FIS

Role Description FIS is seeking a strategic, data-driven, and results-oriented Director, Revenue Operations to help accelerate growth, improve go-to-market effectiveness, and drive operational excellence across our revenue organization. This is a high-visibility leadership role that sits at the intersection of strategy, analytics, sales operations, and business execution. You will lead a team responsible for delivering the insights, planning processes, performance management, and operational rigor needed to support a world-class sales organization. As a trusted advisor to senior commercial leaders, you will partner across Sales, Product, Finance, Marketing, Strategy, Compensation, and Executive Leadership to identify growth opportunities, improve performance, and influence key business decisions. Success in this role requires a strong blend of analytical expertise, stakeholder management, people leadership, and deep experience supporting technology-focused revenue organizations. What You Will Be Doing - Revenue Strategy & Analytics - Lead strategic planning initiatives that support revenue growth, go-to-market transformation, and sales productivity improvements. - Develop data-driven recommendations that influence business strategy and commercial decision-making. - Analyze revenue performance trends, pipeline health, territory effectiveness, customer segmentation, and growth opportunities. - Deliver executive-level reporting, dashboards, and insights that drive accountability and action across the organization. - Partner with business leaders to evaluate new market opportunities, investment decisions, and growth strategies. - Establish key performance indicators and measurement frameworks to monitor organizational effectiveness. - Sales Operations Leadership - Lead the Sales Operations function, ensuring scalable processes, tools, and governance that enable sustainable growth. - Oversee territory planning, account segmentation, quota support, coverage models, and organizational design initiatives. - Drive forecasting discipline, pipeline management processes, and business review cadences. - Partner with sales leadership to improve productivity, operational efficiency, and execution consistency. - Evaluate and optimize sales processes, systems, and workflows to reduce friction and improve performance. - Support the implementation and adoption of sales technologies and reporting platforms. - Stakeholder Management & Business Partnership - Serve as a strategic advisor to senior executives and commercial leaders. - Influence cross-functional stakeholders and build alignment across teams with competing priorities. - Lead complex initiatives requiring coordination across multiple business functions. - Translate complex data and business challenges into clear, actionable recommendations for executive audiences. - Facilitate executive discussions and decision-making processes through fact-based analysis and business insights. - Team Leadership - Lead, develop, and mentor a high-performing team of Revenue and Sales Operations professionals. - Establish clear priorities, performance expectations, and development plans. - Foster a culture of accountability, continuous improvement, collaboration, and customer focus. - Build organizational capabilities that enable the team to scale alongside business growth. - Create an environment that encourages innovation, strategic thinking, and operational excellence. Qualifications - 7+ years of experience in Revenue Operations, Sales Operations, Commercial Operations, Business Operations, Strategy, or related functions. - Bachelor's degree in Business, Economics, Finance, Analytics, Engineering, Mathematics, or a related field. - Experience supporting revenue-generating organizations within a technology, SaaS, fintech, software, or enterprise technology company. - Experience leading and developing high-performing teams. - Strong analytical and problem-solving skills with the ability to translate data into business recommendations. - Demonstrated success influencing senior executives and managing complex stakeholder relationships. - Experience building executive dashboards, performance reporting, forecasting models, and operational metrics. - Strong business acumen with deep understanding of sales organizations, go-to-market motions, and revenue drivers. - Exceptional communication, presentation, and executive-facing skills. - Proven ability to lead initiatives in complex, fast-paced, and highly matrixed organizations. Requirements - Experience with CRM, forecasting, and revenue technologies such as Salesforce, Microsoft Dynamics, Power BI, Tableau, Gong, Clari, Outreach, or similar platforms. - Experience with advanced analytics, business intelligence, SQL, or data visualization tools. - Prior experience in fintech, financial services technology, SaaS, or enterprise software organizations. - Prior management consulting experience with a leading consulting firm, with a focus on growth strategy, sales operations, revenue optimization, or commercial transformation. Benefits - Competitive compensation. - Pay range for this full-time position is $161,050.00 - $273,790.00. - Actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

• Own the client relationship at the C-level • Increase revenue and profit within assigned accounts • Develop robust pipeline using tools for outreach • Utilize advanced knowledge of products within specific business units • Present and demonstrate the FIS Aligne Platform • Drive sales process on behalf of the sales team

