Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people’s lives. The Role: The Delivery organization owns the process of getting our new clients from implementation kickoff through launch to stability and handoff to the client management team. We're seeking a Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms. Solutions Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team. Cedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly. Responsibilities: - Conduct technical and operational discovery with clients to define requirements, dependencies, and implementation risks. - Translate client data structures and file formats into Cedar’s infrastructure, schemas, and integration design. - Lead data validation and UAT efforts to identify root causes, resolve data mismatches, transformation issues, and load failures, and confirm the solution performs as expected across data quality, access, functionality, and performance. - Ability to communicate complex concepts to technical and operational stakeholders regarding networking, security, change approval processes, user authentication, and technical reviews. - Manage multi-threaded, complex projects and succinctly convey progress against goals/milestones. - Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers. - Critical thinking through ambiguity in technical and operational workflows. Solutions should meet client requirements and a high bar for technical sustainability and quality. - Comfortable operating independently on ambiguous projects while balancing multiple concurrent workstreams, making sound tradeoff decisions, and grounding decisions in core technical concepts. - Thoughtful in using AI and other emerging technologies in day-to-day work to accelerate analysis, documentation, troubleshooting, and execution while maintaining strong judgment and accuracy. - Curious about new technologies and motivated to apply them pragmatically to improve delivery quality, efficiency, and team effectiveness. Skills & Experience: - Minimum 3 years professional experience, with 2+ years experience in client-facing roles driving technical project leadership in an enterprise setting - Background working with any of the following: enterprise health care systems, digital consumer payments or backend payment processing technologies, enterprise system integrations or an Electronic Health Record company. - Comfortable working with data structures, relational databases, and cloud infrastructure - Strong analytical capabilities with high proficiency in SQL. Experience with Python and API integrations is preferred. - Effective and credible leading outcomes-focused client conversations - Experience communicating clear technical and business requirements to engineering - You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity. - Lastly, you should be excited about Cedar's mission of improving the healthcare financial experience Compensation Range and Benefits - Salary Range* - $149,000-$175,250 - This role is also bonus and equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-RD1 #LI-REMOTE What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

• Prospect, develop and close new business with new and existing customers. • Meet or exceed annual sales targets within assigned territory and accounts. • Regularly travel to perform customer consultations to determine needs and solutions and obtain detailed information for estimates and proposals. • Maintain involvement on turnkey projects, demonstrations, and other related customer projects to meet deadlines. • Attend product and selling skills seminars and participate in local industry associations and tradeshows. • Maintain an in-depth knowledge of the water and wastewater industry and product lines represented by the company. • Utilize CRM for all prospecting and customer activities. • Prepare and give technical presentations to explain to customers how the products and services work. • Work with the customers and Engineers to ensure the equipment meets the system requirements. • Communicate with the sales team to understand consumer demands and offer sales support where necessary. • Secure orders, guarantee product standards and assure product delivery. • Establish customer rapport and acceptance. • Plan for modifications to products to meet consumer demands. • Help clients to solve problems with product usage. • Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

• Create and deliver technical product presentations to prospective customers • Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs • Lead product evaluations and custom product configurations • Design evaluation test plans with customers and guide the process to successful outcomes

