• The Director, Federal Government Affairs, will serve as Abridge’s primary on-the-ground federal affairs lead in Washington, DC. • Develop clear policy positions, advocacy strategies, and response plans for priority federal proposals. • Manage and coordinate external lobbyists and policy consultants to advance legislative and regulatory objectives. Ensure compliance with lobbying disclosure requirements.. • Build and maintain relationships with Congressional offices, Federal agencies, and senior agency staff. • Monitor, analyze, and brief leadership on relevant Federal legislation, regulatory activity, and emerging trends in healthcare and AI policy. • Identify, build, and participate in coalitions with aligned companies, associations, providers, and advocacy organizations. • Prepare leadership for DC engagements, including background memos and stakeholder maps. • Partner with internal stakeholders to ensure policy strategy aligns with product roadmap, regulatory posture, and go-to-market priorities.

• Define and evolve Juniper Square’s creative vision, driving the execution of our brand transformation across web, campaigns, sales enablement, events, video, and executive communications. • Ensure a consistent brand expression that builds trust and credibility in the high-stakes Private Equity and Investment markets. • Partner with the Head of Corporate Marketing to align creative priorities with company goals, serving as a strategic advisor on how brand drives business efficiency. • Transform the operating model for brand creative, moving the team from reactive execution to a proactive, scalable studio model. You will audit and restructure intake, prioritization, resourcing, and workflows (using tools like Figma and Asana). • Improve speed and predictability of delivery by introducing structure, visibility, and repeatable processes. You will effectively manage the traffic of a high-volume team without sacrificing quality. • Maintain templates and enablement systems (Brand Hubs, Asset Libraries) that allow cross-functional teams to self-serve, ensuring the creative team focuses on high-leverage strategic work. • Build and lead a high-performing team of designers and creators. You will actively mentor the team, raising the bar on design thinking and execution. • Own agency and vendor relationships for high-leverage initiatives (including video and experiential), establishing clear guardrails, managing budgets, and leading reviews to ensure quality and consistency. • Create a culture of craft, curiosity, and accountability, including the thoughtful integration of emerging tools (including AI) to create operating leverage. • Partner with Product, Sales, Customer, and executive stakeholders to understand priorities and deliver creative that supports the full funnel (awareness through retention). • Navigate a matrixed environment to translate complex product and market concepts into simple, compelling narratives that resonate with modern GPs and institutional decision-makers. • Improve high-impact moments that shape perception and conversion, including core website pages, pitch and sales materials, and customer storytelling.

Role Description As CaptivateIQ scales its products, personas, and go-to-market motions, we are looking for a leader to define and execute an enablement strategy that drives consistent, effective go-to-market execution across our revenue organization. This role will partner closely with GTM teams, product, product marketing, and operations to translate product, messaging, and competitive positioning into a cohesive, scalable enablement operating model. While this is a Director-level role in scope and impact, requiring strong strategic thinking, cross-functional influence, and full ownership of enablement strategy and roadmap, note that it is a high-powered individual contributor role: success comes from hands-on ownership, system-building, and execution. By owning onboarding, launch readiness, continuous learning, and measurement, this role ensures our GTM teams have the knowledge, tools, and frameworks they need to succeed - accelerating ramp, driving adoption, and improving execution quality and revenue outcomes across motions. Job Location - Hybrid (in-office 3 days per week) - Austin, TX - Menlo Park, CA - Remote - Raleigh, NC - Nashville, TN - Toronto, Canada Responsibilities - Strategy & Ownership: Serve as the central owner accountable for adoption, consistency, and effectiveness of GTM execution. - Field Alignment: Coordinate across sales and CSM leadership teams to set and own the end-to-end GTM enablement strategy, calendar, and measurement. - Monitoring Impact: Define and measure success metrics tied to ramp time, productivity, pipeline impact, win rate, and messaging adoption. - Product Marketing Partnership: Build monthly and quarterly plans aligned to the narrative and product roadmap, focusing on positioning and competitive differentiation. - Onboarding & Readiness: Lead cross-functional launch readiness for major updates and design onboarding programs that reduce ramp time across roles. - Continuous Enablement: Assess program effectiveness through data and tools like Gong, delivering "booster shots" to address immediate opportunities. - Field Engagement: Serve as a rallying cry for the sales team, bringing creativity to sessions that field teams can’t wait to attend. Qualifications - B2B SaaS Enablement Expertise: 10+ years of experience building and scaling go-to-market enablement within high-growth enterprise B2B SaaS organizations, with a proven track record of driving measurable behavior change in the field. - Prior Field Experience: Background as a successful seller or customer-facing value driver (e.g., AE, SE, or CSM) who has successfully carried a quota or owned customer outcomes. - Strategic Activation: Proven ability to translate product strategy, messaging, and competitive positioning into high-impact, measurable enablement outcomes tied to productivity and adoption. - Cross-functional Influence: Strong cross-functional leadership skills with the ability to align and drive execution across Product, Product Marketing, Sales, Customer Success, and Revenue Operations. - Complex Program Management: Demonstrated experience managing multi-functional enablement priorities, calendars, and stakeholders in fast-moving environments. - Exceptional Storytelling: High-level coaching and presentation skills, with the ability to engage, influence, and motivate GTM teams at scale. - Data & AI Driven: Outcomes-obsessed owner who uses qualitative and quantitative signals to monitor effectiveness; excitement for leveraging AI-powered tools to enhance strategy and reinforcement. Benefits - Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents. - Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge. - Annual Stipends: Dedicated funds for your professional development and caretaking needs. - Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does. - Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future. - Premium Tools: The latest Apple hardware to empower you to do your best work. - Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

• Identify and develop qualified prospects for SBA loan products through centers of influence • Work directly with applicants to assess SBA eligibility and Fifth Third credit qualifications • Ensure adherence to the SBA SOP and Fifth Third credit policy while keeping the customer at the center • Work with product partners to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect • Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks • Utilize the organization’s value proposition to articulate the advantages of obtaining financing through a tech-enabled lender • Effectively retain and grow long-term profitable client relationships • Plan and conduct relationship-strategy and relationship-review meetings with product partners • Conduct thorough effective pre-call planning, One Bank consultative sales approach, and prompt post-call follow-up • Partner with internal stakeholders on credit requests, and adhere to established portfolio management guidelines • Monitor customer financial performance, condition, and industry trends