Abridge

• Own and lead the clinician onboarding and end user training programs across all implementations. • Run the monthly training update cadence aligned to Abridge's product release cycle, ensuring content updates are complete by each GA date. • Develop and refine the onboarding strategy tailored to clinician roles and points in the customer journey. • Triage and respond to incoming training requests from the broader team , ensuring PX has the assets they need when they need them • Partner with the Partner Experience team to design scalable, high-touch resourcing models that meet partner needs, reduce effort on our partners, and improve clinician ramp up times. • Coordinate across Clinical Success, Product, PMM, and Implementation to ensure nothing falls through the cracks on a release • Design and maintain a comprehensive curriculum for clinician training, across all formats (i.e. live, virtual, and self-serve) • Ensure content is up-to-date, clinically relevant, and aligned with evolving product functionality and customer workflows. • Collaborate cross-functionally with teams like Product, Product Marketing, and Customer Operations to maintain content accuracy and alignment. • Own and administer the LMS - including SOP documentation, learning path configuration, partner specific pages, and engagement reporting. • Create partner-specific LMS pages with appropriate branding, learning pathways by care setting, and product configuration • Build materials and tooling that scale — reducing burden on partner-facing teams over time • Partner with Implementation teams on LMS onboarding updates and ensure the right Engineering support for SSO configuration and provisioning at scale • Track training effectiveness through feedback loops, engagement metrics, and adoption outcomes; report to PX leadership regularly • Iterate on the training model as Abridge scales, raising the bar on clinician satisfaction and long-term retention.

Role Description As the Clinical Success Director/Manager - Nursing, you will be at the forefront of defining, launching, and growing our generative AI platform for nurses. Your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring to life products that bridge the gap between clinical conversations and actionable data. What You’ll Do - Evaluate new product offerings and provide subject matter expertise to our product teams. - Build and maintain relationships across customers, including onboarding users, listening to customer feedback, optimizing nursing workflows, and identifying opportunities for improved engagement and success. - Design and recruit a council of trusted nurse advisors to guide product strategy and roadmap. - Develop a use case-specific end-user survey and a set of success metrics to help communicate impact and value. - Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, training, and more. Qualifications - 5+ years of experience as an RN, preferably in the inpatient setting. - Experience with electronic record systems (Epic is a definite plus). - Passion for deeply understanding nursing workflows and improving inefficiencies. - Proven track record of leading successful initiatives from conception through launch. - Ability to build relationships with different layers of an organization, from front-line staff to executives. - Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements. - Experience working with cross-functional teams in a fast-paced, startup environment. - This role requires 30% travel. - To be hired you must be based in the Pacific time zone. Benefits - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax-free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full-time employees. - ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying Safe - Protect Yourself from Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. Please exercise caution and cease communications if something feels suspicious about your interactions.

• Delight our Abridge users (and co-workers!) every day by providing timely support in troubleshooting problems and answering questions. • Provide user feedback to our product and operational teams to identify pain points and advocate for the user experience • Navigate our CRM tool to communicate with users, appropriately track contacts and resolutions for data analysis • Dig deep and be curious about solving complex issues!

About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role As an Implementation Director - Nursing at Abridge, you will play a critical role in ensuring the successful deployment and implementation of the Abridge Nursing product with our customers. You will be the primary point of contact for our valued partners and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with internal and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our users. Ideally, you thrive in a startup environment, specifically with a culture that’s built on seeing obstacles as opportunities, having a bias toward execution, being a little nerdy and perpetually curious, and helping teammates succeed. What You'll Do - Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments. Be the person who instills confidence + trust in our partners and team, drives on-time implementations with high NPS, and ensures our pilots convert to full enterprise partnerships. - Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams. - Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization. - Identify and manage project risks and issues, and develop contingency plans as needed. - Set the standard for what incredible communication looks like. Communicate project progress and issues to internal and external stakeholders in a timely and transparent manner. - Develop and execute against comprehensive testing plans with our most strategic partners, including tracking all issues, triaging, and driving towards daily testing goals. - Collaborate with support and operational management to identify and implement areas for process and tool improvements in a dynamic and growing environment. - Participate in the creation of repeatable processes that will scale with the growing number of concurrent implementations our team will need to support. What You'll Bring - Have a track record of driving successful healthcare technology implementation projects from initiation to completion. - Excel at communication and can synthesize information in a concise way. - Are extremely organized and detail oriented. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality. - Can work with speed and are results driven. You seek continuous process improvement, driven by efficiency. Your role will involve rapid decision-making, quick execution, and maintaining an unwavering commitment to precision and quality in every aspect of implementation. - Build strong relationships with various stakeholders at our partner sites, to ensure a long lasting partnership. - Have the ability to smell smoke and escalate early, with proposed solutions. - Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action. - Have 3+ years of experience in project management, with a focus on software deployment and implementation at B2B companies. - Experience implementing electronic record systems and leading through build and testing phases. (Epic is a definite plus.) Bonus points if... - Familiarity with systems requiring strict adherence to privacy and security protocols. - Knowledge of tiered support organizations and escalation protocols. - Epic ClinDoc experience ***This position will require up to 40% travel*** ***This position must be based in the Central or Mountain Time Zone*** Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

• Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments. Be the person who instills confidence + trust in our partners and team, drives on-time implementations with high NPS, and ensures our pilots convert to full enterprise partnerships. • Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams. • Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization. • Identify and manage project risks and issues, and develop contingency plans as needed. • Set the standard for what incredible communication looks like. Communicate project progress and issues to internal and external stakeholders in a timely and transparent manner. • Develop and execute against comprehensive testing plans with our most strategic partners, including tracking all issues, triaging, and driving towards daily testing goals. • Collaborate with support and operational management to identify and implement areas for process and tool improvements in a dynamic and growing environment. • Participate in the creation of repeatable processes that will scale with the growing number of concurrent implementations our team will need to support.

• Evaluate new product offerings and provide subject matter expertise to our product teams. • Build and maintain relationships across customers, including onboarding users, listening to customer feedback, optimizing nursing workflows, and identifying opportunities for improved engagement and success. • Design and recruit a council of trusted nurse advisors to guide product strategy and roadmap. • Develop a use case-specific end-user survey and a set of success metrics to help communicate impact and value. • Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, training, and more.

Title: Recruiting Coordinator Location: San Francisco United States Job Description: Employment Type Full time Location Type Hybrid Department OperationsPeopleTalent Compensation - $110K – $120K • Offers Equity Compensation is market-based and reflects the cost of labor across different U.S. geographic locations. We've structured the base pay ranges into tiers for our geographic markets. The specific base pay is based on several factors, including market location, and may vary depending on job-related knowledge, skills, and experience. OverviewApplication About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Join Abridge as a Recruiting Coordinator and help shape the future of healthcare through AI innovation. You’ll play a key role in scaling our teams by ensuring every candidate has an exceptional experience from first interaction to final offer. As a critical partner to our People and Talent teams, you’ll coordinate interviews, streamline recruiting workflows, and maintain clear communication across candidates, interviewers, and hiring managers—often across multiple time zones. Your work will directly support our mission to make healthcare more efficient and compassionate through cutting-edge technology. This is more than a coordination role—it’s an opportunity to make a lasting impact on how we attract, engage, and hire world-class talent. If you’re passionate about people, process, and purpose, we’d love to meet you. This is a hybrid position, requiring three in-office days per week at our San Francisco office. What You’ll Do - Coordinate and schedule interviews across all stages of the hiring process with precision and efficiency. - Deliver an exceptional candidate experience through timely, thoughtful communication and proactive problem-solving. - Partner closely with the People, Talent, and Hiring teams to maintain smooth recruiting operations. - Support and continuously improve interview scheduling, tools, and workflows to ensure scalability as Abridge grows. Your First Year at Abridge Within 3 months, you’ll… - Build strong relationships with key hiring partners across teams. - Get hands-on with our recruiting systems (including our ATS Ashby) and learn existing workflows. - Establish smooth scheduling and communication practices that support a consistent, high-quality candidate experience. By 6 months, you’ll… - Identify and implement process improvements that reduce time-to-hire and streamline coordination. - Build trusted relationships with candidates and interviewers, ensuring positive experiences across the board. - Recommend enhancements to our tools and systems to optimize efficiency and data accuracy. At 12+ months, you’ll… - Own and refine coordination workflows to support high-volume recruiting across multiple time zones. - Leverage data and reporting to inform process improvements and recruitment decisions. - Lead cross-functional initiatives that enhance recruiting operations, promote diversity and inclusion, and improve the overall candidate journey. What You’ll Bring We’re seeking an individual who excels in fast-paced, mission-driven environments and takes pride in operational excellence. - Experience: Several years in recruiting coordination or talent operations within high-growth or tech-focused organizations. - Technical Skills: Proficiency in Applicant Tracking Systems (experience with Ashby a plus) and comfort with data management tools. - Organization: Exceptional attention to detail, time management, and multitasking abilities. - Communication: Clear, professional written and verbal communication skills that build trust with candidates and colleagues. - Collaboration: Ability to manage competing priorities and align multiple stakeholders with poise and efficiency. - Experience using and building AI tools to optimize workflows is required. Nice to Haves - Experience generating and interpreting recruiting analytics and reports. - Familiarity with remote or distributed work environments. - A passion for building equitable and inclusive hiring processes. Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Abridge is seeking an Enterprise Development Associate – Strategic Accounts to help generate new business with Strategic Accounts by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels. The Enterprise Development Associate – Strategic Accounts’s primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns. This role will develop relationships with prospects and act as the initial point of contact, and provide presentations to relevant stakeholders within the account. What You’ll Do - Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects. - Conduct initial qualification calls and meetings with potential customers to understand their needs and how our solution may benefit them. - Develop email campaigns, and use other social mediums, such as LinkedIn, to educate the value of our solution to prospects. - Research target leads and personas and create an analysis of the prospect before handing them off to Sales Directors. - Refine your sales skills, and quickly learn about our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions. - Maintain detailed and updated documentation and lead management activity using Salesforce and other tools. - Consistently achieve qualified opportunity quotas, lead conversion goals and key performance indicators (KPIs). Who You Are - You have a passion for the healthcare sector and understand the unique challenges it faces. - You are a self-starter, motivated to reach and exceed your goals. - You have great communication skills and can relate to individuals at all levels within an organization. - You're not afraid to take risks and think outside the box to come up with new strategies for reaching potential clients and engaging with potential clients. - You are a team player and can collaborate effectively with a diverse range of stakeholders. - You have a keen interest in technology, specifically Healthcare Technology and AI, and can quickly learn and articulate the benefits of new solutions What You’ll Bring - Bachelor's degree in communications, business, marketing or related degree field - 1-2 years of experience working in healthcare and/or health-tech - 3-5 years of experience in business development or full-cycle sales in a fast-paced start-up environment - Experience using Hubspot, Salesforce, Definitive Healthcare, and Google Workspace - Polished and engaging communication skills, both written and verbal - Strong problem solving skills with the ability to overcome objections and think on your feet - Strong planning and organizational skills, familiarity with data analysis - Flexible and adaptable with an ability to receive and learn from feedback - Strong grit to stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment - Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research - Collaborative and team-oriented mindset Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

• Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors. • Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap. • Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences. • Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value. • Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more.

Title: GTM Finance & Strategy Lead Location: San Francisco, CA, United States Employment Type Full time Location Type Hybrid Department OperationsFinanceFinance and Strategy Compensation - $125K – $145K • Offers Equity Compensation is market-based and reflects the cost of labor across different U.S. geographic locations. We've structured the base pay ranges into tiers for our geographic markets. The specific base pay is based on several factors, including market location, and may vary depending on job-related knowledge, skills, and experience. Job Description: About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most-their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role The Finance & Strategy team is an integral thought partner to Abridge's cross-functional leadership. The team brings a combination of financial rigor, strategic insight and creative thinking to help move our key metrics. As part of this team, the Go-To-Market Finance & Strategy function works specifically to shape the company's priorities and investments within our commercial organization to improve the durability of our long-term performance. What You'll Do You'll join a growing Finance & Strategy team, acting as a crucial link between Finance leaders and partners in the commercial organization. You will be expected to deeply understand our revenue engine & topline metrics, generate insights, and provide rigor to financial decisions. Specific responsibilities will include: - Owning Commercial Metrics: You will own the definition, tracking, and analysis of our commercial metrics, ensuring these KPIs are effectively laddering up to company-wide goals - Cross-Functional Partnership: Serve as a trusted partner to leaders in the commercial organization. You will be the connective tissue to facilitate alignment between our GTM engine and broader strategy - Insight Generation: Distill complex data into clear outputs for executives to drive decision-making, including pipeline analysis, revenue forecasting, and pricing - Strategic Partnership with Finance Leadership: Work on a number of strategic areas alongside the Finance Leaders, including board & investor presentations, market landscape mapping, and preparing executive reporting - Automation through AI: Help the finance team and broader organization leverage AI in every part of our jobs, from reporting, to insight generation, and cross-functional partnership What You'll Bring - Experience: 3-5 years of experience, with a background in investment banking, consulting, or investing - Analytical Rigor: A very strong base of financial and analytical skills, including significant experience in Excel - Grit: Willingness to roll up your sleeves to do things that don't scale, and help us proactively find solutions that do scale - Executive Communication: The ability to distill complex models and datasets into concise charts and bullet-point takeaways for executives - Detail-Orientation: You must be willing to 'own the numbers' and develop internal credibility as a source of truth for commercial reporting - Team-First Mindset: A principle of ours is to 'help others win.' Every member of this team works in service of the business and in service of our partners across the organization This is a hybrid role. Candidates must be within commutable distance of our San Francisco location and must be willing to be in the office Tuesday - Wednesday - Thursday. Why Work at Abridge? At Abridge, we're transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We're driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership-every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it's not just what we do-it's how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We're committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.