• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs. • Designs, enhances and implements practice offering to support specific client requirements and address market opportunities. • Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs. • Consults with clients on the most strategic technology projects within a practice area. • Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations. • Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area. • Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative. • Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty. • Identifies business process improvements for increased efficiency and enhanced client experience. • Ensures practice provides industry thought leadership. • Mentors and develops resources to grow practice knowledge among services organization. • Researches and resolves critical issues related to practice in a timely and professional manner. • Provides technical and business domain expertise. • Works directly with clients and may travel to client sites.

• Review and evaluate user responses to TOEFL/TESOL practice questions using rubrics created by our in-house team • Review and edit written feedback provided to users, ensuring it is accurate, clearly worded and aligned to rubric criteria • Develop deep familiarity with a specific question type (e.g. Write an Email, Virtual Interview, Academic Discussion) and how responses should be structured and scored for that type • Perform peer review by comparing your evaluations against those of fellow contractors and grader-generated scores to ensure consistency and accuracy

• Source 100% of opportunities independently —no inbound leads, referrals, or assigned accounts • Build a pipeline from scratch using bank‑provided prospecting tools, cold calling, Center of Influence (COI) development, and sustained community engagement • Execute a field‑based sales strategy, spending at least three days per week meeting prospects in person • Target middle‑market and upper‑middle‑market companies with $1MM+ in annual card spend • Initiate and lead conversations with C‑suite executives and senior finance leaders to understand spend strategy, controls, and business objectives • Conduct detailed spend and expense analysis to identify inefficiencies and develop executive‑level recommendations • Position and advise on the most effective card programs, confidently articulating value, ROI, and governance considerations • Collaborate with internal partners to deliver a seamless, consistent client experience from sale through implementation

• Deliver complex, multi-discipline projects as a trusted subject matter expert • Serve as Project Lead on selected projects to deliver work profitably and evaluate project health • Lead discipline-specific design efforts and ensure coordinated, high-performance project delivery • Document client-specific processes and deviations from TEECOM standards • Collaborate closely with Group Leads, Team Leads to resolve challenges • Cultivate strong client relationships through clear communication and sound engineering judgment • Mentor engineers and production team members through technical guidance and design reviews