• Serve as the primary 'Product Owner' for Planhat, responsible for stability, accuracy, and scalability. • Build and maintain backend settings, including API integrations, data feeds, custom fields, user roles, and complex automation rules. • Build and optimize playbooks and 'Rules of Engagement' that reduce manual work. • Help implement a health score logic and build dashboards that turn raw data into specific actions for the CS team. • Lead the initiative to fix current 'rubbish data' by auditing structures and implementing strict data standards. • Work closely with RevOps and Finance for real-time syncing of Planhat and Salesforce. • Establish automated processes to monitor data health and resolve gaps. • Drive projects from definition to execution, defining outcomes and training end-users. • Create and maintain the 'source of truth' documentation for all system processes and playbooks.

**Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!** At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate **Systems Analyst** to join our **Systems Team** in **Australia.** The Systems Analyst is a key member of the Compliance team, responsible for managing and ensuring the timely application of security patches and updates across all endpoints and servers. This role is critical in safeguarding the organization and its clients against vulnerabilities by maintaining compliance with patch management policies. The Patching Analyst will utilize advanced tools like NABLE to monitor, report, and troubleshoot patch deployments, while also maintaining clear communication with clients regarding any changes or issues that arise. This position demands a solid technical background, excellent problem-solving skills, and the ability to work both independently and collaboratively within a dynamic IT environment.

Title: Systems Engineer II Location: Seattle, WA Job Description: At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running. Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you. Position Summary We’re looking for a Systems Engineer II interested in building and operating infrastructure for delivering great software and high performance hardware appliances. We offer an engaging and innovative environment in which people are encouraged and supported to collaborate on industry-leading technology with a world-class engineering team, while they develop and enrich their individual growth. Team members are encouraged to use creativity, intellectual curiosity, and a sense of humor to create solutions to difficult problems. We believe in actively investing in a diverse engineering organization and are seeking highly talented systems engineers from all backgrounds. Are you as passionate as we are about positive culture and amazing technology? If so, we can’t wait to chat with you. Key Responsibilities - Install, maintain, and manage hardware and networking infrastructure for the software engineering team. - Validate and research future hardware product decisions. - Work closely with software, quality, and release engineers to ensure software is built, tested, and deployed correctly and consistently. - Manage all engineering code repositories, including branching, backup, access and creation. - Ensure 24x7 availability and responsiveness of services and infrastructure - including networking infrastructure, cloud environments, security tools, web applications, and third party tools. - Participate in on-call rotation - Other duties as assigned Required Qualifications - Experience building, upgrading troubleshooting servers and hardware components. - 1+ years of experience with enterprise network interconnect. - 2+ years experience with Linux operating systems and enterprise server hardware. - Experience with one or more virtualization infrastructures, e.g. VMware, KVM. - Knowledge of networking and application protocols - e.g., TCP/IP, HTTP, DNS, LDAP, TLS/SSL. - Direct experience with Git version control systems and hosting platforms (GitLab, GitHub). - Exposure to infrastructure and configuration management tools such as Jenkins, Terraform, Ansible, Puppet, or Chef. - Security-oriented mindset in all operational matters. - Require on-premise work 4 days each week at our Corporate office in Seattle. - Must be able to safely lift and transport materials or equipment weighing up to 35 pounds as part of routine job duties. - This role requires the ability to regularly travel between our headquarters and our datacenter located in Kent, WA. A valid driver’s license and reliable transportation are required. - Please note that datacenter locations may change in the future, including potential expansion to additional sites either within Washington or in other states. Continued flexibility to support future travel needs will be essential. Preferred Qualifications - 1+ years of experience in a datacenter or colocation facility. - Certifications: A+, Security +, CCNA, etc. - Scripting skills on Unix/Linux platforms; Python and bash preferred. - History of working with CI/CD build pipelines. - Cloud virtualization platform experience, such as AWS EC2/EKS, Azure, or GCE/GKE. - Practical knowledge of building and using containers - e.g., Docker, containers. - Experience working with container orchestration such as Kubernetes, Mesos, Docker Swarm. - Experience building, upgrading troubleshooting servers and hardware components. The salary range for this role is $95,000 - $110,000 + bonus + benefits. ABOUT EXTRAHOP ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments. This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise. OUR VALUES Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team. Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues. Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company. Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done. Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo. Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team. BENEFITS Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits: - Health, Dental, and Vision Benefits - Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time - Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan - FSA and Dependent Care Accounts + EAP, where applicable - Educational Reimbursement - 401k with Employer Match or Pension where applicable - Pet Insurance (US Only) - Parental Leave (US Only) - Hybrid and Remote Work Model

Provide technical oversight to ensure compliance with SUBSAFE requirements, conduct vendor evaluations, perform inspections on manufactured equipment, and investigate discrepancies in submarine systems to recommend corrective actions.