• Own and execute software upgrades and releases across Jito infrastructure, including testnet upgrades, mainnet canaries, staged rollouts, and patches. • Own the operational release checklist from preflight validation through deployment, monitoring, rollback readiness, and post-release follow-up. • Keep release playbooks, runbooks, deployment checklists, and rollback procedures accurate and usable. • Coordinate version/config consistency across environments, services, and repositories. • Monitor releases in real time using dashboards, logs, alerts, and service-level health checks. • Contribute to incremental CI/CD, automation, and tooling improvements.

• Define, publish, and enforce enterprise-wide SRE best practices and operational standards • Define and lead WEX’s AI-Powered Reliability Engineering strategy • Architect and oversee the implementation of mission-critical systems • Establish and govern SLO, SLI, and error budget frameworks across LOBs • Own the production readiness review process • Serve as the primary technical advisor to engineering leadership

• Design, implement and manage processes, tools, and run-time environments in support of automated build and release • Build and maintain ancillary systems and solutions to enhance security, stability, availability, and performance • Collaborate with product delivery teams, including Development, DataOps, QA, Customer Support, and Operations personnel • Monitor infrastructure and services to maximize uptime • Drive continuous improvement and keep abreast of modern technologies

• Design, implement and maintain automated Dynatrace configurations across the platform. • Build and maintain integrations with Dynatrace REST APIs to support observability workflows. • Develop TypeScript-based tooling to automate SRE tasks and platform operations. • Collaborate with platform and product engineering teams to define and enforce reliability standards. • Participate in incident response and drive post-mortem processes to improve system resilience.