify CIEE-run/branded events or programming that will add stakeholder value to the program. - Additional responsibilities - Willingness to travel required; regular business trips include domestic trips and overseas hiring events (20 - 30%). - Perform miscellaneous job-related duties as assigned. What you'll bring: - Bachelor's degree required, Master's degree preferred. - A minimum of 12-15 years of previous sales success is required. - A minimum of 5-7 years of management/leadership experience preferred. - Experience managing P&L, budgeting, and reporting required. - Strong verbal and written communication skills are required. - Strong organizational skills with attention to detail required. - Proactive and preferred for working in a fast-paced environment. - Ability to work with remote field staff. - Ability to investigate and analyze information to draw conclusions and solve problems efficiently. - Energetic, personable, goal-oriented, and team-oriented. - Tolerance for ambiguity and sense of humor. - Technology proficiency required - experience with Microsoft Suite, Teams, and Salesforce, preferred. - Innovative, creative, and flexible in a changing environment. - A passion for CIEE's mission and global exchange! CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.

Participant Services Associate Location: United States US Permanent Associate Remote, US Requisition ID: 2651 Position: Participant Services Associate Reports to: Participant Services Manager Department: Participant Ser Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world. Why work with us: - You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change! - You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include: - Paid time off and Parental leave - Gym Reimbursement Program - Employee Assistance Program - Short-term & Long-term Disability - 6 floating Fridays (based on our eligibility rules) - CIEE Study Abroad and TEFL Program discounts - 403(b) Retirement Plan with employer contribution - Insurance Coverage (life, travel, medical, dental, and vision) - Flexible Spending Accounts/Health Savings Account (medical and dependent) - Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) - You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our almost 80-year-old mission to make the world a more peaceful place. Who you are: CIEE is seeking a highly motivated, adaptable professional to join our Participant Services team. In this role, you will provide direct support to individuals and partners involved in CIEE's BridgeUSA programs, including Work & Travel USA, Internship and Professional Career Training USA, and USA High School. This position is ideal for someone who excels in a fast-paced environment and is committed to delivering high-quality service with empathy and cultural sensitivity. What you'll do: - Answer all phone calls and e-mail inquiries in a professional and timely manner. - Respond to participant, host, and representative inquiries via phone and email with professionalism and efficiency. - Counsel participants on challenges such as culture shock and emotional, mental, or physical health concerns. - Manage a caseload of escalated support cases across all programs, ensuring timely and effective resolution. - Provide on-call support during assigned rotations for after-hours program emergencies. - Develop subject-matter expertise in CIEE BridgeUSA and International Study programs, including their policies and regulatory requirements. - Provide insurance-related support to CIEE BridgeUSA participants, including handling inbound claims calls, managing individual insurance cases, reviewing and updating claim records, and coordinating with CIEE's insurance partners to ensure accurate and timely resolution. - Review participant applications for accuracy and completeness; perform accurate data entry. - Maintain participant records in SEVIS in accordance with J-1 visa regulations and program guidelines. - Prepare and issue DS-2019 forms and supporting documentation for international representatives and participants. - Support host vetting processes by conducting interviews, collecting and reviewing required documentation, and ensuring regulatory compliance. - Coordinate with internal teams to resolve participant and stakeholder questions. - Participate in team initiatives and contribute to the continuous improvement of support processes. - Perform other duties as assigned to support team goals and organizational mission. What you'll bring: The ideal candidate will possess: - Bachelor's degree (or international equivalent). - Excellent written and verbal communication skills. - Excellent interpersonal skills, ability to have difficult conversations with a diversity of people from different backgrounds. - Ability to manage a high-volume workload within tight deadlines. - Self-motivated and goal-oriented, with an attitude to overcome any challenge. - Strong organization and time management skills; ability to manage competing priorities. - Experience in a global and fast-paced work environment. - Previous customer service experience is required; call center experience is strongly preferred. - Second language skills are a plus. - Must be flexible, possess a positive attitude, and be able to work independently and take initiative. - Must have a valid US Passport and a U.S. driver's license. CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.

