• Provide Training to new and current teammates in PANDAC, SurgiTrack and QSight. • Assist in implementations as needed for PANDAC and QSight (Can include nights and weekends) • Provide coverage for teammates vacations, leaves of absence, and vacancies in all services • Provide customers with feedback regarding the health of their programs. • Go to accounts that are at risk, provide an assessment of the program and onsite teammates. • Create action plans for at risk customer programs and implement changes. • Provide teammates with feedback regarding their performance and health of their programs. • Coordinate with Supply Chain Services Regional Managers and provide detailed feedback regarding teammates and programs. • Be available for travel within seven days. Travel 75%

Role Description The consultant or consulting firm will support the Quality of Implementation (QoI) team in reviewing Supply Chain Risk Assessments (SCRAs) and approving Endorsement Letters. - General Objective: Support the QoI team in reviewing SCRAs and approving Endorsement Letters. - Specific Objectives: - Review SCRAs globally based on Certificate Holder (CH) submitted data. - Review and issue Endorsement Letters and licenses for Risk Level A CHs. Activities include: - Endorsement Process: - Extract PowerBI reports of Risk Level A sites. - Review self-assessments. - Create and issue Endorsement Letters and license activation. - Track progress via Excel and email. - SCRAs: - Extract new site lists from the RA platform (RACP). - Review SCRAs, follow up, and clarify information via email. - Update certification scope changes in RACP. - License Extensions: - Issue extensions in RACP. Deliverables include: - PowerBI reports of Risk Level A sites. - Monthly logs of self-assessment reviews. - Endorsement letters and license activations. - Conduct Supply Chain Actors Quality Assurance Checks. - Conduct quality checks for traceability, premium, and royalty. - Identify non-compliant SCAs and follow up to ensure compliance. - Report the reviewed SCA documents and the number of inconsistencies or non-compliances. - Excel/email progress tracking. - RACP lists of new certification sites. - Email follow-ups and certification scope updates. - License extension records. Qualifications - Degree in Administration, Systems Engineering, Agronomy, Agriculture, Agroindustry, Environmental Engineering, or related fields. - Advanced English language skills. - Advanced Excel/database skills. - Strong communication and organizational skills. - Ability to work independently and adapt to various online systems. Requirements - Technical proposal (10%) - Methodology (15%) - Team composition and expertise (10%) - Previous experience (20%) - Financial proposal or budget (5%) - Availability (40%) Benefits - Opportunity to work with an international nonprofit organization. - Engagement in meaningful projects that support sustainable practices. Company Description The Rainforest Alliance (RA) is an international nonprofit organization working at the intersection of business, agriculture, and forests to make responsible business the new normal. We are building an alliance to protect forests, improve the livelihoods of farmers and forest communities, promote their human rights, and help them mitigate and adapt to the climate crisis. We envision a world where people and nature thrive in harmony. The Rainforest Alliance is creating a more sustainable world by using social and market forces to protect nature and improve the lives of farmers and forest communities.

• The Director of Supply Chain Operations will play a critical role in carrying out Imagine’s mission to scale tablet-based learning solutions that enable children to become literate and numerate. • They will lead the design and optimisation of our in-country supply chain architecture in the low-resource contexts in which Imagine works. • Ensure that devices don’t just arrive in-country — they reach learners, stay operational, and last as long as possible. • Deep collaboration and partnership with country logistics teams to architect and operationalise contextually relevant in-country supply chains. • Provide thought leadership and tools for inventory and stock management, route planning and last-mile distribution, forward logistics (deployment to schools), and reverse logistics (returns, redeployment, end-of-life).

• Ensure the availability of spare parts across the charging network • Support the uptime of high-power charging infrastructure • Contribute to efficient logistics processes • Supplier coordination and continuous operational improvement • Work with internal stakeholders, repair workshops, and external suppliers to manage spare parts • Monitor and review stock levels • Support annual inventory and stock counting activities • Organize returns of defective hardware and spare parts • Coordinate customs-related processes and documentation • Review defective parts with the repair workshop • Manage stock levels and demand planning • Create and maintain storage locations in SAP • Maintain and update master data within ERP systems • Handle Intrastat requests and related reporting activities • Order spare parts from third-party suppliers • Track and manage open orders and pending invoices • Coordinate meetings and communication with suppliers and service providers • Support and lead operational and cross-functional projects • Prepare reviews, analyses, and KPI-based evaluations to improve operational performance