Role Description Mercier Consultancy is looking for an inbound Dutch Customer Care Sales Agent to join our team and work from Greece. This is a fantastic opportunity to contribute to the growing green energy sector while utilizing your Dutch language skills in a dynamic sales and customer care role. As a Customer Care Sales Agent focusing on green energy solutions, you will play a vital role in connecting with Dutch-speaking customers to promote environmentally friendly energy products and services. - Engage with Dutch-speaking customers to provide information on green energy products and services - Identify customer needs and recommend tailored sustainable energy solutions - Drive sales by converting inquiries into successful contracts - Maintain accurate records of customer interactions and sales activities in CRM systems - Collaborate with internal teams to ensure customer satisfaction and service quality - Keep up-to-date with green energy industry trends and product knowledge - Participate in ongoing training and development activities Qualifications - Fluency in Dutch and English, both written and verbal - Sales experience, preferably in the energy or environmental sectors - Strong communication and interpersonal skills - Customer-focused mindset with a passion for sustainability and green energy - Ability to work independently and as part of a team - Comfortable with CRM and sales software tools - Resident of Greece with capability to work remotely - Possession of AMKA and AFMI is mandatory Benefits - Competitive monthly salaries - Private Health Insurance - Stable career development prospects - Work for a Dutch company - And other benefits!

Title: Customer Success Manager Location: San Jose - remote, California, United States Department: Customer Success Job Description: Title:Customer Success Manager ID:T-216 Department:Customer Success Description Department: Customer Success Reports To: Director, CS Location: Remote Sponsorship: We are not accepting applications that require visa sponsorship at this time. Is This You? We are looking for a highly motivated, problem solver and goal driven professional to join our Customer Success Team. You have a good understanding of the Digital Advertising industry and at least 2 years in the SaaS industry. You see the client's ROI as your mission. As a Customer Success Manager, you will: - Thoroughly understand your client's strategic objectives and priorities - Use your knowledge of the SaaS and Digital Advertising industry to drive customer engagement - Maximize revenue growth within the book of business (identify, qualify, propose, negotiate and close) - Manage customer expectations and timelines - Support sales pursuits as subject matter expert - Meet quarterly objectives to expand revenue through upsell and cross-sell efforts - Support day to day needs of customers through regular interactions and problem resolution Required Qualifications - Tech savvy and quick to learn new technologies - Understands marketing ecosystem/domain - Troubleshooting skills - 2–4 years experience in the SaaS industry Desired Qualifications - Undergraduate degree What TapClicks Will Do For You - The opportunity to work in an entrepreneurial, fast-growing and successful business environment - Variable compensation incentive - Paid Time Off - Training & Development About TapClicks TapClicks, Inc. is a Smart Marketing cloud solution and a leading marketing technology company for agencies, media companies, brands, and enterprises. Its integrated Marketing Operations Platform includes sales enablement, workflow and order management, analytics, and automated reporting — all within a single intuitive user interface available on demand in the cloud. TapClicks has delivered over 1,000,000 dashboards to over 5,000 brands and over 500 media companies and agencies worldwide.

Role Description Mercier Consultancy MD is seeking talented Spanish-Speaking Customer Experts to join our team supporting a reputable car company in Greece. In this role, you will provide exceptional customer service to Spanish-speaking clients, assisting them with inquiries related to automotive products, services, and after-sales support. - Provide professional and courteous customer support to Spanish-speaking customers via phone, email, and chat regarding car products, services, and maintenance. - Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and effectively. - Maintain accurate records of customer interactions and case resolutions within the CRM system. - Collaborate with sales, service, and technical teams to ensure high customer satisfaction. - Stay informed about the latest car models, features, and company policies to provide precise assistance. - Provide feedback to management to enhance customer service quality and processes. Qualifications - Fluency in Spanish (spoken and written) is mandatory; proficiency in English is advantageous. - Previous experience in customer service, ideally in the automotive industry. - Excellent communication and interpersonal skills with a strong customer focus. - Ability to manage multiple tasks and work efficiently in a fast-paced environment. - Familiarity with CRM systems and digital customer support tools. - Willingness to relocate and work in Greece. - Passion for cars and strong problem-solving abilities. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...