Position: Program Manager, Custom Programs Location: United States Job Description: Reports to: Associate Director, Custom Programs Department: Custom Programs Location: US Remote- Alabama, Arkansas, Iowa, Illinois, Indiana, Kansas, Louisiana, Michigan, Minnesota, Missouri, Mississippi, Careers At Atlas Technologies, Inc. Share with friends or Subscribe! START YOUR APPLICATION Atlas Technologies is seeking a JIRA Administrator to assist our government customer in the development and implementation of a new JIRA solution to be implemented across the portfolio. Our ideal candidate is well versed in identifying customer and client needs while managing a dynamic project from the ground up. This position will serve as a lead JIRA Administrator with Engineering/Architecture skills supporting solutions, design ideas, implementation, sustainment, and improvement of a JIRA solution used by more than 500 government users. Our JIRA Administrator will work directly with the government Operations Lead and will be accountable for implementing design ideas and guiding decisions makers on best courses of action, risk mitigation, and provide regular updates while providing exceptional customer services. They will also participate in key business meetings and support the preparation, review, and presentation of project status briefs. Our JIRA Administrator will be an attentive, discerning, dynamic, and innovative. In this role, you will work closely with government and industry partners and use resources and technologies to deliver an exceptional customer experience. You will also assess risks, anticipate bottlenecks, manage escalations, collaborate with resources, and balance business needs and technical constraints to maximize business benefit. Apply your technical skills to ensure successful delivery of innovative solutions for the US Navy, National Information Warfare Center (NIWC) partnership. You’ll be based at Atlas Technologies facility in beautiful Charleston, SC. This position is eligible for REMOTE candidates within the residents in AL, CA, CT, FL, GA, KS, KY, LA, ME, MD, MA, NC, NJ, OR, RI, SC, TX, VA, DC, WV. Onsite/Hybrid is preferred. Travel: up to 10% You Will: - Work cross-functionally to solve problems and implement changes. - Work closely with government leads to ensure timely completion of deliverables with focus on meeting project commitments and quality control. - Provide application support for Jira and Confluence, to include: - Work with business users to evaluate plug-ins, determine licensing needs, perform testing, installation, configuration, and maintenance of plug-ins - Utilize design skills to define Jira workflows, automation, and related screen schemes for complex and high impact projects - Work with business users to determine best practices and implement agreed-upon and approved standards across Jira enterprise - Implement custom XML-based Jira gadgets - Create Jira projects, queries, and reports as required - Support Jira and Confluence users with creation of their project spaces, boards, plans, and dashboards - Create and maintain Jira standards documentation - Develop and maintain integrations between JIRA, PowerBi, and other systems - Define, communicate, and deliver on project milestones, deliverables, and service levels - Measure project performance to stay within established timelines, while providing exceptional quality. - Practice, instill, and implement Atlas' core values, vision, and goals to maximize the contribution to the company's key product and service offerings. - Work with clients and customers to assess their needs, provide information or assistance, resolve their issues, and/or exceed their expectations You Have: - US Citizenship - Possession of, or the ability to obtain and maintain a Department of Defense (DoD) Secret Level Security Clearance - 5+ years of JIRA Administration Experience - Expert level Atlassian tool administration knowledge with Jira and Confluence - Understanding of Web Technologies (Cloud/Amazon Web Services, JQL, SQL, HTML, Python, JavaScript, Java, PHP) - Strong analytical skills - Excellent verbal and written communication skills - Strong collaboration skills and ability to work with technical and non-technical stakeholders - Expertise within Microsoft Office products (Word, Excel, PowerPoint, Project, Visio); to include building POAMs within MS Project or in other relevant applications (intermediate to advanced) - Superior attention to detail - Exceptional multi-tasking skills - Strong analytical and interpersonal skills Education/Experience: - Bachelor's degree in Computer Science, Engineering, Math, preferred. Other and non- degree are acceptable with commensurate experience We'd Be Impressed If You Had: - 5+ years of computer programming experience, including RESTful API services - Ability to write custom JQL queries - Microsoft SQL Server or MySQL Database administration skills - Jira Administration for Cloud certification - Jira Board Configuration certification - Managing Jira Projects in Cloud certification Want to hear more? Read on to see what our Team Members say about their experience: “From day 1, I knew Atlas Tech was where I wanted to be. Atlas’ culture embraces creativeness, community involvement, and taking care of their employees. If you’re looking for a great place to work, come join us!” - Blane “I could not have asked for a better company to transition from Active-Duty military to civilian life. Atlas not only provides opportunities for professional growth, but it’s also highly encouraged. The passion and appreciation for what we do that is displayed every day, makes it exciting for me to come to work each day.” - Laurence Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected. Accessibility & Accommodations Atlas Tech strives to make our website, www.atlas-tech.com, accessible to all users. If you need assistance completing the application process or require a reasonable accommodation due to a disability, please contact us at hr.recruiter@atlas-tech.com. This contact information is designated for accommodation requests only and cannot be used to inquire about the status of an application. Atlas Tech is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.

