Role Description The Windows Systems and Infrastructure Engineer role plays a crucial role in designing, implementing, and maintaining the Windows systems and infrastructure that underpin our IT operations. Leveraging your expertise in system administration, network architecture, and cloud technologies, you will support the organization's technical infrastructure, ensuring reliability, scalability, and security. Your role will involve collaborating with cross-functional teams to deploy and optimize IT solutions that meet the company's evolving business needs and support its growth objectives. - Design, implement, and maintain the organization's Windows systems and infrastructure, including servers, storage, networks, and virtualization platforms, to meet performance, reliability, and scalability requirements in the cloud and on-premises. - Evaluate emerging technologies, industry trends, and best practices in system administration and infrastructure management, and recommend solutions for enhancing IT capabilities and efficiency. - Deploy and configure physical and virtual servers, storage arrays, networking devices, and other infrastructure components, ensuring proper integration and alignment with business objectives and technical requirements. - Automate infrastructure provisioning, configuration management, and deployment processes using scripting languages, automation tools, and infrastructure-as-code (IaC) techniques to streamline operations and improve efficiency. - Perform system administration tasks, including installation, configuration, maintenance. - Monitor system performance, capacity, and availability, and implement proactive measures to optimize performance, mitigate risks, and ensure high availability and reliability of systems and services. - Execute and monitor routine backup and restoration processes to safeguard organizational data and support disaster recovery efforts. - Implement security controls, access controls, and encryption mechanisms to protect sensitive data and ensure compliance with industry regulations, company policies, and cybersecurity standards. - Conduct security assessments, vulnerability scans, and penetration tests to identify and remediate security vulnerabilities and assist in incident response and forensic investigations as needed. - Manage and administer cloud infrastructure services, such as compute instances, storage volumes, virtual networks, and identity and access management policies, across multiple cloud platforms. - Optimize cloud resources, monitor usage and costs, and implement cost-saving measures, such as rightsizing instances, leveraging reserved instances, and implementing tagging strategies. Qualifications - Excellent verbal and written communication skills. - Ethical and Critical Thinking. - Excellent interpersonal and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong analytical and problem-solving skills. - Ability to prioritize tasks and to delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. - Strong technical skills in server administration, virtualization, networking, PowerShell, and cloud technologies. - Knowledge of cybersecurity principles, practices, and technologies, including encryption, access controls, vulnerability management, and security compliance frameworks. Education and Experience - Bachelor’s degree in computer science, Information Technology, or related field (preferred) or equivalent work experience. - Proven experience in system administration, infrastructure engineering, or related roles, with a focus on designing, implementing, and maintaining complex IT systems and infrastructure. - Experience with infrastructure automation tools, scripting languages, and version control systems. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employees hired under this position must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. The Employer retains the right to change or assign other duties to this position at any time with or without notice.

• Develop and implement detailed validation test plans for HVAC and energy systems in laboratory environments. • Design and set up test benches and simulation rigs to accurately replicate real-world operating conditions. • Execute functional, performance, and reliability testing on components and complete systems, including but not limited to air handlers, chillers, heat pumps, control units, and energy management platforms. • Collect, analyze, and interpret test data using advanced instrumentation and data acquisition systems. • Collaborate with design, product development, and quality assurance teams to resolve technical issues and optimize system performance. • Document test procedures, results, and findings; generate comprehensive validation reports for internal and external stakeholders. • Ensure all testing complies with relevant industry standards (ASHRAE, ISO, UL, etc.) and regulatory requirements. • Identify and recommend improvements in test methodologies, equipment, and processes. • Support root cause analysis and troubleshooting activities for systems that fail validation. • Stay current with advancements in HVAC technologies, energy systems, and laboratory validation tools. • Align overall engineering programmatic deliverables and timeline, across COE's and subsystems

Role Description The Document Solutions team focuses on the design and creation of correspondence and transactional statements using various software programs. The Publishing Systems Engineer operates in a business analyst/document-generation specialist role as part of the Document Solutions team. This role focuses on programming within the various systems utilized by our Solutions Team. - Level I: - Develops code; analyzes, researches, and resolves system issues for electronic publishing-related problems. - Creates, maintains, and follows all documented processes and standards. - Builds new and updates existing workflows and documents using xml and text data in variable data composition systems based on the requirements and functional specifications. - Documents functional specifications and solutions for work to be performed. - Develops or assists in the development of systems testing and implementation plans. Reviews test results to ensure compliance with design specifications. - Participates in business requirement planning and analysis sessions. - Identifies best practices and participates in creation of Organizational Standards. - Performs basic maintenance of document composition tools utilized at the Health Plan. - Participates in on-call production support rotation. - Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. - Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. - Regular and reliable attendance is expected and required. - Performs other functions as assigned by management. - Level II (in addition to Level I essential responsibilities/accountabilities): - Provides Second Tier troubleshooting of electronic publishing applications. - Analyzes, researches, and resolves data-related issues within Document Services. - Identifies best practices and drives creation of Organizational Standards. - Participates in strategic discussion and decision-making when called upon to do so. - Communicates with outside departments to develop and maintain first-hand knowledge of their plans, operations, problems, and opportunities. - Participates on projects as a Subject Matter Expert for transactional documents and correspondence. - Performs