• Managing two medical device brands • Build and sustain relationships with key clients grounded in an understanding of their business goals • Demonstrate ability to provide confident counsel on client inquiries and establish fluency in the capabilities and offerings of Avalere Health • Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders • Effectively communicate the brand’s business objectives to the agency team both verbally and through written communications • Provide feedback on work in development across strategy, creative, technical and analytic project types as well as interpret client and medical/regulatory/legal feedback for the agency team • Manage Congress/Conference materials, email campaigns, social media, video, digital projects • Support finance and forecasting • Document all scope requests (detailed description of the client deliverable), author project briefs (with input from subject matter experts as needed), and write SOWs based on inputs provided by delivery team • Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly • Demonstrate an eye for opportunities, catching potential growth opportunities and partnering with account leadership to grow revenue within assigned accounts

• Ensure the successful execution of the assigned client’s omnichannel marketing plan • Provide support to Directors and Account Managers • Work with all internal company departments including production, sales, graphic design, data processing, digital, media, and accounting • Ensure all aspects of the projects conform to client specifications and are delivered on time and with quality • Develop and maintain strong relationships with clients by providing top client service • Implement, schedule, and monitor campaigns • Coordinate the creation of omnichannel direct marketing plans • Track completion of project milestones and deliverables • Review and approve mockups • Communicate updates/changes in client specifications • Prepare and participate in client meetings • Perform quality control on all aspects of each project • Work with all internal departments to ensure projects are completed on time and within budget.

• Proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services. • Making outbound calls and receiving inbound calls to retain business. • Increasing the level of penetration in existing customer base by selling company products. • Developing and maintaining a thorough knowledge of the company’s available services, lines of business, and pricing structures. • Performing contractual re-signs on existing customers to extend customer relationship and increase profitability. • Responding to all cancellation requests in alignment with the established escalation policy. • Utilizing Salesforce on a daily basis, scheduling and documenting all activities such as calls, meetings, and proposals. • Responsible for capturing customer emails, minimizing rate restrictions and customer credits. • Regularly meeting with Sales Manager to review weekly customer retention and relationship activities, progress versus goals, and status of key customer relationships.

• Build the UK partner portfolio from zero: target CRM and lifecycle agencies, e-commerce agencies, and selected systems integrators aligned with our Ideal Partner Profile • Run targeted outbound campaigns—first meetings, discovery calls, partnership pitches • Manage the full recruitment cycle from qualification to signed agreement • Onboard new partners through certification and Brevo Enterprise product training • Equip partners with sales collateral, battle cards, and demo environments to co-sell effectively • Build Joint Business Plans (JBPs) with top partners and run Quarterly Business Reviews (QBRs) • Drive partner-sourced and partner-influenced Enterprise pipeline against clear SQO targets • Partner tightly with UK Sales Leadership and AEs on deal registration, account mapping, and 3-way syncs • Maximise co-sell win rates with proactive account planning • Report on UK partner KPIs—active partners, SQOs, sourced revenue • Feed insights back into Brevo’s global partner program