Cedar

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people’s lives. The Role: The Delivery organization owns the process of getting our new clients from implementation kickoff through launch to stability and handoff to the client management team. We're seeking a Senior Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms. Solutions Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team. Cedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly. Responsibilities: - Conduct technical and operational discovery with clients to define requirements, dependencies, and implementation risks. - Translate client data structures and file formats into Cedar’s infrastructure, schemas, and integration design. - Lead data validation and UAT efforts to identify root causes, resolve data mismatches, transformation issues, and load failures, and confirm the solution performs as expected across data quality, access, functionality, and performance. - Ability to communicate complex concepts to technical and operational stakeholders regarding networking, security, change approval processes, user authentication, and technical reviews. - Manage multi-threaded, complex projects and succinctly convey progress against goals/milestones. - Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers. - Critical thinking through ambiguity in technical and operational workflows. Solutions should meet client requirements and a high bar for technical sustainability and quality. - Comfortable operating independently on ambiguous projects while balancing multiple concurrent workstreams, making sound tradeoff decisions, and grounding decisions in core technical concepts. - Thoughtful in using AI and other emerging technologies in day-to-day work to accelerate analysis, documentation, troubleshooting, and execution while maintaining strong judgment and accuracy. - Curious about new technologies and motivated to apply them pragmatically to improve delivery quality, efficiency, and team effectiveness. Skills & Experience: - 8-10 years of professional experience, with 5+ years experience in client-facing roles driving technical project leadership in an enterprise setting - Background working with any of the following: enterprise health care systems, digital consumer payments or backend payment processing technologies, enterprise system integrations or an Electronic Health Record company. - Comfortable working with data structures, relational databases, and cloud infrastructure - Strong analytical capabilities with high proficiency in SQL. Experience with Python and API integrations is preferred. - Effective and credible leading outcomes-focused client conversations - Experience communicating clear technical and business requirements to engineering - You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity. - Lastly, you should be excited about Cedar's mission of improving the healthcare financial experience Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range and Benefits - Salary Range* - $165,750 - 195,000 - This role is also bonus and equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-RD1 #LI-REMOTE What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role - Cedar’s Delivery team is responsible for the successful implementation of our products and ongoing customer support. - Cedar is hiring a Manager, Delivery Strategy & Operations to help run and improve the operating system behind our Delivery organization. This person will own high-priority operational workflows that connect customer demand to capacity planning, cost visibility, leadership reporting, and day-to-day execution across Delivery and adjacent CX functions. - This role is ideal for a highly analytical, systems-oriented operator who can both keep critical business processes running and improve them over time. We are looking for someone who is comfortable working across strategy and execution: building structure in ambiguous environments, translating data into decisions, and partnering closely with Delivery, Product, Finance, and other cross-functional leaders - This person should also bring a strong automation mindset. Portions of the role should become simpler, more scalable, and less manual over time, and we want someone who is excited to use AI, tooling, and process design to strengthen the operating model rather than just maintain it. Responsibilities - Own and improve core Delivery Strategy & Operations workflows across staffing, cost visibility, planning, reporting, and operational continuity. - Lead high-priority workstreams including Jira infrastructure and data stewardship, staffing and cost models, and strategic planning support. - Build clear, decision-useful dashboards, models, and materials that help leaders make better resourcing and operating decisions. - Partner across Delivery, CX, Product, and Finance to improve execution and keep critical operating cadences running smoothly. - Identify opportunities to simplify recurring work through automation, AI, and better process design. - Exemplify Cedar’s values. - May require up to 10% travel within the US. Required Skills & Experience - Bachelor’s degree required. - Minimum 5 years of experience in a consulting or operations role (or equivalent). Prior experience in client services operations and/or client implementations a plus. - Strong analytical, modeling, and problem-solving skills, with the ability to turn ambiguity into clear recommendations and executive-ready materials. - Demonstrated ability to independently run workstreams, manage stakeholders effectively, and deliver with consistency in fast-moving environments. - A systems-thinking mindset and enthusiasm for using automation and AI to improve internal processes and team leverage. - Intellectual curiosity; consistent desire to innovate and improve - Healthcare experience or intuition is a plus; patient engagement or revenue cycle knowledge a plus. Compensation Range and Benefits - Salary/Hourly Rate Range* in CA, NY, NJ, CT, WA: $136,000 - $160,000 - Salary/Hourly Rate Range* NOT in CA, NY, NJ, CT, WA: $122,400 - $144,000 - This role is also equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people’s lives. The RoleCedar is a patient payment and engagement platform that elevates the total patient experience beyond clinical care. Our platform leverages data science and technology to deliver modern intelligence to providers and simplify the healthcare experience for patients. We are looking for an Engineering Manager to lead Cedar’s Platform Testing team. This team owns the systems, strategy, and developer experience that help Cedar ship high-quality software quickly and confidently. Cedar is moving toward a more service-oriented architecture while software delivery is also changing rapidly. Code volume is increasing, LLM-generated code is becoming more common, and system complexity is growing. Our testing strategy needs to evolve to meet that future. In this role, you will lead the transformation of Cedar’s testing ecosystem from a source of friction into a force multiplier for product stability and developer velocity. You will define and execute a strategy that helps engineers get faster, more meaningful feedback; reduces the cost and complexity of validation; and ensures our tests are clearly aligned to product capabilities and business outcomes. The first problems you will focus on include improving cost-effective QA environments for internal partners, building a better testing strategy for service-to-service validation, and solving gaps in model settings and entitlements testing. Over time, you will help Cedar move toward a future where intelligent automation, LLM-powered code review, and platform-level validation reduce manual review bottlenecks and improve confidence at scale. This is a hands-on leadership role. You will manage and grow a small team, work deeply with engineers, partner closely with stakeholders across Engineering, Product, Delivery, and Integrations, and help Cedar raise the bar for how we build and validate software. What You’ll Do - Lead Cedar’s Platform Testing team, including strategy, execution, talent development, and stakeholder alignment. - Develop and execute a testing platform roadmap that improves developer velocity, product reliability, and confidence in releases. - Partner with Staff Engineers and Architects to implement testing strategies as we move toward service-oriented architecture, including patterns for service-to-service validation, test environment strategy, and product-aligned coverage. - Improve the developer experience of testing by reducing slow feedback loops, lowering test environment friction, and making failures easier to understand and act on. - Own and evolve internal QA environment strategy, including cost-effective environments that support Delivery, Product, and Integrations partners during go-lives. - Drive solutions for testing model settings, entitlements, and other complex configuration-driven behavior. - Help reshape Cedar’s current testing approach into a deliberate strategy that balances unit, integration, end-to-end, contract, and environment-based testing. - Promote testing best practices across engineering through documentation, training, stakeholder engagement, and direct collaboration with product engineering teams. - Partner with engineering leaders, architects, product teams, and internal customers to understand pain points and translate them into clear platform investments. - Explore and apply LLM-powered workflows for code review, test generation, validation, and quality automation. - Manage and grow engineers on the team, including coaching, performance management, career development, and hiring. - Create a culture of high ownership, technical excellence, pragmatic decision-making, and continuous improvement. About You - You have experience leading engineering teams that build developer platforms, testing infrastructure, CI/CD systems, internal tools, or reliability-focused systems. - You are a hands-on engineering manager who can go deep with engineers, understand technical tradeoffs, and help teams make practical decisions. - You have strong opinions about software quality, testing strategy, and how teams should validate complex systems at scale. - Collaborate with platform engineering leadership and stakeholders and can work directly with them to understand problems, define priorities, and drive alignment. - You are pragmatic and outcome-oriented. You know when to build, when to simplify, when to downscope, and when a process or technical solution is not worth the cost. - You are excited about the future of software development in an LLM-driven world and have a point of view on how testing, review, and validation need to evolve. - You are collaborative, curious, and respectful. You listen first, ask good questions, and build trust before driving change. - You are not a pure process manager. You want to understand the details, diagnose problems, and help the team produce better technical outcomes. - You have a track record of identifying problems, proposing solutions, and driving meaningful improvements across a team or organization. - You enjoy teaching, coaching, and helping engineers adopt better practices. What We Look For - 5+ years of software engineering experience, with meaningful exposure to testing, developer experience, infrastructure, CI/CD, or platform engineering. - 2+ years of engineering management or technical leadership experience. - Experience building or operating systems that support software delivery, such as CI pipelines, test infrastructure, release tooling, internal platforms, or developer productivity systems. - Strong technical judgment and the ability to evaluate tradeoffs across reliability, cost, developer experience, and delivery speed. - Experience working with cross-functional stakeholders and translating ambiguous needs into concrete plans. - Strong written and verbal communication skills, including the ability to write strategy