• Design, implement and maintain automated Dynatrace configurations across the platform. • Build and maintain integrations with Dynatrace REST APIs to support observability workflows. • Develop TypeScript-based tooling to automate SRE tasks and platform operations. • Collaborate with platform and product engineering teams to define and enforce reliability standards. • Participate in incident response and drive post-mortem processes to improve system resilience.

• Execute deployment tasks with precision and compliance. • Collaborate with client feature teams to manage recurring and out-of-band deployment activities. • Develop and maintain deployment and automation scripts using PowerShell and/or YAML. • Deploy services across all environments, from pre-production rings to production. • Identify, troubleshoot, and resolve issues during and post-deployment to ensure service reliability.

• Deploy, manage, and scale distributed platforms across multiple geographic regions • Design and maintain Kubernetes-based infrastructure for large-scale applications • Build and manage Helm charts for efficient and repeatable deployments • Monitor system health using Grafana dashboards and metrics; proactively identify and resolve issues • Improve system reliability, performance, and scalability through automation and best practices • Handle large-scale deployments and improve infrastructure for growth • Collaborate with development teams to ensure smooth CI/CD and production readiness • Implement observability, alerting, and incident response processes • Troubleshoot production issues and perform root cause analysis • Write and maintain run books for incident response

Role Description - Review existing strategy slides, memos, and sheets. Provide detailed, constructive feedback. - Create original consulting artifacts such as case decks, executive memos, market sizings, and operating-model spreadsheets. - Annotate and comment on artifacts to improve structure, narrative, and presentation. - Apply management-consulting expertise to ensure artifacts reflect realistic, high-quality professional output. - Work independently and asynchronously to deliver consistent, high-quality work on a flexible schedule. Qualifications - 4+ years of professional experience in management consulting (MBB, Big-4 strategy, boutique strategy, or in-house corporate strategy). - Strong slide storytelling and rigor in spreadsheets. - Strong attention to detail and written communication. - Self-directed; can deliver consistent, high-quality work on a flexible schedule. Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.