Position: Director, Placement Sales Location: United States Job Description: Reports to: Executive Director, Seasonal Exchanges Department: Seasonal Exchange Programs Location: U.S. Remote Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multicultural world. Why work with us: - You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change! - You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits and offerings that increase total compensation by up to 25%. Our top-tier benefits include: - Paid time off and Parental leave - Gym Reimbursement Program - Employee Assistance Program - Short-term & Long-term Disability - 6 floating Fridays (based on our eligibility rules) - CIEE Study Abroad and TEFL Program discounts - 403(b) Retirement Plan with employer contribution - Insurance Coverage (life, travel, medical, dental, and vision) - Flexible Spending Accounts/Health Savings Account (medical and dependent) - Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) - You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries.  Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 80-year-old mission to make the world a more peaceful place. Who you are: The Director, Placement Sales, is responsible for the oversight and leadership of all the Summer Work and Travel host sales to ensure job sales and placement goals are met in a way that aligns with CIEE's mission and values. The Director is responsible for oversight of all sales regions focused on ensuring that job sales align with market demands, placements are completed timely and to goals, ongoing gold-standard account management of host employers, and other projects as needed that align with the departmental strategic plans and goals. What you'll do: - Manage a team of regional managers and provide departmental leadership so that the team will effectively execute sales plans and meet or exceed placement goals. - Deploy and track results of sales and marketing strategy to ensure that CIEE meets its sales and placement goals for Work & Travel USA, including lead generation, cold calling, appointments, presentations, and obtaining commitments. - Oversee hiring strategy for each region to maximize CIEE placements at hosts - Coach managers to develop effective sales outcomes, hiring strategies, and strong relationships with host employers and community organizations. - Ensure that managers and their teams have the requisite knowledge and skills to meet both job sales and role fulfillment (placements). - Provide timely and specific feedback on performance to team members. - Track and evaluate weekly, monthly, and annual progress. - Perform annual performance setting and goals reviews for each direct report along with quarterly check-in reviews to check individual goal progress. - Engage in high-level sales activities. - Sell to prospective and current clients as required. - Create and conduct presentations and meetings with hosts, associations, and other stakeholders. - Build rapport with clients and stakeholders. - Develop regular cadence of connecting with host employers to build relationships and ensure CIEE is meeting their needs. - Collaborate with Participant Services to ensure the team is facilitating positive participant program experiences and team communication. - Collaborate with Senior Director of International Sales & Operations to foster relationships with International Representatives. - Review external events, such as trade shows, International Student Outreach Program events, and other activities to determine participation that will add to the growth of the programs and support sales. - In collaboration with the VP Placement Sales, Senior Director International Sales & Operations, and ther leaders identify CIEE run/branded events or programming that will add stakeholder value to the program. - Additional responsibilities - Willingness to travel required; regular business trips include domestic trips and overseas hiring events (20 - 30%). - Perform miscellaneous job-related duties as assigned. What you'll bring: - Bachelor's degree required, Master's degree preferred. - A minimum of 5-7 years of previous sales success is required. - A minimum of 3-5 years of management/leadership experience preferred. - Experience managing P&L, budgeting, and reporting required. - Strong verbal and written communication skills are required. - Strong organizational skills with attention to detail required. - Proactive and preferred for working in a fast-paced environment. - Ability to work with remote field staff. - Ability to investigate and analyze information to draw conclusions and solve problems efficiently. - Energetic, personable, goal, and team oriented. - Tolerance for ambiguity and sense of humor. - Technology proficiency required - experience with Microsoft Suite, Teams, and Salesforce, preferred. - Innovative, creative, and flexible to a changing environment. - A passion for CIEE's mission and global exchange! CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.

