• Define, publish, and enforce enterprise-wide SRE best practices and operational standards • Define and lead WEX’s AI-Powered Reliability Engineering strategy • Architect and oversee the implementation of mission-critical systems • Establish and govern SLO, SLI, and error budget frameworks across LOBs • Own the production readiness review process • Serve as the primary technical advisor to engineering leadership

• Design, implement and manage processes, tools, and run-time environments in support of automated build and release • Build and maintain ancillary systems and solutions to enhance security, stability, availability, and performance • Collaborate with product delivery teams, including Development, DataOps, QA, Customer Support, and Operations personnel • Monitor infrastructure and services to maximize uptime • Drive continuous improvement and keep abreast of modern technologies

• Design, implement and maintain automated Dynatrace configurations across the platform. • Build and maintain integrations with Dynatrace REST APIs to support observability workflows. • Develop TypeScript-based tooling to automate SRE tasks and platform operations. • Collaborate with platform and product engineering teams to define and enforce reliability standards. • Participate in incident response and drive post-mortem processes to improve system resilience.

• Execute deployment tasks with precision and compliance. • Collaborate with client feature teams to manage recurring and out-of-band deployment activities. • Develop and maintain deployment and automation scripts using PowerShell and/or YAML. • Deploy services across all environments, from pre-production rings to production. • Identify, troubleshoot, and resolve issues during and post-deployment to ensure service reliability.