Role Description Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovations that advance the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS? What you will be doing: - Own the client relationship at the C-level, increase revenue and profit within assigned accounts, and build the highest levels of customer satisfaction in our targeted enterprise accounts in the Americas. - Develop robust pipeline using tools provided for outreach and effective communication with prospects and existing clients. - Utilize advanced knowledge of all products within specific business units and their relationship to other business unit solutions to lead the sales team in addressing unique client/prospect requirements. - Exercise judgment in decision making, determining approach, methods and procedures to use for new Logo’s. - Present and demonstrate the FIS Aligne Platform, as either standalone offering or in conjunction with other FIS Solution offerings (FIS Energy Ecosystem). - Drives sales process on behalf of the sales team to obtain client/prospect requirements working with Presales, Professional Services, and Product. - Work with Presales to qualify opportunities. - Participate in business requirement review sessions with clients/prospects and document the requested scope. - Creation of proposal documents, outlining project scope and requirements, including commercials, legal, and FIS Finance. - Work closely with Presales to qualify opportunities and to ensure the presentation of FIS values and offerings align to the client’s requirements. - Provide feedback on client/prospect requirements to FIS product managers on an ongoing basis. - Interact with vendors and other organizations where appropriate to implement integration with third-party vendor solutions within the demo platform. - Liaise with platform architects and technical teams to improve the presentation. Qualifications - Proven sales hunter with in-depth knowledge of Energy trading and risk as well as operations experience to target Utilities, Producers, IPP, and Pipe operators. - Subject-matter expertise of physical and financial trading in Power, Natural Gas, LNG, as well as Pipe Operations, Gas Back Office operations, Advanced Analytics including VaR calculations. - Must have at least 5+ years of experience with the FIS Aligne Platform (As a user, In Sales, or Professional Services). - Prior knowledge of selling other ETRM vendors. - General knowledge of the commodity/energy trading lifecycle, logistics front, middle and back-office requirements. - Driven mentality for customer success. - Works well in an independent, as well as team environment. Requirements - Familiar with competitors and their products. - Have a strong working familiarity with FIS and its various business units utilizing knowledge to expedite enhancement estimation activities. - Former Energy/Commodities Business or IT expertise. - Worked on an ETRM project. - Network in Energy. - Based in Texas. Benefits - Opportunities to innovate in fintech. - Tools for personal and professional growth. - Inclusive and diverse work environment. - Resources to invest in your community. - Competitive salary and benefits (including medical, dental, and vision coverage). - A work environment built on collaboration, flexibility and respect.

Role Description We are seeking an experienced Senior Business Analyst to support enterprise scale pricing and commercial system initiatives within a complex, highly integrated technology environment. This role works closely with Pricing, Product, Operations, and Technology teams to ensure business needs are translated into clear, actionable requirements that enable reliable system delivery and measurable business outcomes. This is a senior, hands-on role suited to someone who is comfortable operating across multiple stakeholders, systems, and priorities. You will play a key role in shaping how pricing and commercial changes are defined, delivered, and embedded across the organization. Key Responsibilities - Business Analysis & Requirements Definition - Engage with business stakeholders to understand pricing, commercial, and operational requirements. - Translate business needs into structured requirements, user stories, and acceptance criteria suitable for delivery teams. - Identify dependencies, risks, and downstream impacts of proposed changes early in the lifecycle. - Delivery & Backlog Support - Own the creation and management of requirements and defects within Agile delivery tools (e.g. Jira). - Support backlog refinement, sprint planning, and user acceptance testing by acting as the primary point of clarification between business and technical teams. - Ensure delivered solutions align with the original business intent and agreed scope. - Enterprise Systems & Process Analysis - Analyse requirements that span multiple enterprise systems, including pricing, quoting, CRM, and downstream operational processes. - Understand how commercial and pricing changes affect proposals, approvals, billing, and reporting. - Work closely with technical teams to design solutions that are scalable, compliant, and aligned to system constraints. - Stakeholder Engagement & Governance - Partner with cross functional teams to support structured intake, prioritisation, and decision-making processes. - Communicate clearly with senior stakeholders, providing insight into scope, trade-offs, and delivery considerations. - Contribute to improved standards, documentation, and ways of working across analysis and delivery. Qualifications - 6–10+ years’ experience as a Business Analyst or Senior Business Analyst in a complex enterprise environment. - Strong background supporting business critical systems in areas such as pricing, finance, revenue, operations, or transactional platforms. - Experience working within Agile or hybrid delivery models alongside product and engineering teams. Requirements - Proven ability to elicit, document, and manage business and functional requirements. - Strong analytical skills, with the ability to break down complex problems and assess end-to-end impacts. - Experience using tools such as Jira, Confluence, or similar requirements and delivery platforms. - Excellent written and verbal communication skills, with confidence in engaging senior stakeholders. Desirable Experience - Exposure to pricing systems, CPQ platforms, CRM tools, or quote to cash processes. - Experience working with pricing constructs such as volume tiers, minimum fees, recurring vs one-time charges, or approval of workflows. - Background in large-scale transformation programmes, system migrations, or enterprise process change. - Experience in financial services, payments, technology, or other regulated industries. What We’re Looking For - A self-directed analyst who takes ownership and follows work through from discovery to delivery. - Someone comfortable working in ambiguity and bringing clarity through structured analysis. - A trusted partner to both business and technology teams, balancing commercial objectives with system realities. Benefits - Opportunity to work on high impact commercial and pricing initiatives within a complex enterprise environment. - Exposure to senior stakeholders and strategic programs. - A role with genuine influence over how systems and processes evolve, not just how requirements are documented. - Competitive compensation with a pay range of $125,850.00 - $213,950.00 based on role, level, and location.