Role Description Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Solutions Architect to join our amazing culture. In this role, you will work with sales colleagues in solutioning, designing and estimating large-scale, complex, and specialized facilities in verticals such as Utilities, Data Centers, Petro Chem or highly regulated environments. As an Electronic and Physical Security Solutions Architect, you will play a critical role in pursuing and creating accurate, high-value designs, scopes of work and proposals that meet the unique demands of enterprise-level and complex projects. What you’ll do with “Our Training and Your Experience” – Solutions Arch. - Data Center Vertical - Own the Design as a Service (DaaS) intake, capture scope and DaaS request, align with requestor and customer expectations, outline assumptions, create DaaS RFI’s, outline define DaaS deliverables, schedule, and RACI. - Drive the design lifecycle ie. SD, DD, CD, IFC, etc.; understand and run Bluebeam session reviews, log/resolve comments, and issue formal revisions/decisions from these coordinated reviews. - Create/Understand/Document/Enforce templates, naming, versioning, and repository standards; maintain clean document control and audit trails. - Provide designer-of-record clarity and change control; document assumptions, exclusions, risks, and impacts for projects that are being supported. - Translate use cases and customer design needs/intents into design packages across Data Center security program platforms. - Produce, coordinate, communicate -- preliminary and detailed design packages (plans, details/typical, device schedules, one-lines, Basis of Design (BOD)) aligned to client standards and best practices. - Work with Partners to identify new and best technology to apply to solutions and designs. - Identify project risks, special handling requirements, and potential solutions to address regulatory and customer expectations. - Strong coordination within a design construction project – Understanding of Security Design needs and coordinate/communicate with other stakeholders, examples if standard coordination items – Turnstiles, Fire Alarm integration, Power/Electrical Requirements, MDF/IDF/MMR layouts, device elevations and placements, headend requirements, rack elevations, power/PoE/VLAN basics, pathways, grounding/bonding basics, and ceiling/clearance constraints. - Participate in site surveys to confirm conditions (cages/perimeter, hot/cold aisles, mounting heights, other consultant alignment). - Align and coordinate with other consultants including but not limited to (Div 8) (Div 26), Communications (Div 27), electrified hardware Specifications, structured cabling, networking/IT, facilities, and GC trades on interfaces and design responsibilities. - Door Hardware reviews and coordination with GC and/or Door Hardware Consultants. - Coordinate security system network backhaul paths, port counts, and network integration points with facility IT/network teams. - Understand, develop, publish, and maintain BOD packages for data center customers (design philosophy, performance criteria, device selection and application, acceptance/commissioning criteria). - Author, interpret, and update Division 28 specifications (Electronic Safety & Security); ensure alignment to drawings, schedules, and SOWs. - Ensure Design Drawing sets match the specifications or needs of the current design package requirements. - Track project costs, potential risks, and margins to optimize pricing strategies. - Support the developed design, track and communicate changes, document change management, represent design intent with other trades/disciplines, and provide field clarifications. - Maintain/review data center design standards (typicals, varying device technologies, checklists, coordination) to drive speed and consistency. - Champion QA/QC practices within the projects supported with the intent to, reduce rework and clashes; improve cycle time via templates/automation. - Lead clear, concise stakeholder communications (status, decisions, impacts); publish meeting notes and action logs. - Mentor junior designers/engineers; provide technical reviews and coaching on data center best practices. Qualifications - Deep expertise in ACS, VMS/CCTV, IDS/PIDS for large, mission-critical environments (data centers, enterprise campuses). - Ability to read/analyze and create Division 28 specs, support RFP responses, and craft design-intent language; convert specs/requirements into accurate, buildable design packages. - Strong ownership of DaaS lifecycles and understanding of roles/responsibilities across trades and disciplines. - Practical knowledge of the data center building framework and layered security approaches. - Familiarity with terminology and best practices for securing Data Center facilities and common industry standards. - Proficiency with Bluebeam (sessions/markups), AutoCAD/Revit markup workflows, and MS 365/SharePoint/Smartsheet (or equivalent tools). - Understanding of Revit/BIM execution plans and their impact on coordination and deliverables. - Understanding and knowledge of ACC and other shared consultant data repositories and submittal workflow processes. - Strong document control discipline (templates, versioning, naming conventions). - Exceptional communication, organization, and follow-through; able to manage multiple concurrent DaaS requests under tight deadlines. - High sense of ownership and integrity; clear decision documentation and stakeholder alignment. - Experience with data centers, global programs, or multi-site rollouts. - Familiarity with standards/codes applicable to data centers (i.e., SOC 2, ISO 27000, TIA-942, NFPA 70/72; awareness of enterprise security standards). - Exposure to server/VMS sizing and cybersecurity implications for physical security systems. - Relevant certifications (i.e. ASIS PSP, RCDD, and/or manufacturer credentials for major ACS/VMS/PIDS platforms). Requirements - Education: College degree, trade school, or equivalent experience. - Minimum Experience: 7-9 years of experience in design consulting, system design, system commissioning, estimating, project management and/or installation for complex and large-scale electronic physical security projects. Benefits - 10 Company Holidays and Paid Time Off starting at 13 days annually. - Fun & Laughter Day Off. - Medical, Dental & Vision Plan. - Life insurance & Disability Plan. - Wellness Program. - 401K Matching Plan. - Colleague Assistance Program. - Tuition reimbursement. - Competitive salary and compensation plan. - Vehicle reimbursement plan or company vehicle. - Corporate Social Responsibility Day. - Cell phone reimbursement (if applicable). - Paid parental leave.