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As a leader in environmental solutions, recycling & waste, we partner with customers to create a more sustainable world.
Account Manager
Location
United States
Posted
24 days ago
Salary
0
Seniority
Mid Level
Job Description
Account Manager
Republic Services
• Proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services. • Making outbound calls and receiving inbound calls to retain business. • Increasing the level of penetration in existing customer base by selling company products. • Developing and maintaining a thorough knowledge of the company’s available services, lines of business, and pricing structures. • Performing contractual re-signs on existing customers to extend customer relationship and increase profitability. • Responding to all cancellation requests in alignment with the established escalation policy. • Utilizing Salesforce on a daily basis, scheduling and documenting all activities such as calls, meetings, and proposals. • Responsible for capturing customer emails, minimizing rate restrictions and customer credits. • Regularly meeting with Sales Manager to review weekly customer retention and relationship activities, progress versus goals, and status of key customer relationships.
Job Requirements
- High school diploma or G.E.D. (Required)
- 0 - 2 years of customer service experience. (Required)
- Waste or transportation industry experience.
Benefits
- Comprehensive medical benefits coverage
- Dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO)
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