Why SailPoint?    Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.     SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.    What You’ll Do:  Solution Architects at SailPoint embark on their journey by undergoing comprehensive product training. This initial phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutions. Within a month or two, they begin serving as the technical leads on customer projects where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Solution Architects will have established themselves as both technical and consultative experts within the SailPoint Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, and to less experienced team members.     Responsibilities:  - Gathering customers' business use cases and documenting product-based requirements with recommended solution designs  - Educating customers and partners on high-level product architecture, functional design, and best practices  - Assisting in the scoping, analysis, and documentation of implementation projects  - Developing and delivering technical training designed to enable/educate SailPoint implementation partners  - Helping implementation team members design creative solutions to complex problems.   - Assisting with the actual technical delivery of the solution via written code or complex configuration  - Use your development background to write custom work or review others code.    Requirements:  - 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation experience  - Experience in software development, implementation, and configuration  - Excellent communications skills and extensive experience working directly with clients and partners  - Experience with the following tech-stack  - NodeJS, JavaScript, Typescript, Angular, React.js    Preferred:  - Experience with at least one of the following  - XML, SPML/SOAP, web and application servers  - Windows and Unix (Linux, Sun, HP, AIX) platforms  - Relational databases (Oracle, Sybase, MSSQL, MySQL)  - Directories (LDAP, AD)  - Java, BeanShell, JavaScript Node.js  - Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow)  - Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP)  - Front-end language experience (HTML, CSS, Angular, React, Vue.js)  - Familiarity with SailPoint identity governance products or vendors such as Microsoft, Sun, Oracle, IBM, or Novell a plus  - Familiarity with AI and machine learning concepts a plus  - Experience with project management duties (project planning, resource management, scope, schedule and status, documentation)  - Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans)  - Security software or IT audit experience    Education:  - Computer Science degree, Engineering degree, or equivalent experience  - J2EE certification and/or CISSP certification is a plus  - SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire    Travel:  - This position may require up to 15% travel  SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Role Description The Forward Deployed Architect (FDA) is a trusted transformation architect who combines enterprise-grade technical design with consulting-grade business acumen to shape how strategic customers adopt Atlassian as their operating system for work. This is not a traditional Solutions Engineer role, nor a hands-on-keyboard engineering role. The FDA is the architect in the room — the person who turns a CIO's ambiguous “modernize how we work” into a credible, phased, AI-native architecture and the business transformation plan that makes it stick across HR, Finance, Marketing, PMO, Operations, and Engineering. You will be embedded with 1–3 strategic accounts at a time, typically for 3–9 months each, owning both the technical truth and the business transformation narrative end-to-end. What You'll Do - Business Transformation & Expansion - Design the customer's System of Work across functions using Jira, Confluence, Rovo, and the broader Atlassian platform. - Lead process and workflow transformation from current state to future state, including operating model design, Center of Excellence structures, RACI, governance, and platform team design. - Expand Atlassian beyond the development buyer into HR, Finance, Marketing, PMO, Operations, and other business teams through cross-functional workflow design. - Drive AI adoption for knowledge workers through practical, workflow-based use cases embedded into daily work. - Support adoption through change management, enablement, and success metrics. - Own and evolve the System of Work blueprint based on outcomes, feedback, and usage data. - Architecture & Technical Design - Own the target-state architecture for strategic enterprise customers across the Atlassian System of Work — Plans, Goals, Work, Knowledge, Code, and AI (Rovo, Teamwork Graph, Atlassian Intelligence). - Design across the full stack: multi-tenant SaaS, identity & SSO (SAML/OIDC/SCIM), data residency, integration patterns (REST/GraphQL/event-driven), Forge & Connect app strategy, Marketplace ecosystem, and migration paths (Server/DC → Cloud, Cloud-to-Cloud). - Co-design AI-native workflows — Rovo agents, knowledge grounding, Teamwork Graph enrichment, AI governance, and human-in-the-loop patterns. - Ship durable artifacts — reference architectures, ADRs, Forge prototypes, Terraform/IaC modules, Compass scorecards, automation rule libraries — that survive past the engagement. - Orchestration & Influence - Lead executive discovery with CIOs, CTOs, VPs of Engineering, and Heads of Platform — translating business outcomes into capability roadmaps and phased delivery plans. - Orchestrate execution across SE, SA, TAS/FDE, Professional Services, Partners, and customer stakeholders. - Close the loop with Product — capture patterns from the field and convert them into prioritized, well-articulated