Role Description Mercier Consultancy MD is seeking talented Spanish-Speaking Customer Experts to join our team supporting a reputable car company in Greece. In this role, you will provide exceptional customer service to Spanish-speaking clients, assisting them with inquiries related to automotive products, services, and after-sales support. - Provide professional and courteous customer support to Spanish-speaking customers via phone, email, and chat regarding car products, services, and maintenance. - Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and effectively. - Maintain accurate records of customer interactions and case resolutions within the CRM system. - Collaborate with sales, service, and technical teams to ensure high customer satisfaction. - Stay informed about the latest car models, features, and company policies to provide precise assistance. - Provide feedback to management to enhance customer service quality and processes. Qualifications - Fluency in Spanish (spoken and written) is mandatory; proficiency in English is advantageous. - Previous experience in customer service, ideally in the automotive industry. - Excellent communication and interpersonal skills with a strong customer focus. - Ability to manage multiple tasks and work efficiently in a fast-paced environment. - Familiarity with CRM systems and digital customer support tools. - Willingness to relocate and work in Greece. - Passion for cars and strong problem-solving abilities. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...

Title: Part-Time Customer Service Associate I - South Independence Location: Independence, MO Job Description: Job Id: 2360 # of Openings: 1 Job Title: Customer Service Associate I Branch or Department: Assigned Branch Reports to: Branch Management Team Supervises: N/A FLSA Status: Overtime Nonexempt Benefits Classification: Part Time Salary/Wage: $17.00 per hour Work Location: South Independence Branch Work Schedule: A mix of mornings, afternoons, and evenings. Will include two weekends per month. Hours per Week/Year: Min 8 hr/week, Max 950 hr/yr (Part time) Revision Date: September 2025 At Mid-Continent Public Library, we: Imagine. We inspire innovation through curiosity and exploration. Try new things. We empower what works and learn from the rest. Lead the way. We connect people to information, ideas, and inspiration. Welcome all. We embrace new perspectives and listen with humility. Everything we do, we do together. Position Overview The Customer Service Associate I is the first point of contact for customers and is responsible for providing exceptional customer service the majority of their time in-person at the desk and over the phone. Essential Functions - Provides Customer Service in person and over the phone - Acts as a guide for customers in use of the library and its resources - Demonstrates use of technology and digital services to customers - Recommends materials to customers based on interests, needs and availability - Assists customers with library card accounts, including the receiving and recording of payment - Uses creative techniques in displays to reach browsers who do not approach staff - Delivers materials outdoors to customers who request curbside delivery - Contributes to the maintenance of the library collection - Processes library materials for customer access - Shelves library materials correctly and efficiently - Straightens and shifts library materials to ensure adequate space and a neat appearance Education and Experience - High School Diploma/HiSet/GED Completion Required - Customer Service experience Preferred Knowledge, Skills, and Abilities All successful team members at MCPL should demonstrate: - Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public. - Ability to work effectively in a team environment. - Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position. - Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers. - Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all. - Sufficient understanding of the MCPL value of intellectual freedom in order to uphold those values while performing their job duties. - Strong ability to follow instructions and work as part of a team. - Reliable, punctual, and flexible with scheduling. - Good communication skills and the ability to stay calm under pressure. - Ability to work in a fast-paced environment and adapt to changing needs. Age Requirement - Must be at least 18 years of age MVR Requirement - None Work Environment - (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public Essential physical abilities to be accomplished with or without reasonable accommodation are: Daily (greater than 50% of the time) - Standing (up to 1 hour at a time) - Walking (even ground) - Lifting 1-10 pounds - Lifting 11-25 pounds - Pushing/Pulling 1-10 pounds - Pushing/Pulling 11-25 pounds - Bending/Stooping - Kneeling - Reaching above shoulder - Receiving Communication and Instructions (vision, reading, hearing) - Conveying Communication and Instructions (Speaking, writing) - Using computer data entry tools - keyboard, mouse, touchscreen, scanner - Sitting - Receiving Communication and Instructions (vision, reading, hearing) - Conveying Communication and Instructions (Speaking, writing) - Using computer data entry tools - keyboard, mouse, touchscreen, scanner Frequently (up to 50% of the time) - Standing (more than 1 hour at a time) - Walking (variable surfaces) - Lifting 26-40 pounds - Lifting 40+ pounds - Sitting - Pushing/Pulling 26-40 pounds - Pushing/Pulling 40+ pounds - Standing (up to 1 hour at a time) - Standing (more than 1 hour at a time) - Walking (even ground) - Walking (variable surfaces) - Lifting 1-10 pounds - Lifting 11-25 pounds - Pushing/Pulling 1-10 pounds - Pushing/Pulling 11-25 pounds - Pushing/Pulling 26-40 pounds - Pushing/Pulling 40+ pounds - Bending/Stooping - Kneeling - Reaching above shoulder Occasionally (approximately 1-2 times per month) - Climbing stepstools - Climbing ladders - Lifting 26-40 pounds Rarely (1-5 times per year) - Lifting 40+ pounds - Climbing stepstools - Climbing ladders NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or other protected class in accordance with applicable federal, state, and local laws. Applicants will be considered for employment opportunities on the merits of their skills and experience related to the position sought. Employment offers are conditional upon submitting a criminal records check, identity verification, and national sex offender registry check. Applicants will not be denied employment solely or in part because of a prior conviction, unless MCPL determines the conviction is job-related. If a background check yields information that is of concern to MCPL, the applicant will be given an opportunity to review the background check findings and present information regarding inaccuracy, mitigating circumstances, and rehabilitation.