advanced maintenance of document composition tools utilized at the Health Plan. - Maintains familiarity with latest tools and techniques for project management, system analysis, system design, and programming – specifically as related to electronic publishing. - Mentors Associate Developers. - Level III (in addition to Level II essential responsibilities/accountabilities): - Assists with software and system design and architecture within the assigned portfolio. - Monitors and maintains appropriate levels of hardware and operating software that serves as platforms for supported electronic publishing systems. - Administers electronic publishing related computer systems and processes – MISPrint, Q-Direct, StreamWeaver, and uses document archival systems such as Control-D, Filenet, Alfresco, etc. - Reviews service requests and consults with executive sponsors, requesters, and/or user representatives to clarify intent, discuss problematic areas, and consider alternate solutions. - Assists the business with planning for document generation, printing and mailing so they can meet mandated deadlines. - Identifies ways to automate manual processing steps and works with other team members and the business owners in implementing that automation. - Mentors Associate and Mid-Level Developers; provides limited mentorship to other Senior Developers in their technical area(s) of expertise. Qualifications - Bachelor’s Degree in Computer Science or related field. In lieu of Bachelor’s Degree, an Associate degree in Computer Science or Electronic Printing with two or more years’ experience in computer science, electronic publishing, or related field, or a combination of experience and education with programming. - Experience using Variable Data composition. Knowledge of integration tools such as HP Command Center, HP Exstream, Elixir Tango, GMC Inspire is a plus. - Demonstrated analytical and problem-solving skills, excellent proofreading skills, and ability to work well as part of a team. - Knowledgeable of publication layout and design. - Demonstrated creativity and competence in design techniques. - Familiarity with database structures: SQL, Oracle, DB2, or similar. - Familiarity with XML, SGML, HTML, or similar data structures. - Familiarity with JAVA and shell scripts, or other web programming language. - Familiarity with Control-D, Filenet, Alfresco. Similar systems considered. - Demonstrated proficiency in desktop publishing, word processing, and electronic office systems. - Ability to establish effective working relationships with all levels of internal staff and outside professionals. - Strong organizational skills, ability to prioritize assignments, and ability to handle confidential information with discretion. - Good visual acuity, manual dexterity, and typing skills. - Demonstrated ability to “think outside the box.” - Ability to handle multiple projects and requests simultaneously. Requirements - Level II (in additional to Level I qualifications): - Four or more years of progressive experience in computer science, electronic publishing, or related field. In lieu of degree, a minimum of six years of progressive experience in computer science, electronic publishing, or related field. - Expertise with Variable Data composition and programming is essential. - Level III (in addition to Level II minimum qualifications): - Six or more years of progressive experience in computer science, electronic publishing, or related field. In lieu of degree, a minimum of eight years of progressive experience in computer science, electronic publishing, or related field. - Demonstrated experience in graphic arts, desktop publishing, visual communications, or similar discipline. - Experience in Visual Basic, C, Java, or similar advanced programming languages. Object-oriented programming language experience a plus. - Experience with the UNIX operation system and ability to program shell scripts. - Experience in structured systems analysis and design, user relations, data gathering techniques, and management information systems. - Knowledge of Control-D, Filenet, or Alfresco desired. Similar experiences considered. - Requires a high degree of logic, accuracy, and communications skills. Benefits - Compensation Range(s): - Level I E2 - Min 60,410 Mid 76,300 Max 96,081 - Level II E5 - Min 71,880 Mid 100,632 Max 129,384 - The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. - The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. - Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis. Company Description All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Role Description We are currently seeking a Change Management Lead (ERP Systems) - REMOTE to join our team in Pittsburgh, Pennsylvania (US-PA), United States (US). We are looking for a skilled Change Management Consultant (ERP) to support large-scale ERP transformation and integration initiatives within the Healthcare & Life Sciences domain. This role focuses on driving user adoption, enabling business readiness, and ensuring smooth transitions through structured change management practices. The ideal candidate will have hands-on experience in ERP programs, strong stakeholder engagement capabilities, and expertise in applying PROSCI methodologies in regulated environments. Day to Day Responsibilities: - Support the design and execution of change management strategies for ERP implementation and integration programs. - Apply PROSCI (ADKAR) methodology to assess change impact and drive adoption. - Conduct stakeholder analysis, including identification, mapping, and engagement planning. - Develop and deliver clear, targeted communication plans across business and technical teams. - Collaborate with project managers, functional leads, and SMEs to align change activities with project milestones. - Assess organizational readiness and support change impact assessments across functions such as regulatory, quality, clinical, and supply chain. - Contribute to the development of training materials and end-user enablement programs. - Identify and manage resistance to change, proposing mitigation strategies. - Track and report change adoption metrics and provide insights for continuous improvement. - Ensure alignment with compliance and regulatory standards in healthcare environments. Qualifications - 8+ years of strong experience working as a Change Management Consultant on multiple ERP integration programs (e.g., SAP, Oracle, Workday). - PROSCI Certification (mandatory) with practical application experience. - 5+ years of proven expertise in stakeholder analysis and engagement. - 5+ years of experience working in complex, cross-functional environments. Preferred Qualifications - Experience in Healthcare, Life Sciences, Pharma, or Medical Devices industries. - Understanding of GxP, FDA, or other regulatory frameworks. - Exposure to global transformation or consulting environments. - Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences. - Strong organizational and analytical skills. Requirements Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $64,008 - $133,350. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. Company Description NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. - Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. - As a Global Top Employer, we have experts in more than 50 countries. - We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. - NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.