Position: Coordinator, Summer Work and Travel Location: United States Job Description: Reports to: Sales Manager Department: Seasonal Exchanges Location: US Remote Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world. Why work with us: - You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change! - You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 80-year-old mission to make the world a more peaceful place. Who you are: As a Summer Work and Travel Coordinator, you will be responsible supporting the account management and sales activities for the team The position focuses on providing exceptional customer service by addressing client inquiries, resolving issues related to systems, hiring events, and participant incidents, and delivering training on processes, program rules, and in-country activities. It supports sales activities by performing outreach to prospects to help increase job sales within a region. It provides ongoing support to host employers by helping navigate participant-related issues, mediating conflicts, and offering guidance on best practices The role also involves recruiting and interviewing participants on behalf of employers, leading and contributing to assigned projects, and collaborating across teams to achieve shared objectives. The position may require both domestic and international travel depending on business needs. What you'll do: - Support account management and sales activities for the Summer Work and Travel program. - Provide exceptional customer service by responding to client inquiries and resolving issues related to systems, hiring events, and participant incidents. - Deliver training to clients on processes, program rules, and in-country activities. - Conduct outreach to prospective employers to support sales efforts and increase job placements within assigned regions. - Assist host employers in managing participant-related issues, including conflict mediation and guidance on best practices. - Recruit, interview, and place participants on behalf of employer partners. - Contribute to assigned projects, ensuring timely completion and alignment with team objectives. - Collaborate cross-functionally with internal teams to support program success and operational goals. - Travel domestically and internationally as required to support business needs and program activities, as needed. What you'll bring: - Bachelor's degree required. - Minimum 1-3 years of previous customer success or customer service required. - International study/work experience preferred. - Excellent verbal and written communication skills. - Computer skills including MS Teams, Word, Excel, Power Point, Outlook. - Excellent organizational skills with incredible attention to detail. - Excellent time management skills. - Strong ability to multi-task while overseeing daily project management. - Energetic and team oriented. CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations and CIEE policies, a background check will be conducted as conditions of employment.