product and platform requirements. - Mentor and uplevel Senior Solution Engineers, Solution Architects, and Partner Architects. - Represent Atlassian externally through conference talks, reference architecture publications, and Developer Community contributions. Qualifications - 8–12+ years in customer-facing technical, advisory, consulting, or transformation roles. - A track record of owning and delivering end-to-end transformations at Fortune 1000, large regulated, or public sector customers — not only scoping them. - Executive presence and exceptional written communication; able to produce a memo, ADR, or design doc that stands up to executive review. - Strong workflow and systems thinking, including the ability to map complex processes and design scalable ways of working across business functions. - Comfort with enterprise architecture concepts: cloud-native design, integration patterns, identity, security, and data. - Ability to prototype, debug, and read code in at least one of: Java/Kotlin, TypeScript/Node, Python. - Cross-functional credibility with IT, PMO, HR, Finance, and senior business stakeholders. - Willingness to travel 25–50% and operate across customer time zones. Requirements - Deep cloud-native architecture experience on AWS or equivalent hyperscaler, including multi-region, multi-tenant SaaS, identity, security, and data. - Prior experience at a SaaS vendor's Forward Deployed, Customer Engineering, or Professional Services team. - Or senior architect / Principal Consultant experience at a major SI or Atlassian Solution Partner with a track record of leading platform transformations. - Management or technology consulting background, including Big 4, boutique, or internal strategy. - Domain depth in one or more of: DevOps / Platform Engineering, ITSM/ESM, Agile-at-Scale, FSI, Public Sector, Healthcare. - Experience designing on Forge, the Atlassian Marketplace ecosystem, or large Atlassian Cloud migrations. - AI/LLM architecture experience including RAG, knowledge graphs, agent design, and AI governance. - Relevant certifications such as ACP, AWS Solutions Architect Professional, TOGAF, or CISSP. - Public artifacts including conference talks, open source contributions, published reference architectures, or blogs. Benefits - Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. - Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

Role Description Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities - Business Transformation & Expansion - Design the customer's System of Work across functions using Jira, Confluence, Rovo, and the broader Atlassian platform. - Lead process and workflow transformation from current state to future state, including operating model design, Center of Excellence structures, RACI, governance, and platform team design. - Expand Atlassian beyond the development buyer into HR, Finance, Marketing, PMO, Operations, and other business teams through cross-functional workflow design. - Drive AI adoption for knowledge workers through practical, workflow-based use cases embedded into daily work. - Support adoption through change management, enablement, and success metrics. - Own and evolve the System of Work blueprint based on outcomes, feedback, and usage data. - Architecture & Technical Design - Own the target-state architecture for strategic enterprise customers across the Atlassian System of Work — Plans, Goals, Work, Knowledge, Code, and AI (Rovo, Teamwork Graph, Atlassian Intelligence). - Design across the full stack: multi-tenant SaaS, identity & SSO (SAML/OIDC/SCIM), data residency, integration patterns (REST/GraphQL/event-driven), Forge & Connect app strategy, Marketplace ecosystem, and migration paths (Server/DC → Cloud, Cloud-to-Cloud). - Co-design AI-native workflows — Rovo agents, knowledge grounding, Teamwork Graph enrichment, AI governance, and human-in-the-loop patterns. - Ship durable artifacts — reference architectures, ADRs, Forge prototypes, Terraform/IaC modules, Compass scorecards, automation rule libraries — that survive past the engagement. - Orchestration & Influence - Lead executive discovery with CIOs, CTOs, VPs of Engineering, and Heads of Platform — translating business outcomes into capability roadmaps and phased delivery plans. - Orchestrate execution across SE, SA, TAS/FDE, Professional Services, Partners, and customer stakeholders. - Close the loop with Product — capture patterns from the field and convert them into prioritized, well-articulated product and platform requirements. - Mentor and uplevel Senior Solutions Engineers, Professional Services Architects, and Partner architects. - Represent Atlassian externally through conference talks, reference architecture publications, and Developer Community contributions. Qualifications - Compensation: At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. - Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. - In the United States, we have three geographic pay zones for this role: - Zone A: $197,100 - $257,325 - Zone B: $177,300 - $231,475 - Zone C: $163,800 - $213,850 - This role may also be eligible for benefits, bonuses, commissions, and equity. Benefits - Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. - Our offerings include health and wellbeing resources, paid volunteer days, and so much more. Company Description At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

• Solutions Engineers are part problem solvers and part architect. • They operate in close partnership with our sales, solutions strategy, and product teams to translate client business goals into a scalable technical vision. • They focus on creating value for businesses by uncovering root cause pain points and technical blockers to design scalable data and mar-tech solutions that solve measurable ROI.