Title: Part-Time Customer Service Associate I - South Independence Location: Independence, MO Job Description: Job Id: 2360 # of Openings: 1 Job Title: Customer Service Associate I Branch or Department: Assigned Branch Reports to: Branch Management Team Supervises: N/A FLSA Status: Overtime Nonexempt Benefits Classification: Part Time Salary/Wage: $17.00 per hour Work Location: South Independence Branch Work Schedule: A mix of mornings, afternoons, and evenings. Will include two weekends per month. Hours per Week/Year: Min 8 hr/week, Max 950 hr/yr (Part time) Revision Date: September 2025 At Mid-Continent Public Library, we: Imagine. We inspire innovation through curiosity and exploration. Try new things. We empower what works and learn from the rest. Lead the way. We connect people to information, ideas, and inspiration. Welcome all. We embrace new perspectives and listen with humility. Everything we do, we do together. Position Overview The Customer Service Associate I is the first point of contact for customers and is responsible for providing exceptional customer service the majority of their time in-person at the desk and over the phone. Essential Functions - Provides Customer Service in person and over the phone - Acts as a guide for customers in use of the library and its resources - Demonstrates use of technology and digital services to customers - Recommends materials to customers based on interests, needs and availability - Assists customers with library card accounts, including the receiving and recording of payment - Uses creative techniques in displays to reach browsers who do not approach staff - Delivers materials outdoors to customers who request curbside delivery - Contributes to the maintenance of the library collection - Processes library materials for customer access - Shelves library materials correctly and efficiently - Straightens and shifts library materials to ensure adequate space and a neat appearance Education and Experience - High School Diploma/HiSet/GED Completion Required - Customer Service experience Preferred Knowledge, Skills, and Abilities All successful team members at MCPL should demonstrate: - Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public. - Ability to work effectively in a team environment. - Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position. - Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers. - Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all. - Sufficient understanding of the MCPL value of intellectual freedom in order to uphold those values while performing their job duties. - Strong ability to follow instructions and work as part of a team. - Reliable, punctual, and flexible with scheduling. - Good communication skills and the ability to stay calm under pressure. - Ability to work in a fast-paced environment and adapt to changing needs. Age Requirement - Must be at least 18 years of age MVR Requirement - None Work Environment - (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public Essential physical abilities to be accomplished with or without reasonable accommodation are: Daily (greater than 50% of the time) - Standing (up to 1 hour at a time) - Walking (even ground) - Lifting 1-10 pounds - Lifting 11-25 pounds - Pushing/Pulling 1-10 pounds - Pushing/Pulling 11-25 pounds - Bending/Stooping - Kneeling - Reaching above shoulder - Receiving Communication and Instructions (vision, reading, hearing) - Conveying Communication and Instructions (Speaking, writing) - Using computer data entry tools - keyboard, mouse, touchscreen, scanner - Sitting - Receiving Communication and Instructions (vision, reading, hearing) - Conveying Communication and Instructions (Speaking, writing) - Using computer data entry tools - keyboard, mouse, touchscreen, scanner Frequently (up to 50% of the time) - Standing (more than 1 hour at a time) - Walking (variable surfaces) - Lifting 26-40 pounds - Lifting 40+ pounds - Sitting - Pushing/Pulling 26-40 pounds - Pushing/Pulling 40+ pounds - Standing (up to 1 hour at a time) - Standing (more than 1 hour at a time) - Walking (even ground) - Walking (variable surfaces) - Lifting 1-10 pounds - Lifting 11-25 pounds - Pushing/Pulling 1-10 pounds - Pushing/Pulling 11-25 pounds - Pushing/Pulling 26-40 pounds - Pushing/Pulling 40+ pounds - Bending/Stooping - Kneeling - Reaching above shoulder Occasionally (approximately 1-2 times per month) - Climbing stepstools - Climbing ladders - Lifting 26-40 pounds Rarely (1-5 times per year) - Lifting 40+ pounds - Climbing stepstools - Climbing ladders NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or other protected class in accordance with applicable federal, state, and local laws. Applicants will be considered for employment opportunities on the merits of their skills and experience related to the position sought. Employment offers are conditional upon submitting a criminal records check, identity verification, and national sex offender registry check. Applicants will not be denied employment solely or in part because of a prior conviction, unless MCPL determines the conviction is job-related. If a background check yields information that is of concern to MCPL, the applicant will be given an opportunity to review the background check findings and present information regarding inaccuracy, mitigating circumstances, and rehabilitation.