Position: Strategic Account Manager Reports to: Director, Host Relations Department: Seasonal Exchanges Location: U.S. Remote Job Description: Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world. Why work with us: - You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change! - You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include: - Paid time off and Parental leave - Gym Reimbursement Program - Employee Assistance Program - Short-term & Long-term Disability - 6 floating Fridays (based on our eligibility rules) - CIEE Study Abroad and TEFL Program discounts - 403(b) Retirement Plan with employer contribution - Insurance Coverage (life, travel, medical, dental, and vision) - Flexible Spending Accounts/Health Savings Account (medical and dependent) - Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) - You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our over 80-year-old mission to make the world a more peaceful place. Who you are: As Manager, Strategic Accounts, you will lead a team of International Recruitment Specialists responsible for providing gold standard service to the largest (platinum) accounts for Summer Work and Travel to drive host employer engagement, job sales, and placements. Your primary focus will be guiding your team to successfully provide high-touch service to defined host employers to increase job renewals year-over-year to maximize CIEE placed participants. You will coach staff on effective account management and sales, resolving host-related issues and requests, and placing participants quickly and effectively to ensure long-term client relationships. What you'll do: - Provide sales and account management leadership to a team of International Recruitment Specialists supporting the largest Summer Work and Travel host employers. - Maximise renewals for each season from managed host relationships. - Collaborate with leadership to develop and execute strategic sales plans to add additional strategic accounts. - Set individualised sales/renewal goals and pipeline targets for team members. - Create outreach strategies to engage hosts and provide high-touch support. - Provide gold standard account management to host accounts by building long-term relationships, ensuring the international recruitment specialists are delivering on commitments, and identifying opportunities for growth and retention. - Oversee hiring and placements for all assigned accounts. - Consult with hosts on hiring strategies aligned with participant availability and market trends. - Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality. - Ensure a positive experience for all stakeholders through proactive communication and support. What you'll bring: The ideal candidate will possess: - Bachelor's degree required. - A Minimum of 3-6 years of previous sales and customer success required, B2B and human capital solutions preferred. - A Minimum of 1-3 years of people management experience preferred. - Ability to draw conclusions and create strategy based on metrics. - Strong verbal and written communication skills are required. - Strong organisational skills with attention to detail required. - Proactive and preference for working in a fast-paced environment. - Ability to work with remote field staff. - Ability to investigate and analyse information to draw conclusions and solve problems efficiently. - Energetic, personable, goal, and team-oriented. - Tolerance for ambiguity and a sense of humour. - Technology proficiency required - experience with Salesforce, Microsoft Suite, Teams, preferred. - Innovative, creative, and flexible to a changing environment. - A passion for CIEE's mission and global exchange. CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.

Position: Admissions Advisor Location: United States Job Description: Reports to: Manager, Institutional Relations Department: Institutional Relations Location: Remote- Ohio, Connecticut, New Jersey, and Pennsylvania Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world. Why work with us: - You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change! - You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include: - Paid time off and Parental leave - Gym Reimbursement Program - Employee Assistance Program - Short-term & Long-term Disability - 6 floating Fridays (based on our eligibility rules) - CIEE Study Abroad and TEFL Program discounts - 403(b) Retirement Plan with employer contribution - Insurance Coverage (life, travel, medical, dental, and vision) - Flexible Spending Accounts/Health Savings Account (medical and dependent) - Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) - You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our over 80-year-old mission to make the world a more peaceful place. Who you are: The Admissions Advisor will support the Institutional Relations team by serving as the first point of contact for students applying to CIEE's university study and intern abroad programs. Successful candidates will be responsible for serving as an expert for a portfolio of institutions by advising students regarding program options and the application process. You will work closely with Managers of Institutional Relations and other Admissions Advisors. Paramount to student outreach is a focus on providing outstanding service and creative problem-solving to prospective students. What you'll do: - Serve as an admissions expert for students, advising them on appropriate programs based on their studies and interests. - Manage a large volume of emails, texts, and outbound calls, address questions, solve problems, and/or direct people to the appropriate CIEE team member. Respond to inbound inquiries within a 24-hour response time. - Schedule prompt follow-up with prospective students to provide support and determine the level of commitment, and execute strategies to inform students about CIEE programs at all phases of the inquiry and application process. - Work with Institutional Relations managers to provide support directly to partner institutions and develop strategies to better serve their students. Meet personal and team qualitative and quantitative targets (i.e., completed applications and conversion of those applications) set by leadership. - Support on-campus student engagement opportunities as directed by your Manager. - Attend training sessions to stay updated on product and/or company updates. - Upsell/cross-sell of products and services when opportunity arises (e.g., internships). - Document call information and input data into the company CRM to keep customer records updated. What you'll bring: - Bachelor's degree with 1-2 years' experience in sales and/or a customer service-oriented field required. - Study abroad experiences strongly preferred. - Must have a high "emotional quotient" (EQ); be approachable, friendly, and able to exude empathy, control in all communications. - High aptitude for attention to detail, strong problem-solving ability, strong written and oral communication skills, a service-oriented mindset, strong organizational skills, excellent time management skills, and ability to multitask. - Ability to work independently and as part of a team. Demonstrate initiative while also being open to feedback and taking direction when needed. - Ability to travel (5-10 trips per year) to partner institutions to provide direct support to students (e.g., study abroad fairs, on-campus events and/or initiatives, student representative support, and meetings with study abroad office staff). Location Requirements: The position is open to candidates located in Ohio, Connecticut, New Jersey, and Pennsylvania. CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.

