Role Description AI Fire is searching for a remote Inventory Control Manager that will spearhead the transition to a perpetual inventory model across our 53+ districts. This is a high-visibility leadership role requiring an "ownership mindset" to standardize operations across a rapidly expanding, multi-site footprint. You will bridge the gap between field operations and corporate finance to ensure inventory integrity nationwide. What You’ll Do: - Standardize SOPs: Develop and lead company-wide inventory controls and standard operating procedures across all existing and newly acquired districts. - Operational Analysis: Monitor inventory data, variance reports, and shrinkage trends to identify root causes and implement corrective actions. - Finance & Audit Alignment: Partner with Finance to manage valuation, reconciliations, and internal audit readiness for the inventory lifecycle. - District Engagement: Travel to districts to lead cycle counts, conduct spot checks, and provide hands-on training to local teams on inventory best practices. - KPI & Process Improvement: Drive the development of reporting tools and KPIs to optimize stock levels, accuracy, and operational efficiency. Qualifications - 5+ years of experience in inventory control, warehouse management, or multi-site operations. - Systems Expertise: Advanced Excel skills and professional experience with NetSuite or similar ERP systems. - Implementation Experience: A proven track record of transitioning manual or periodic systems to perpetual inventory models. - Independence & Adaptability: Ability to drive results independently across diverse district environments and manage the complexities of a high-growth business. - Prior Fire & Life Safety inventory experience is a plus but not required. Requirements - Up to 50% travel for ongoing district support. - Successful completion of a drug test and pre-employment background screening is required. Benefits - Competitive compensation - Pay is on a weekly cycle, every Friday - Career Advancement Opportunities - Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays - Company paid short and long-term disability - Immediately vested in our 401(k) company match - Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. - Exceptional guidance and support from our managers - Collaborative culture & environment - Opportunity to work alongside some of the best talent in the fire protection industry

Role Description The Supervisor – Program Management is responsible for managing the day-to-day activity of the program(s) and supervises a team of employees. Position may be client facing. Works with the Program Manager to develop policies, procedures, and the business work plan for the program. This position performs hiring, scheduling, training, and development of direct reports. Recognizes, recommends, and implements operational improvement. - Manage daily activities per the scope of work, program, and standard operating procedures within the contracted budget. - Ability to understand and actively enforce program guidelines and project specific procedures (PSPs). - Manage day-to-day activity of the program operation, including supervision of staff. - Assist in developing program metrics and identifying efficiencies. - Monitor program metrics to ensure adherence to program SLAs. - Resolve complex cases. - Participate in interviewing prospective employees, evaluating current employees, and train employees as needed. - Create new and/or update training materials and PSPs as needed. - Translate decisions and discussions into documented workflow processes. - Develop current employees and track their compliance to quality, service, and program standards. - Conduct, at minimum, monthly team meetings with meeting agendas and minutes. - Assist with presentation of program information to internal and external customers. - Handle escalated and unresolved issues that may require deviation from standard procedures or require extensive research for resolution. - Coordinate with manager(s) to set goals and expectations for the team to ensure task completion. - Other duties as assigned. - Ability to travel as needed. - Actively participates in in-person and virtual meetings/events (internal and external). Qualifications - Associate or Bachelor’s degree in relevant discipline or equivalent work experience. - 1-4 years relevant experience. - Customer service experience required. - Call center experience preferred. - Strong computer skills with specific aptitude in Microsoft Office. - Excellent verbal and written communication and presentation skills. - Strong analytical and problem-solving skills. - Ability to lead and develop a successful team required. - Ability to work a flexible schedule. Benefits - Remote opportunities. - Competitive salaries. - Growth opportunities for promotion. - 401K with company match. - Tuition reimbursement (after 90 days of employment). - Flexible work environment. - Discretionary PTO (Paid Time Off). - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - HSA/FSA. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability (after 90 days of employment). - Long term disability. - Life insurance. - Discount programs.

• Ensure key initiatives across risk, underwriting, and compliance remain visible, prioritized, and progressing. • Coordinate and maintain the Risk, Underwriting, and Compliance initiatives roadmap. • Support execution of cross‑functional projects by defining scope, milestones, dependencies, and success metrics. • Track progress across initiatives, identify risks or blockers early. • Partner with Risk, Underwriting, and Compliance leadership to understand priorities. • Track and report progress against established KPIs and operational targets. • Facilitate regular status updates, dashboards, and executive‑level reporting. • Serve as a point of coordination between Risk, Underwriting, Compliance, and partner teams. • Coordinate third‑party vendor activities. • Support operational effectiveness by maintaining documentation, workflows, and basic program management processes. • Review and offer feedback on proposed policies, controls, or workflow changes.

• Implement robust governance for complex projects, managing scope, budget, and schedules • Communicate with diverse stakeholders to ensure alignment • Connect outcomes to business value.