documents, project proposals, and clear technical guidance. - Experience developing engineers through coaching, feedback, delegation, and career development. - A bias toward action and ownership in complex, evolving environments. Bonus Points - Experience with service-oriented architecture, contract testing, integration testing, or distributed systems validation. - Experience with Python, Django, Go, Kotlin, or large monorepos. - Experience with GitHub Actions, Jenkins, or other CI/CD systems. - Experience with AWS, containers, Kubernetes, or cloud-based test environments. - Experience building internal platforms or self-service tooling for engineers. - Experience applying LLMs or AI-assisted workflows to software development, testing, review, or developer productivity. - Experience in healthcare, fintech, or another regulated domain where reliability and correctness matter. - Experience leading talks, workshops, focus groups, or internal training programs. What Success Looks LikeIn the first year, you will have developed a clear roadmap and strategy for Platform Testing, built strong alignment with stakeholders, grown talent on the team, and filled key team gaps through internal development or hiring. In the first six months, you will have made meaningful progress on three critical problems: - Cost-effective QA environments that support Delivery, Product, and Integrations partners with a user-friendly setup process. - A testing pipeline and management approach for model settings and entitlements. - A cohesive strategy for testing services as Cedar moves further into service-oriented architecture. Longer term, success means Cedar’s engineers ship faster with higher confidence, our validation strategy scales with system complexity, and Platform Testing becomes a critical enabler of Cedar’s reliability and competitive advantage. What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Flexibility to work from home or in the office, depending on what works best for you - Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, stock options (for qualifying roles) and health benefits that start on your first day - 401k plan with 3% employer non-election contribution - Access to hands-on mentorship, employee and management coaching, and a stipend for learning and development resources to help you grow both professionally and personally Compensation Range and Benefits: - Salary Range*: $195,000 - $230,000 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education. #LI-Remote #LI-DS1 About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence. What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The RoleCedar is at a meaningful inflection point. We're building a new enterprise data foundation to power the next generation of AI-driven products and client-facing analytics while simultaneously expanding our integration footprint to support new product lines and go-to-market motions. The complexity is real, the stakes are high, and the environment is dynamic. Transparently, this role comes with challenges to navigate. These teams sit at the intersection of client delivery, platform evolution, and operational reliability, which means ad-hoc demands land here regularly and the roadmap can evolve mid-flight. You're not walking into a well-oiled machine; you're walking into an opportunity to build one. A big part of this role is establishing the processes, relationships, and stakeholder alignment that reduce that thrash over time, working closely with internal partners and customers to create more predictability for your teams. The right person for this role doesn't just tolerate the current environment. They see it clearly, stay steady within it, and consistently work to improve it. As Sr. Director of Data & Integrations Engineering, you'll report directly to the CTO and head an organization of ~35 engineers across three teams (Data Engineering, Integration Engineering, and Integration Support Engineering) through three experienced engineering managers. You'll also be backed by Principal Engineers who own the deep technical vision and architecture for the org. Your job isn't to be the smartest technical person in the room; your principals have that covered. Your job is to make the whole machine run: deliver with consistency, develop your people, reduce the organizational thrash that slows everyone down, and ensure the operational quality that our clients, partners, and internal teams depend on. Who You'll LeadIntegration Engineering is accountable for bi-directional data integrations between Cedar and healthcare provider EHR systems: Epic, Cerner, Athena, and more. The team services healthcare provider clients, delivers new implementations, enhances live integrations, and is building scalable integration frameworks to reduce go-live timelines and enable an expanding product surface. They are the technical engine behind Cedar's ability to grow. Integration Support Engineering is Cedar's integration reliability team: on-call response, incident management, root cause analysis, and escalation resolution. They own the SLAs that matter most to our clients and are evolving from a reactive response function toward a proactive, systems-thinking discipline, driving down incident volume through better observability, tooling, and upstream framework improvements. Data Engineering builds and evolves Cedar's enterprise data platform: ELT/ETL pipelines, data governance, Medallion architecture, and the real-time data foundations that power Cedar's AI-driven products. The team is mid-transformation, migrating from legacy infrastructure to a modern stack while simultaneously building net-new foundations for a next-generation analytics and intelligence platform that will drive all future product offerings. The stakes are high and the work is consequential. What You'll OwnDelivery predictability. Establish and maintain the processes, rituals, and accountability structures that keep three parallel workstreams (greenfield platform work, client-facing