The Data Platform company for the AI era.
Director, Customer Marketing
Location
United States
Posted
12 days ago
Salary
0
Seniority
Lead
Job Description
Director, Customer Marketing
VAST Data
• Define and execute the global strategy for how VAST engages customers as advocates, storytellers, and strategic partners • Build a scalable program that brings forward the most important customer voices in AI today • Partner closely with executive leadership, product, sales, and communications to ensure customer stories are deployed with precision • Implement and scale a customer advocacy platform to drive measurable impact across pipeline, deal acceleration, and customer-led growth initiatives • Drive creation of high-impact customer content: case studies, videos, keynote appearances, blogs, and social • Lead customer participation across flagship events and curate customers for keynote and breakout speaking roles • Equip sales teams with the right customer proof points to accelerate deals • Define success metrics tied to pipeline influence, deal acceleration, and brand impact
Job Requirements
- 12+ years of experience in customer marketing, advocacy, or related roles in enterprise technology
- Proven track record building and scaling customer marketing programs in high-growth environments
- Strong executive presence and ability to engage credibly with CIOs, CTOs, and AI/engineering leaders
- Exceptional storytelling instincts with the ability to translate complex technology into clear, compelling narratives
- Experience working closely with PR, analyst relations, and executive teams
- Deep understanding of enterprise infrastructure, data platforms, or AI ecosystems is strongly preferred
- Builder mindset with the ability to operate both strategically and hands-on
Benefits
- Direct exposure to executive leadership and strategic initiatives
- Opportunity to build a category-defining customer marketing function from the ground up
- A platform to elevate some of the most important customer voices in technology today
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