Social Media Strategist, College Study Location: United States Job Description: Position: Social Media Strategist, College Study Reports to: Director, Content, College Study Department: Marketing, College Enrollment Location: Remote U.S. Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world. Why work with us: - You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change! - You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include: - Paid time off and Parental leave - Gym Reimbursement Program - Employee Assistance Program - Short-term & Long-term Disability - 6 floating Fridays (based on our eligibility rules) - CIEE Study Abroad and TEFL Program discounts - 403(b) Retirement Plan with employer contribution - Insurance Coverage (life, travel, medical, dental and vision) - Flexible Spending Accounts/Health Savings Account (medical and dependent) - Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) - You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 80-year-old mission to make the world a more peaceful place. Who you are: A successful candidate will ensure strategic alignment of social media content with the organization's marketing and business priorities. Additional they will create and manage content for the CIEE Study Abroad handle across Instagram and TikTok with a focus on reach and engagement with our key audiences. They will coordinate with internal departments, particular across our 45+ centers, to support a clear and cohesive content strategy. This role will own social strategy from end-to-end: from trend forecasting and content planning to performance optimization and ambassador/influencer ecosystems. What you'll do: - Maintain a comprehensive social media calendar with publish information, including by channel, that's accessible across the larger marketing team. - Manage social listening platform for CIEE Study Abroad's primary social media channels, including responding / engaging with posts as appropriate and/or escalating questions/comments as needed. - Track mentions of CIEE Study Abroad across social media by hashtag as well as across center locations. - Create and share relevant, engaging content aligned to the CIEE Study Abroad brand and designed to reach prospective college students. - Ensure alignment with brand tone and voice. - Review engagement reports across to evaluate what types of content types or delivery channels perform best and share/implement those recommendations as appropriate. - Support integrated marketing campaigns from a social media perspective by recommending and implementing social media strategies informed by data, metrics and best practice. - Maintain social media guidelines and best practices handbook to support CIEE Centers. - Track and measure key metrics to evaluate success and impact against student enrollment goals. - Scale ambassador and influencer programs by driving referral-based growth through social-driven initiatives. - Explore new content strategies and distribution channel, including testing opportunities, as part of the content marketing team. - Remain up-to-date on best practices in content and social media marketing. What you'll bring: - Professional experience with social media platforms, specifically Instagram and TikTok, on behalf of a consumer brand, preferably in the education space. - BS in Communications, Marketing, New Media, Social Media or related degree/field. - Experience with social media management or monitoring tools such as Hootsuite, Sprout Social, Google Analytics, Later or other similar tools. - Working knowledge of Adobe Creative Suite (InDesign, Photoshop, etc.), Microsoft Office and/or Canva. - Keen sense of creativity and brand alignment. - Superior multitasking and critical thinking skills. - Excellent troubleshooting, problem solving and follow-through skills. - Strong written and verbal communication skills. - Demonstrable writing / content experience that connects with student audiences. - Ability to manage to deadlines with a sense of urgency. - Basic video creation, production, and/or editing a plus. The ideal candidate will possess: - A minimum of 2 years of relevant experience. - Desire to grow and develop personally as well as within our department and our Company. - High level of self-awareness and the ability to adapt to changes in the business. - Study Abroad or international travel experience. - Ability to embrace CIEE's Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture. CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.

