ExtraHop

• Generate qualified meetings and sales pipeline through outbound prospecting within our target accounts, articulating the ExtraHop value proposition to prospects. • Manage target account lists and drive a comprehensive demand generation plan in those accounts. • Follow-up and qualify marketing-generated leads from the website, SEM, webinars, and other events. • Maintain a high daily activity, including calls, live prospect connections, email, and LinkedIn touches. • Work cross-functionally with Field Sales and Marketing to deliver qualified opportunities for the Field Sales team. • Track and manage prospecting, qualification, and nurturing activities in the company’s CRM system. • Keep updated with product capabilities, the cybersecurity industry, and the competitive landscape.

Title: Systems Engineer II Location: Seattle, WA Job Description: At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running. Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you. Position Summary We’re looking for a Systems Engineer II interested in building and operating infrastructure for delivering great software and high performance hardware appliances. We offer an engaging and innovative environment in which people are encouraged and supported to collaborate on industry-leading technology with a world-class engineering team, while they develop and enrich their individual growth. Team members are encouraged to use creativity, intellectual curiosity, and a sense of humor to create solutions to difficult problems. We believe in actively investing in a diverse engineering organization and are seeking highly talented systems engineers from all backgrounds. Are you as passionate as we are about positive culture and amazing technology? If so, we can’t wait to chat with you. Key Responsibilities - Install, maintain, and manage hardware and networking infrastructure for the software engineering team. - Validate and research future hardware product decisions. - Work closely with software, quality, and release engineers to ensure software is built, tested, and deployed correctly and consistently. - Manage all engineering code repositories, including branching, backup, access and creation. - Ensure 24x7 availability and responsiveness of services and infrastructure - including networking infrastructure, cloud environments, security tools, web applications, and third party tools. - Participate in on-call rotation - Other duties as assigned Required Qualifications - Experience building, upgrading troubleshooting servers and hardware components. - 1+ years of experience with enterprise network interconnect. - 2+ years experience with Linux operating systems and enterprise server hardware. - Experience with one or more virtualization infrastructures, e.g. VMware, KVM. - Knowledge of networking and application protocols - e.g., TCP/IP, HTTP, DNS, LDAP, TLS/SSL. - Direct experience with Git version control systems and hosting platforms (GitLab, GitHub). - Exposure to infrastructure and configuration management tools such as Jenkins, Terraform, Ansible, Puppet, or Chef. - Security-oriented mindset in all operational matters. - Require on-premise work 4 days each week at our Corporate office in Seattle. - Must be able to safely lift and transport materials or equipment weighing up to 35 pounds as part of routine job duties. - This role requires the ability to regularly travel between our headquarters and our datacenter located in Kent, WA. A valid driver’s license and reliable transportation are required. - Please note that datacenter locations may change in the future, including potential expansion to additional sites either within Washington or in other states. Continued flexibility to support future travel needs will be essential. Preferred Qualifications - 1+ years of experience in a datacenter or colocation facility. - Certifications: A+, Security +, CCNA, etc. - Scripting skills on Unix/Linux platforms; Python and bash preferred. - History of working with CI/CD build pipelines. - Cloud virtualization platform experience, such as AWS EC2/EKS, Azure, or GCE/GKE. - Practical knowledge of building and using containers - e.g., Docker, containers. - Experience working with container orchestration such as Kubernetes, Mesos, Docker Swarm. - Experience building, upgrading troubleshooting servers and hardware components. The salary range for this role is $95,000 - $110,000 + bonus + benefits. ABOUT EXTRAHOP ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments. This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise. OUR VALUES Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team. Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues. Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company. Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done. Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo. Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team. BENEFITS Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits: - Health, Dental, and Vision Benefits - Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time - Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan - FSA and Dependent Care Accounts + EAP, where applicable - Educational Reimbursement - 401k with Employer Match or Pension where applicable - Pet Insurance (US Only) - Parental Leave (US Only) - Hybrid and Remote Work Model

• Design, develop and maintain services written in Go and Python powering ExtraHop’s products. • Lead and participate actively in agile development processes, code reviews, and technical strategy discussions. • Provide technical leadership to junior team members and leverage design and mentorship experience to help enable the team • Act as a technical expert, fostering a culture of excellence, curiosity and collaborative problem solving. • Address technical debt proactively, continually improving our codebase and technical stack

