Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details About the role: We are hiring a Senior Manager, Programs to lead a strategic rare disease client program within Innomar Strategies, Cencora This role will be responsible for overseeing program operations, managing client relationships, leading teams, supporting financial performance, and driving continuous improvement. The ideal candidate is an experienced leader from the pharmaceutical, biotech, specialty services, or patient support program environment. You are comfortable managing complex programs, working directly with clients, leading people, and presenting to senior stakeholders. Experience supporting rare disease programs, reimbursement services, risk management programs, post-marketing studies, or patient assistance programs is highly desirable. This is a leadership role requiring strong business acumen, client management capability, operational discipline, and the ability to develop and motivate teams What You Will Do: As the Senior Manager, Programs, you will: - Lead and support strategic and tactical planning for a rare disease client program. - Provide leadership to Program Managers and team members to ensure program objectives are met. - Oversee operational planning, including budget, utilization, profitability, staffing, and performance tracking. - Support financial management, including profit and loss responsibility, invoicing, expenses, contracting, purchasing, and vendor oversight. - Prepare and review monthly billing reports for client invoicing. - Manage strategic client relationships and support account management activities. - Partner with senior leadership to enhance existing programs and support business growth. - Present operational and performance updates to executive leadership as required. - Identify opportunities for process optimization, quality improvement, and service enhancement. - Support forecasting, staffing, new business development, and client service planning. - Assist with proposal development, contracting, pricing, and client presentations. - Monitor industry trends and relevant legislative developments impacting pharmaceutical services. - Develop performance standards for Managers and measure progress against expectations. - Provide coaching, performance management, annual reviews, objective setting, and development planning for direct reports. - Collaborate with internal and external subject matter experts to support program success. - Ensure services are delivered accurately, completely, on time, and in alignment with quality expectations. - Identify risk areas and support proactive mitigation and continuous improvement plans. - Ensure all Adverse Events are reported to the appropriate units or departments. - Complete other related duties as required. What You Bring Required Qualifications - University degree in science, healthcare, or a related discipline, or an equivalent combination of experience and education. - At least 5 years of experience in the pharmaceutical or biotech industry. - At least 2 years of people management experience. - At least 1-2 years of client management experience. - Strong understanding of pharmaceutical services, specialty programs, or patient support operations. - Experience leading teams and managing program performance. - Strong business, financial, analytical, and operational management skills. Preferred Qualifications - Experience with rare disease programs or specialty pharmaceutical programs. - Knowledge of reimbursement, patient assistance programs, risk management programs, Health Canada requirements, post-marketing studies, or clinical research. - Experience with proposal writing, pricing, contracting, and client presentations. - Bilingual French/English skills are considered an asset. Skills for Success You will be successful in this role if you have: - Strong leadership and people management capability. - Excellent client relationship management skills. - Strong strategic thinking and decision-making ability. - Excellent written, verbal, and presentation skills. - Strong financial acumen, including budgeting, utilization, profitability, and expense oversight. - Analytical skills with the ability to interpret data, identify trends, and support business decisions. - Strong organizational skills and attention to detail. - Ability to manage competing priorities and consistently meet deadlines. - Excellent problem-solving skills and a continuous improvement mindset. - Ability to collaborate effectively across functions and with external partners. - Strong knowledge of the pharmaceutical and biotechnology business environment. - Proficiency with Microsoft Word, Excel, PowerPoint, and other Microsoft Office applications. Language Requirement The successful candidate may have daily contact with unilingual English-speaking customers, patients, or cross-functional colleagues. Strong English communication skills are required. French/English bilingualism is an asset. Why Apply? This is an exciting opportunity to lead a meaningful rare disease client program and contribute to services that support patients, healthcare professionals, and pharmaceutical partners. You will play a key role in program strategy, operational performance, client satisfaction, team development, and business growth. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Salary Range* $89,000 CAD - 137,060 CAD This posting is intended to fill an existing vacancy for our Senior Manager, Programs role. Affiliated Companies: Affiliated Companies: Innomar Strategies