Position: Account Manager, Industry Partnerships Location: United States remote Requisition ID: 2638 Job Description: Reports to: Senior Director, Industry Partnerships Department: Internships and Professional Exchanges Location: U.S. Remote states: PA, NY, NJ, VT, CT, RI, MA, ME, NH Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world. Why work with us: - You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change! - You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include: - Paid time off and Parental leave - Gym Reimbursement Program - Employee Assistance Program - Short-term & Long-term Disability - 6 floating Fridays (based on our eligibility rules) - CIEE Study Abroad and TEFL Program discounts - 403(b) Retirement Plan with employer contribution - Insurance Coverage (life, travel, medical, dental, and vision) - Flexible Spending Accounts/Health Savings Account (medical and dependent) - Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) - You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our over 80-year-old mission to make the world a more peaceful place. Who you are: CIEE's Internship team is reinventing our internship and professional exchange offerings to be the market leader in early career global talent development. In the next decade, we will be scaling our placements in these programs by 10X to prepare more of the world's youth for a global workplace. Fundamental to this initiative is establishing strong relationships with employers around the world who will be providing internship and training placements to the young talent whom we work with. You are an experienced sales leader who is creative, proactive, and knows what it takes to build relationships and close sales. You are effective in generating leads, identifying new markets, and surpassing goals. You seek to understand your customers and deliver the value that they seek to secure and close sales. You are gifted at leveraging data and analytics to execute effective sales strategies. While you are business savvy, you are also mission-driven with a clear belief in the transformative power of global cultural exchange, work-based learning, and transformative experiences to open doors for young people as they enter the world of work. What you'll do: - Sales Leadership & Execution - Develop and execute the US-focused employer sales strategy securing internship placements and matching students to those roles - Define and implement sales strategies, management tools, and processes to meet aggressive sales goals. - Build a robust pipeline of employer partnerships, connecting directly to decision-makers and other influencers at target companies. - Leverage tools (e.g., Salesforce, Bookings, etc.) to drive efficiency, effectiveness, and accountability. - Analyze trends, opportunities, and competitors within the industry that will help you develop and maintain a strong understanding of the market and the space in which we compete. - Work with the marketing team and develop the collateral, pitch materials, and market positioning needed for successful employer conversations. - Adapt sales strategy and tactics based on local markets. - Where appropriate, pitch and develop strategic partnerships that will drive the success of the team's work. - Manage employer partnerships to ensure the highest level of customer satisfaction. - Iterate and evolve value propositions for employers, adapting them for different industries/markets as appropriate. - Account Management - Lead onboarding for new employer partners. - Actively manager relationships to grow partnerships year over year. - Drive recruitment process with host employers. - Serve as point of contact for host management needs. - Communicate and advocate the interests of employers to ensure successful placements and experience for both student/young professionals and the employer. - Manage expectations with host employers to ensure compliance with the U.S. Dept of State's BridgeUSA (J-1 Visa) program. What you'll bring: The ideal candidate will possess: - A minimum of 3-5 years of sales-related experience. - Bachelor's degree required; - Ability to build and maintain high-impact relationships and "close the sale". - A strong set of relationships with employers across a diverse set of sectors (for-profit, non-profit, govt). - Strong familiarity with Salesforce and other CRM tools to support sales and ongoing account management - Ability to represent CIEE in public settings with industry partners (e.g., at conferences, meetings with senior executives, gov't officials, foundations, etc). - Excellent administrative and organizational skills with the ability to effectively coordinate a large variety of activities. - Must exude professionalism both internally and externally to CIEE and be committed to the company's values and stated goals. - Superior written and verbal communication skills adaptable to all types of audiences, including participants, faculty, Board members, employees, and industry partners. - Ability to work through and resolve a wide range of issues and be an exemplary ambassador of CIEE and its mission and programs. - Ability to function well in a complex institutional framework, have a high tolerance for ambiguity and flexibility, and be able to respond quickly and appropriately to changing circumstances. - Readiness to grow and develop yourself, our client group, and our Company. - Ability to embrace CIEE's core values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture. CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.