• To provide structured exposure to People & Culture operations within a modern IT organization. • The intern will gain hands-on experience in HR processes, digital HR systems, and administrative coordination while supporting the P&C team in a remote working environment. • This role is designed as a learning-focused opportunity with continuous training, real-time exposure, and professional development in HR practices. • Hands-on experience in maintaining employee records and HR documentation using digital systems • Exposure to recruitment coordination including virtual scheduling, communication, and candidate tracking • Practical involvement in remote onboarding and induction processes • Experience in managing leave, attendance, and timesheet follow-ups through HR tools • Exposure to HR policy development and SOP documentation updates • Participation in day-to-day HR administrative and coordination activities • Basic exposure to Zoho Projects and HR system coordination tools • Understanding how HR functions operate within an IT industry environment

Role Description As a Surrogacy Match Expert for Gestational Carriers, you will be responsible for guiding, educating, and actively matching surrogates using our proprietary Matching Matters process. This involves successfully matching surrogates with the appropriate intended parents. Additionally, you will support the team in fostering strong relationships with surrogates and enhancing their experience as they embark on their surrogacy journey. In this role, you will collaborate with surrogates, the matching team, and operations teams to provide comprehensive education and support. Qualifications - Bachelor’s Degree - Minimum two years of experience in client or patient-facing roles providing service and communication. - Proficiency in computer and data entry skills. - Exceptional organizational skills with a keen attention to detail. - Passion for working with growing organizations, recognizing the impact of growth. - Effective written and verbal communication abilities. - The capacity to consider multiple factors simultaneously and carefully evaluate potential outcomes to demonstrate successful scenario navigation. - Experience in the medical, social work, mental health, infertility, or third-party reproduction fields is advantageous. - Natural charisma and trustworthiness. - The ability to be courageous and to inspire others to be courageous in the midst of difficult conversations. Requirements - Conduct matching consultations with gestational carriers (and their partner). - Identify high-quality matches that meet legal, clinical, and personal requirements for surrogates and intended parents. - Collaborate with the Surrogate Engagement Team, Match Experts, and other departments to support efficient, effective matching processes. - Present surrogate matches to other match experts and provide clear, detailed information during the selection process. - Build trusting relationships with surrogates by listening to their concerns, addressing their needs, and offering flexible support, including after-hours availability at times. - Maintain accurate CRM records and coordinate communication to ensure smooth and timely match progression. Benefits - Generous PTO - Remote-first culture, with participation in in-person Employee Events - Travel for Employee Events - Medical, dental, vision, short- and long-term disability, basic life, and voluntary life - 401(k) with matching contributions - FSAs - Continuing education allowance - The opportunity to make a difference and help build families

• Serve as the primary system owner for Workday. • Configure and maintain business processes, eligibility rules, condition logic, notifications, earnings and deduction configurations, and related workflows. • Translate complex business requirements from People, Payroll, Benefits, and Finance teams into scalable, secure Workday solutions. • Ensure system configurations align with compliance requirements, audit standards, and internal controls. • Lead testing cycles for compensation events, benefit plan changes, payroll configuration updates, and regulatory adjustments. • Serve as escalation support for complex system issues within assigned domains. • Own governance, monitoring, and optimization of all Workday integrations, including payroll vendors, benefits carriers, compensation tools, finance systems, and other people platforms. • Partner with vendors and cross-functional stakeholders to ensure reliable data flow, proactive issue detection, and timely resolution of integration failures. • Lead testing and validation of integration changes during Workday releases and vendor updates. • Identify opportunities to streamline workflows, reduce manual reconciliations, and improve system interoperability. • Design advanced custom reports, calculated fields, and dashboards supporting compensation planning, benefits administration, payroll validation, and compliance needs. • Conduct routine audits to ensure data accuracy, configuration consistency, and adherence to privacy and security standards. • Execute mass data updates and integrations using EIBs and other Workday tools. • Support security configuration and role-based access governance within financially sensitive domains. • Strengthen internal controls by documenting configuration decisions and maintaining audit-ready records. • Serve as a lead contributor during biannual Workday release cycles: evaluate feature impacts, recommend adoption strategies, and lead testing efforts within assigned modules. • Proactively identify automation opportunities, configuration enhancements, and process improvements that increase efficiency and reduce operational risk. • Partner with cross-functional leaders to assess system implications of policy, regulatory, or structural changes. • Develop and maintain detailed technical documentation for system configurations, integrations, and business processes. • Create clear implementation plans and stakeholder communications for major system changes. • Support enablement of People, Payroll, and Finance partners to ensure confident and effective system usage. • Act as a trusted advisor and escalation point for complex People Systems initiatives.

• Prepare and issue employment contracts, addendums, HR letters, and confirmation documents under the guidance of the Lead, Contracts & HR Administration. • Maintain clean and accurate digital employee records, ensuring all updates are reflected correctly in HRIS and aligned with payroll requirements. • Support the review of documentation for accuracy, completeness, and compliance with Moniepoint’s templates and standards. • Update and track contract status, approvals, and signatures to ensure timely processing for new hires, transfers, and internal changes. • Assist Talent Acquisition by preparing documentation for new joiners as part of the hiring process. • Work closely with Payroll Operations to ensure all contract-related changes, allowances, and deductions are captured correctly. • Support internal audits by organising digital files, preparing evidence, and ensuring records are accessible and up to date. • Contribute to the upkeep of template libraries, version control, and documentation logs. • Respond to basic HR administration queries, routing more complex issues to the appropriate team. • Provide general administrative support to People Operations, especially during onboarding waves and payroll cut-off periods. • Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities.