• Own our overall technical architecture for Revenue acceleration, aligned with our overall GTM strategy • Continuously innovate to improve the use of our tech stack, acting swiftly on feedback. Adopt best-in-class practices and be connected to the latest thinking through external RevOps and sales networks • Execute on flawless change management for new implementations while driving a culture of experimentation • Maintain the integrity and ongoing development of our CRM platform (Salesforce), along with its associated tools. • Assess the current technology stack, pinpointing chances to optimize and integrate systems for better data accuracy, reporting, and automation. • Lead knowledge transfer of tools and tech to ensure sales teams are maximising usage, efficiency and productivity. • Collaborate with IT and data teams to guarantee seamless integration, data governance, and security. • Design, Develop, Document and implement key sales end-to-end processes and owners • Design and launch processes, workflows, and automation that drive internal efficiencies and up-level the effectiveness of our teams to deliver greater value to our customers • Establish policy documentation for all sales ops topics including lead management, opportunity management, splits, account allocation, segmentation, etc • Define and enforce policies and procedures to ensure compliance, data integrity, and consistency. • Work closely with sales leaders and RevOps leaders on major change projects to ensure processes, documentation and tools are part of the change strategy • Manage and mentor a team of process analysts, sales technology experts, Salesforce administrators/engineers (ICs and Team Leads) • Provide guidance, coaching, and professional development opportunities to enhance team members' skills and performance. • Foster a collaborative and inclusive team culture, promoting knowledge sharing, cross-functional collaboration, and continuous learning. • Set clear performance expectations, monitor progress, and provide regular feedback and recognition. • Collaborate with other Revops leaders to deliver projects as one team, advocate for the requirements of other Revops teams in new projects and communicate early and widely

• Drive stage-by-stage conversion improvement • Identify stalled deals and implement recovery actions • Partner with sellers and managers to advance priority deals • Enforce deal inspection frameworks • Implement weekly deal, pipeline, and forecast reviews • Standardize stages, exit criteria, and rigor • Embed accountability across business units • Own forecasting cadence (weekly, monthly, quarterly) • Improve commit accuracy and predictability • Diagnose gaps early and drive course correction • Create transparency on risk, slippage, and upside • Translate data into actionable guidance • Focus on leading indicators: velocity, conversion, aging, win/loss • Define pipeline quality standards • Ensure 3+ quarters of forward coverage • Lead pipeline inspections • Identify and activate responses to structural gaps • Drive consistency across business units • Support integration of acquired teams • Enable cross-sell execution

• Lead and coordinate strategic initiatives aligned with business plan (e.g. Growth levers, ICP operationalization) • Define, maintain, and analyze commercial metrics across lifecycle stages; ensure single source of truth for leadership insights and derive action plans • Partner with VP RevOps, CFO and Business Leaders to define and operationalize annual revenue model, ensuring target alignment • Plan and execute AI initiatives aligned to Company and GTM strategy across RevOps Pillars, coordinating with internal / external resources • Represent RevOps in CRO forums, ensuring clear communication of priorities, KPIs, and progress to support and unblock org • Ensure cross-pillar coordination across Technology, Process, Execution, and Strategy through OKRs and leadership cadence

• Own our overall technical architecture for Revenue acceleration, aligned with our overall GTM strategy • Continuously innovate to improve the use of our tech stack, acting swiftly on feedback. Adopt best-in-class practices and be connected to the latest thinking through external RevOps and sales networks • Execute on flawless change management for new implementations while driving a culture of experimentation • Maintain the integrity and ongoing development of our CRM platform (Salesforce), along with its associated tools. • Assess the current technology stack, pinpointing chances to optimize and integrate systems for better data accuracy, reporting, and automation. • Lead knowledge transfer of tools and tech to ensure sales teams are maximising usage, efficiency and productivity. • Collaborate with IT and data teams to guarantee seamless integration, data governance, and security. • Design, Develop, Document and implement key sales end-to-end processes and owners • Design and launch processes, workflows, and automation that drive internal efficiencies and up-level the effectiveness of our teams to deliver greater value to our customers • Establish policy documentation for all sales ops topics including lead management, opportunity management, splits, account allocation, segmentation, etc • Define and enforce policies and procedures to ensure compliance, data integrity, and consistency. • Work closely with sales leaders and RevOps leaders on major change projects to ensure processes, documentation and tools are part of the change strategy • Manage and mentor a team of process analysts, sales technology experts, Salesforce administrators/engineers (ICs and Team Leads) • Provide guidance, coaching, and professional development opportunities to enhance team members' skills and performance. • Foster a collaborative and inclusive team culture, promoting knowledge sharing, cross-functional collaboration, and continuous learning. • Set clear performance expectations, monitor progress, and provide regular feedback and recognition. • Collaborate with other Revops leaders to deliver projects as one team, advocate for the requirements of other Revops teams in new projects and communicate early and widely