Title: Part-Time Customer Service Associate I -Smithville Job Description: Location: Smithville, MO Job Id: 2363 # of Openings: 1 Job Title: Customer Service Associate I Branch or Department: Assigned Branch Reports to: Branch Management Team Supervises: N/A FLSA Status: Overtime Nonexempt Benefits Classification: Part Time Salary/Wage: $17.00 per hour Work Location: Smithville Branch Work Schedule: Requires Daytime, Evening, and Weekend availability Hours per Week/Year: Min 8 hr/week, Max 950 hr/yr (Part time) At Mid-Continent Public Library, we: Imagine. We inspire innovation through curiosity and exploration. Try new things. We empower what works and learn from the rest. Lead the way. We connect people to information, ideas, and inspiration. Welcome all. We embrace new perspectives and listen with humility. Everything we do, we do together. Position Overview The Customer Service Associate I is the first point of contact for customers and is responsible for providing exceptional customer service the majority of their time in-person at the desk and over the phone. Essential Functions - Provides Customer Service in person and over the phone - Acts as a guide for customers in use of the library and its resources - Demonstrates use of technology and digital services to customers - Recommends materials to customers based on interests, needs and availability - Assists customers with library card accounts, including the receiving and recording of payment - Uses creative techniques in displays to reach browsers who do not approach staff - Delivers materials outdoors to customers who request curbside delivery - Contributes to the maintenance of the library collection - Processes library materials for customer access - Shelves library materials correctly and efficiently - Straightens and shifts library materials to ensure adequate space and a neat appearance Education and Experience - High School Diploma/HiSet/GED Completion Required - Customer Service experience Preferred Knowledge, Skills, and Abilities All successful team members at MCPL should demonstrate: - Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public. - Ability to work effectively in a team environment. - Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position. - Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers. - Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all. - Sufficient understanding of the MCPL value of intellectual freedom in order to uphold those values while performing their job duties. - Strong ability to follow instructions and work as part of a team. - Reliable, punctual, and flexible with scheduling. - Good communication skills and the ability to stay calm under pressure. - Ability to work in a fast-paced environment and adapt to changing needs. Age Requirement - Must be at least 18 years of age MVR Requirement - None Work Environment - (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public Essential physical abilities to be accomplished with or without reasonable accommodation are: Daily (greater than 50% of the time) - Standing (up to 1 hour at a time) - Walking (even ground) - Lifting 1-10 pounds - Lifting 11-25 pounds - Pushing/Pulling 1-10 pounds - Pushing/Pulling 11-25 pounds - Bending/Stooping - Kneeling - Reaching above shoulder - Receiving Communication and Instructions (vision, reading, hearing) - Conveying Communication and Instructions (Speaking, writing) - Using computer data entry tools - keyboard, mouse, touchscreen, scanner - Sitting - Receiving Communication and Instructions (vision, reading, hearing) - Conveying Communication and Instructions (Speaking, writing) - Using computer data entry tools - keyboard, mouse, touchscreen, scanner Frequently (up to 50% of the time) - Standing (more than 1 hour at a time) - Walking (variable surfaces) - Lifting 26-40 pounds - Lifting 40+ pounds - Sitting - Pushing/Pulling 26-40 pounds - Pushing/Pulling 40+ pounds - Standing (up to 1 hour at a time) - Standing (more than 1 hour at a time) - Walking (even ground) - Walking (variable surfaces) - Lifting 1-10 pounds - Lifting 11-25 pounds - Pushing/Pulling 1-10 pounds - Pushing/Pulling 11-25 pounds - Pushing/Pulling 26-40 pounds - Pushing/Pulling 40+ pounds - Bending/Stooping - Kneeling - Reaching above shoulder Occasionally (approximately 1-2 times per month) - Climbing stepstools - Climbing ladders - Lifting 26-40 pounds Rarely (1-5 times per year) - Lifting 40+ pounds - Climbing stepstools - Climbing ladders NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or other protected class in accordance with applicable federal, state, and local laws. Any applicant requiring an accommodation should contact the Mid-Continent Public Library Human Resources Department at 816.836.5200. Applicants will be considered for employment opportunities on the merits of their skills and experience related to the position sought. Employment offers are conditional upon submitting a criminal records check, identity verification, and national sex offender registry check. Applicants will not be denied employment solely or in part because of a prior conviction, unless MCPL determines the conviction is job-related. If a background check yields information that is of concern to MCPL, the applicant will be given an opportunity to review the background check findings and present information regarding inaccuracy, mitigating circumstances, and rehabilitation.

Role Description A growing transportation and logistics operation is seeking motivated individuals for an entry-level Transportation Logistics Support Role. This opportunity is ideal for candidates interested in freight coordination, dispatch communication, and daily logistics operations in a fast-paced environment. - Support transportation and freight coordination activities - Assist with dispatch communication and shipment scheduling - Monitor load updates and communicate status information - Maintain accurate transportation and operational records - Coordinate with drivers, carriers, and internal support teams - Provide administrative support for logistics operations Qualifications - Strong communication and organizational skills - Ability to multitask in a fast-paced work environment - Basic computer and data entry proficiency - Customer service or administrative experience is a plus - Willingness to learn transportation and logistics processes - High school diploma or equivalent preferred Benefits - Entry-level opportunity with training provided - Career growth potential within transportation and logistics - Supportive team environment - Consistent full-time scheduling opportunities Company Description