• Lead development, refinement, and ownership of core SaaS metrics and KPIs, ensuring relevance, accuracy, and alignment with industry benchmarks • Support and analyze key SaaS financial metrics, including ARR, bookings, revenue, margins, renewals, customer lifetime value, and expense drivers • Build and maintain sophisticated financial models using Excel, Google Sheets, Tableau, and other tools, with a focus on automation and scalability • Partner with senior leaders to provide strategic insights, recommendations, and decision support through deep financial and operational analysis • Serve as a strategic thought partner to GTM leadership, supporting long- and short-term planning across bookings, revenue, pipeline, and operating expenses by product, geography, and business segment • Work closely with the CRO and Sales Operations on sales capacity planning, quota setting, compensation design, and commission analysis • Prepare staffing and productivity analyses and deliver data-driven recommendations to executive leadership • Identify financial risks and opportunities that impact enterprise performance and support proactive decision-making • Lead the design and delivery of executive-ready reporting, dashboards, and visual storytelling for monthly, quarterly, and ad hoc reviews • Support consolidation of budgets and forecasts in partnership with FP&A team members, continuously improving models and reporting accuracy • Drive reporting, forecasting, and process improvements, including metric alignment, data integrity, and automation across systems • Prepare materials for Monthly Reporting Packages, Quarterly Business Reviews, and executive and Board-level presentations

• The Manager, Total Rewards is responsible for the strategy, design, and execution of the company's non-sales compensation and rewards infrastructure. • Ensure that employees are paid accurately, competitively compensated, and informed about the total rewards package. • Lead a team of payroll professionals accountable for operational excellence and long-term program strategy. • Oversee payroll operations, benefits administration, compensation programs, and equity management. • Partner closely with Finance, Legal, HR Business Partners, and Executive Leadership.

• Lead and grow a multidisciplinary team of data scientists and software engineers building production machine learning models and supporting systems for behavioral detection. • Drive the research, development, evaluation, and operational monitoring of models that analyze large-scale network telemetry, including time-series and behavioral anomaly detection. • Establish high standards for experimental rigor across the team, including statistically sound experimentation, clear evaluation methodologies, and disciplined model validation. • Own the technical direction for production ML systems supporting behavioral detections, including experimentation frameworks, model lifecycle management, data pipelines, and monitoring. • Collaborate closely with Product Management and Security Research to translate machine learning capabilities into practical detection signals that improve SOC analyst workflows. • Influence the product roadmap by identifying opportunities where applied machine learning can materially improve detection quality and analyst productivity. • Mentor senior data scientists and engineers while fostering a culture of scientific rigor, intellectual curiosity, and technical ownership. • Represent the machine learning function in cross-organizational discussions and communicate technical strategy and outcomes to senior leadership. • Stay current with advances in machine learning research and engineering practices and guide the team in adopting techniques that meaningfully improve detection performance.

• Lead, develop, and scale a high-performing QA/Automation engineering organization. • Define and execute a comprehensive quality engineering strategy aligned to product and engineering goals. • Establish best practices for test automation, framework development, and validation at scale. • Ensure quality is embedded across the entire SDLC, CI/CD pipelines, and release processes. • Drive measurable improvements in product quality, release confidence, and defect reduction. • Collaborate closely with Product, Engineering, SRE, and Support teams to align on quality goals and priorities. • Influence roadmap decisions by bringing data-driven insights on risk, coverage, and quality gaps. • Act as a thought leader in modern QA practices, tooling, and methodologies. • Foster a collaborative, high-performing team culture focused on ownership, accountability, and continuous improvement. • Hire and retain high-quality engineering talent through high contact, regular reviews, and career development planning. • Establish and track key quality metrics (e.g., defect rates, test coverage, release health). • Drive operational rigor in planning, execution, and delivery across teams. • Improve scalability and efficiency of QA processes in a fast-paced, evolving environment.