• Build deep knowledge of each client’s vision, strategy and financial objectives, then translate those insights into an account plan supporting client and FIS goals. • Own executive and critical relationship alignment across assigned accounts, serving as the primary commercial point of contact. • Originate, develop and execute sales opportunities for FIS products and services; cultivate new business and grow revenue over the short, medium and long term. • Partner with renewal teams and internal stakeholders to retain revenue, simplify engagement and deliver on strategic client needs.

Role Description As an Account Executive / Sales Executive Senior supporting Regional & Community Banking clients, you’ll act as a strategic partner and primary commercial relationship owner for assigned banks. You will simplify the client journey, build executive relationships, maximize the value FIS delivers, and grow and retain revenue for a defined book of business. About the team You will join a regional and community banking sales organization focused on existing FIS clients. The team works across commercial, renewal, product and executive partners to win as one FIS and align solutions to each client’s business objectives. What you will be doing - Build deep knowledge of each client’s vision, strategy and financial objectives, then translate those insights into an account plan supporting client and FIS goals. - Own executive and critical relationship alignment across assigned accounts, serving as the primary commercial point of contact. - Originate, develop and execute sales opportunities for FIS products and services; cultivate new business and grow revenue over the short, medium and long term. - Partner with renewal teams and internal stakeholders to retain revenue, simplify engagement and deliver on strategic client needs. Qualifications - Experience interacting with, influencing and partnering with senior management and executive stakeholders. - Experience as a Sales Executive, Account Executive or account manager in financial technology or financial services. - Deep knowledge of the financial services market, FIS products and services, and the fintech competitive landscape. - Ability to collaborate in a shared-account environment, orchestrating product, renewal, delivery and executive teams to win as one FIS. - Expert negotiation, communication and presentation skills with confidence in all levels of customer engagement. - Bachelor’s degree or equivalent relevant experience; ability to travel 15%–25%. Benefits - Flexible work environment - Opportunities to innovate in fintech - Inclusive and diverse team atmosphere - Professional and personal development - Resources to contribute to your community - Competitive salary and benefits

Role Description As a Sales Leader, you will lead a team of self-motivated, high-achieving sales professionals helping regional and community banks grow their businesses. You will be responsible for guiding your team in expanding relationships with FIS core clients by identifying and driving the sale of new products and services. In this leadership role, you will: - Coach, develop, and empower your team while ensuring consistent execution of sales strategies. - Deliver industry-leading solutions through your team to help drive exciting new technologies in fintech. You will lead a Regional and Community Banking team consisting of Account Executives focused on serving existing FIS clients. The broader regional and community banking sales organization includes 30+ Account Executives across four regions, with each region consisting of approximately eight Account Executives. Your team will be a diverse group working with banks ranging in size from de novo institutions to $10B+ in assets. What You Will Be Doing: - Lead, coach, and develop a team of Account Executives to achieve and exceed sales targets. - Establish strong relationships with executives at assigned banks alongside your team to understand their business strategies. - Guide your team in building technology plans that align with client business goals. - Drive identification of opportunities for new products and services across assigned accounts. - Support and oversee the sale of new products and services to regional and community banks. - Provide strategic direction, deal coaching, and executive-level engagement on key opportunities. - Ensure consistent pipeline management, forecasting, and execution of sales strategy. Qualifications - Proven ability to lead, develop, and motivate high-performing sales teams. - Strong ability to understand banker challenges and align solutions that drive client success. - Expert negotiation, communication, and influencing skills. - Experience presenting at the executive level (CEO, CIO, COO, etc.). - Track record of meeting or exceeding sales goals through team performance. - Ability to travel 25% or more depending on business needs. Benefits - Flexible work environment. - Opportunities to innovate in fintech. - Inclusive and diverse team atmosphere. - Professional and personal development. - Resources to contribute to your community. - Competitive salary and benefits.

Role Description This is an advanced professional role with broad understanding of area of specialization in order to show off FIS Payment Hub (formally Trax) and all its strengths to prospective clients. You will need to be able to resolve complex issues requiring in-depth knowledge and skills around the product as well as Payment Processing systems and related payment messaging. You will need to exercise judgment in decision making, determines approach, methods and procedures to use on new assignments. You will need to utilize advanced knowledge of all products within a specific business unit and their relationship to other business unit solutions to assist sales team in addressing unique client/prospect requirements. May coordinate and guide the work of others. Typically requires a minimum of five years business experience with specific solutions, products and marketplace. - Develops appropriate product solutions to meet client/prospect business requirements, mainly as Proof Of Concept solutions. - Present and demonstrate the FIS SWIFT Services solution, either standalone or in conjunction with other FIS Solution offerings. - Drives solutioning process on behalf of sales executives to obtain client/prospect requirements, identifies and prioritizes functionality gaps. - Completes RFPs (Request for Proposal) and RFIs (Request for Information) against tight deadlines. - Participates in business requirement review sessions with clients/prospects, documents requested scope, and provides effort estimates. - Creates proposal documents outlining project scope and requirements. - Configures the presentation environment to the client’s requirements and delivers product presentations/demonstrations. - Participates in product release process and liaises with development to maintain presales presentation environments. - Trains members of the presales team on new functionality. - Provides feedback on client/prospect requirements to FIS product managers on an ongoing basis. - Interacts with vendors and other organizations to implement integration with third-party vendor solutions. - Liaises with platform architects and technical teams to improve the presentation environment. Qualifications - Possesses in-depth knowledge of FIS Payment Hub for all modules of the application and must have implemented the solution. - Must have at least 5 years of professional services experience implementing FIS Payment Hub. - Understands the FIS Payment Hub database and table structure and can query it using MS SQL and/or PostgreSQL. - Must be able to independently configure FIS Payment Hub to deliver client/prospect reports for PoC activities. - Must have detailed knowledge of the SWIFT Network, communication channels, message types, and working knowledge of SWIFT operations. - Works well in an independent, as well as team environment. - Demonstrated ability to interact with and provide appropriate communications to senior management. - Have worked with FIS Payment Hub (Version 7) and later. - Be based anywhere in the United States of America/Canada. Requirements - Familiar with competitors and their products. - Have a strong working familiarity with FIS and its various business units utilizing knowledge to expedite enhancement estimation activities. Benefits - Opportunities to innovate in fintech. - Tools for personal and professional growth. - Inclusive and diverse work environment. - Resources to invest in your community. - Competitive salary and benefits.

Role Description This is an advanced professional role with broad understanding of area of specialization in order to show off FIS Payment Hub (formally Trax) and all its strengths to prospective clients. You will need to be able to resolve complex issues requiring in-depth knowledge and skills around the product as well as Payment Processing systems and related payment messaging. You will need to exercise judgment in decision making, determines approach, methods and procedures to use on new assignments. You will need to utilize advanced knowledge of all products within a specific business unit and their relationship to other business unit solutions to assist sales team in addressing unique client/prospect requirements. May coordinate and guide the work of others. Typically requires a minimum of five years business experience with specific solutions, products and marketplace. - Develops appropriate product solutions to meet client/prospect business requirements, mainly as Proof Of Concept solutions. - Present and demonstrate the FIS SWIFT Services solution, either standalone or in conjunction with other FIS Solution offerings. - Drives solutioning process on behalf of sales executives to obtain client/prospect requirements. - Complete RFPs (Request for Proposal) and RFIs (Request for Information) against tight deadlines. - Participates in business requirement review sessions with clients/prospects, documenting the requested scope and providing effort estimates. - Creation of proposal documents, outlining project scope and requirements. - Configures the presentation environment to the client’s requirements and delivers product presentations/demonstrations. - Participates in product release process and liaises with development to maintain presales presentation environments. - Train members of the presales team on new functionality. - Provides feedback on client/prospect requirements to FIS product managers on an ongoing basis. - Interacts with vendors and other organizations to implement integration with third-party vendor solutions. - Liaise with platform architects and technical teams to improve the presentation environment. Qualifications - Possesses in-depth knowledge of FIS Payment Hub for all modules of the application and must have implemented the solution. - Must have at least 5 years of professional services experience implementing FIS Payment Hub. - Understand the FIS Payment Hub database and table structure and be able to query it using MS SQL and/or PostgreSQL. - Must be able to independently configure FIS Payment Hub to deliver client/prospect reports for PoC activities. - Must have detailed knowledge of the SWIFT Network, communication channels, message types, and working knowledge of SWIFT operations. - Works well in an independent, as well as team environment. - Demonstrated ability to interact with and provide appropriate communications to senior management. - Have worked with FIS Payment Hub (Version 7) and later. - Be based anywhere in the United States of America/Canada. Requirements - Familiar with competitors and their products. - Have a strong working familiarity with FIS and its various business units utilizing knowledge to expedite enhancement estimation activities. Benefits - Opportunities to innovate in fintech. - Tools for personal and professional growth. - Inclusive and diverse work environment. - Resources to invest in your community. - Competitive salary and benefits.

• Define, plan, and execute mixed-method research to shape product strategies across banking and fintech products • Partner closely with product, design, engineering, and other teams from ideation to product launch • Lead design workshops, sprints, and collaborative planning processes • Analyze and communicate data through storytelling