• Design, implement and manage processes, tools, and run-time environments in support of automated build and release • Build and maintain ancillary systems and solutions to enhance security, stability, availability, and performance • Collaborate with product delivery teams, including Development, DataOps, QA, Customer Support, and Operations personnel • Monitor infrastructure and services to maximize uptime • Drive continuous improvement and keep abreast of modern technologies

• Design, implement and maintain automated Dynatrace configurations across the platform. • Build and maintain integrations with Dynatrace REST APIs to support observability workflows. • Develop TypeScript-based tooling to automate SRE tasks and platform operations. • Collaborate with platform and product engineering teams to define and enforce reliability standards. • Participate in incident response and drive post-mortem processes to improve system resilience.

• Execute deployment tasks with precision and compliance. • Collaborate with client feature teams to manage recurring and out-of-band deployment activities. • Develop and maintain deployment and automation scripts using PowerShell and/or YAML. • Deploy services across all environments, from pre-production rings to production. • Identify, troubleshoot, and resolve issues during and post-deployment to ensure service reliability.

• Deploy, manage, and scale distributed platforms across multiple geographic regions • Design and maintain Kubernetes-based infrastructure for large-scale applications • Build and manage Helm charts for efficient and repeatable deployments • Monitor system health using Grafana dashboards and metrics; proactively identify and resolve issues • Improve system reliability, performance, and scalability through automation and best practices • Handle large-scale deployments and improve infrastructure for growth • Collaborate with development teams to ensure smooth CI/CD and production readiness • Implement observability, alerting, and incident response processes • Troubleshoot production issues and perform root cause analysis • Write and maintain run books for incident response