Location Designation: Fully Remote Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview: As a VB Claims Manager, you will be assigned a caseload of VB claims that will consist of all VB products including Hospital Indemnity (HI), Accident (AI) & Critical Illness (CI). Primary duties will include conducting thorough investigations to determine eligibility, liability and financial accuracy of all claims received. A key component of this role will also include a focus on providing a service excellence experience that is second to none. What You'll Do: • Accountable for managing a caseload of claims that will include all VB products as well as Wellness offerings where appropriate. New claim submissions may be received telephonically, via paper form or digitally. Proactive claims processing may also occur based on customer agreements.• Determine eligibility of benefits by reviewing contractual language alongside medical information leading to accurate and timely claims decisions. These decisions should have a focus on overall quality outcomes that deliver a best-in-class experience marked by our service excellence approach• Perform multi-policy checks where appropriate to determine if New York Life claimants with active disability and/or Life claims may be eligible for additional VB benefits as a result of their condition(s) in support of GBS service integration initiatives.• Effectively communicate with claimants, employers, and various medical professionals both verbally and in writing to gather information necessary to aide in the claims process.• Respond to all telephonic and email inquiries within established customer service protocols while also adhering to standard timeframes. Should also ensure execution on all customer performance guarantees as defined.• Must document clear and concise claims notes based on all documentation received/reviewed as well as conversations with the customer, provider, or claimant to support rationale for determinations.• Work collaboratively across both the VB claims team as well as the broader GBS claims organization to ensure a cohesive business unit driving to deliver customer value.• Daily adherence to New York Life & corporate compliance policies, procedures & best practices.• Focus on ongoing development via training associated with the role & business objectives while remaining current on any compliance-driven training curriculum.• Given the newness of the VB product suite, Claims Managers may be asked to aide in validating accuracy and appropriateness of technology builds within the claims system. This is critical to ensure that the team is enabled to be successful while maximizing technology to increase efficiency.• Role may also require periodic Business Acceptance Testing (BAT) support as system enhancements are delivered. What You'll Bring: • High School diploma or GED required. BA/BS degree or equivalent work experience strongly preferred.• 2+ years of Group Benefits experience is strongly preferred.• Experience administering any GBS claims product (e.g., STD, LTD, FML/PFML, Life/AD&D) preferred.• Proficiency with MS office applications is required (Work, Outlook, Excel).• Must be technically savvy with the ability to toggle between multiple applications and/or computer monitors simultaneously.• Strong critical thinking, analytical and investigative skills with the ability to gather information, analyze facts & draw conclusions. This paired with strong verbal & written communication skills is needed to develop comprehensive claims records.• Ability to work with a bias for action and have a strong focus on service excellence.• Effective interpersonal, written and verbal communication skills including the ability to explain complex claim scenarios. A key capability includes the ability to translate complex situations into easily understandable language for customers and claimants. Pay Transparency Salary range: $45,000-$70,000 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 94044 #GBS

• Responsible for the effectiveness of the field organization in the region to achieve the defined KPIs for the Vivaris and Berentzen domestic brands • Direct management of a team of approximately 8 Area Sales Managers • Responsible for establishing the field team’s processes and structures in cooperation with the National Field Manager • Deployment of resources at POS based on potential to meet field-specific KPIs • Coaching and development of the entire team • Support the National Field Manager in managing the overall sales force • Manage smaller key accounts and multi-site operators (MBU) • Interdisciplinary collaboration with other sales areas and across the company • Own competitive monitoring and sales and potential development within the sales territory • Participation in trade fairs as needed

• Lead preconstruction efforts for new data center developments, expansions, and retrofits. • Manage the creation of project budgets, cost models, rough-order-of-magnitude (ROM) estimates, and detailed take-offs. • Develop and maintain project schedules, milestone plans, and procurement timelines. • Conduct constructability reviews, value engineering analyses, and risk assessments. • Collaborate with architects, engineers, and internal teams to refine scopes, align on design intent, and resolve technical questions. • Lead design review meetings, ensuring accuracy, feasibility, and cost alignment. • Identify and prequalify contractors, consultants, and vendors for upcoming projects. • Coordinate bid processes, including issuing RFPs, analyzing proposals, and supporting contract award recommendations. • Own preconstruction cost planning, tracking, benchmarking, and estimating accuracy. • Prepare clear, executive-ready reports, summaries, and recommendations for leadership.