• Collaborate with the HRBP to understand business objectives and hiring needs. • Act as a strategic advisor on talent market trends, competitive intelligence, and hiring strategy, challenging assumptions and shaping search approaches with data and insight. • Translate business needs into tailored recruitment strategies that balance speed, quality, candidate, and hiring manager experience. • Provide proactive talent-market insights that inform hiring decisions and workforce planning. • Lead end-to-end recruitment for roles across multiple functions and levels, with a focus on sales, technical, engineering, and corporate functions. • Develop and execute comprehensive sourcing strategies leveraging multiple channels, including LinkedIn Recruiter, Boolean search techniques, industry networks, market mapping, and competitive intelligence. • Build and maintain robust talent pipelines for recurring, hard-to-fill, and future state roles. • Manage complex hiring situations, including compensation negotiations and international employment considerations. • Hire to level and budgeted compensation, owning offer negotiations and extensions, preparing and sending offer letters, and guiding candidates through close. • Establish scalable recruiting processes, workflows, and best practices as a foundational member of the TA team. • Utilize Greenhouse ATS to manage requisitions, maintain data integrity, produce actionable reports, and drive process improvements. • Create and implement talent mapping frameworks, intake processes, and hiring manager and team enablement tools. • Contribute to the development of TA metrics, dashboards, and reporting that demonstrate business impact. • Deliver a best-in-class, consistent candidate experience through clear communications, transparency, and professionalism at every touchpoint. • Serve as an ambassador for ExtraHop’s mission, culture, and employee value proposition. • Build long-term relationships with candidates, maintaining engagement for future opportunities.

• Be a Strategic Partner to GTM: Partner with Marketing and GTM leaders on annual planning, rolling forecasts, and in-quarter execution • Build and maintain financial models covering pipeline generation, CAC, and profitability related to Marketing and GTM initiatives • Prepare and present financial reports and analyses to senior management and key stakeholders • Own Marketing Spend & Performance Analytics: Partner with Marketing to plan, allocate, and optimize budget across programs • Monitor spend vs. forecast and provide clear variance analysis and recommendations • Help establish a data-driven framework for evaluating Marketing ROI and investment tradeoffs • Benchmark GTM efficiency metrics against SaaS industry standards to contextualize performance for leadership • Drive Insights & Operational Excellence: Assist in the development of business cases for new projects and investments, including cost-benefit analysis. • Improve forecasting processes and financial workflows to increase speed and accuracy • Proactively surface risks and opportunities to plan, with recommended actions to keep the business on track • Leverage data and analytics to drive continuous improvement in financial strategies. • Work closely with cross-functional departments to ensure alignment between financial goals and Marketing strategies. • Translate complex data into clear, concise recommendations for non-finance stakeholders • Work effectively across time zones with distributed GTM and Finance teams

• Analyze customer requirements and promote the highest value application of ExtraHop in our customer's business environment. • Secure contract renewals and identify growth opportunities by assisting customers in driving successful outcomes with ExtraHop products and services. • Engage ExtraHop end-users to provide targeted assistance and enablement. • Assist in assessing customer needs and coordinate high-value services such as ExtraHop Professional Services and advanced training. • Lead and facilitate new customer’s initial onboarding and introduction to ExtraHop. • Assess and document customer health and maturity levels to improve customer engagement strategy. • Execute direct customer engagement workflows and automated processes to evangelize ExtraHop and engage a wide cross-section of our user community. • Assist and contribute to ExtraHop’s Voice of Customer activities and provide influential input on product and service roadmap priorities. • Work with a diverse cross-section of ExtraHop’s business units and represent customer needs and expectations. • Champion customer needs and opportunities for product enhancement with ExtraHop development teams. • Develop and maintain Customer Success Plans documenting customer’s desired outcomes and value expectations. • Promote customers' use of our community platform and self-service capabilities. • Develop deep customer relationships across the customer organizations with key stakeholders and technology leaders. • Recognize organic opportunities for expansion/growth and engage the Sales team to pursue. • Host and conduct recurring customer meetings, working sessions, and Business Reviews with customers. • Operate as the nexus for customer engagement and strategy with other ExtraHop teams such as Sales, Marketing, Product, and Support.