implementations, and live production operations) shipping on time and with high quality. You know how to right-size agile practices for the work at hand. Process pays rent; you believe that. People and manager development. Grow an effective layer of engineering managers and help them build high-performing, engaged teams. This is your primary lever. Your principals own the technical roadmap; your teams' health, growth, and culture live with you. You have a track record of developing first-time and experienced managers alike. Operational excellence. Own the reliability and SLA performance of Cedar's integration systems. Reduce MTTI, MTTR, and systemic incident rates. Build a culture where operational quality (observability, on-call discipline, postmortem rigor) is a first-class engineering value, not an afterthought. Data platform evolution. Partner with the Principal Data Architect to keep Cedar's data platform transition on track: migration from legacy systems, adoption of new architecture across the organization, and ensuring that downstream consumers (product engineering, data science, analytics, and AI/ML) have trusted, accessible data when they need it. Integration scalability. Reduce the time and cost of onboarding new clients and enabling new product lines. Advance the integration frameworks and patterns that let your teams scale their impact without scaling headcount proportionally. Organizational clarity and thrash reduction. Build the structures (intake processes, prioritization frameworks, escalation paths) that protect your teams from the constant pull of ad-hoc requests and shifting priorities. You'll also coach your managers to run their teams with increasing autonomy: to hold a line, uphold a roadmap, and absorb pressure without needing escalation assistance. You'll build an org that operates with discipline even when the environment around it is noisy. Cross-functional partnership. Build effective relationships with Product, Data Science, Commercial, and Delivery Engineering. Represent your teams' capacity and priorities clearly; negotiate trade-offs constructively; keep issues surfaced and resolved before they become crises. You're a peer other leaders want to work with. What You Bring - 12+ years in software engineering or technical implementation, with meaningful time in data-intensive, integration-heavy, or platform domains. - 8+ years in engineering leadership, including 4+ years managing managers, ideally with direct experience overseeing an org of 30+ engineers. - Solid technical grounding in integration systems and data. You engage credibly with principals and managers on architecture trade-offs, operational risk, and build-vs-buy decisions. You don't need to be the deepest expert, but you need to know when to push back and when to trust. - High tolerance for ambiguity, with a demonstrated talent for reducing it. Cedar moves fast and the environment is genuinely noisy. You don't need a clean brief to start moving. You've thrived in orgs where priorities shift, asks are imperfect, and the path forward requires synthesis rather than instruction. You create structure from chaos without waiting for someone else to hand it to you. - Operational instincts. You've owned SLAs, on-call programs, incident management, or client-facing reliability commitments, and you've built the systems and culture to sustain them. - Effective cross-functional stakeholder management, including executive presence. You can translate between engineering realities and business priorities without losing either side. You've navigated trade-off conversations with product, finance, and executive audiences, and you're comfortable representing your teams' work, priorities, and risks clearly in front of C-suite leadership. Preferred - Healthcare domain experience, particularly in revenue cycle management, EHR data models, or healthcare interoperability (HL7/FHIR). The integration complexity at Cedar is significant, and domain context accelerates both credibility and impact. - AI-forward mindset. You believe agentic developer tooling is a genuine force accelerator, not a passing trend, and you set expectations from the front on adoption. You actively model AI-native workflows for your managers and teams, and you create the space and expectation for engineers to integrate these tools into how they build, debug, and ship. You've seen what happens when a team gets this right, and you want to make it happen again. Compensation Range and Benefits - Salary/Hourly Rate Range*: $280,500 - $330,000 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Role Description Cedar is at a pivotal moment in its technical evolution. We are evolving towards a brand-new, enterprise data platform and model, architected specifically to power the future of Cedar’s product offerings. As the Principal Data Architect, you will be the senior technical authority leading this transition, ensuring our new data foundation is clean, scalable, and cleanly separated from legacy debt. This is a hands-on technical leadership role for an engineer who loves building production systems at scale and views AI as a massive accelerator for both personal and team productivity. What You’ll Do - Architect the Future-State Data Model & Storage: Lead the design and execution of a new, high-scale data model and storage architecture that lives outside our legacy monolith. - Ensure Metrics Reliability: Own the accuracy and reliability of Cedar’s core business metrics including collection rate, days in AR, and invoice balance tracking. - Power Intelligent Agents: Build the real-time data foundations that power Cedar’s AI-driven products. - Design for the Future: Design data models for new product lines that expand Cedar’s presence across the full revenue cycle. - Build Production Code: Write, ship, and maintain high-quality production code alongside our team of Data Engineers. - Guide and Mentor Engineers: Act as the technical role model for a team of Data Engineers. - Collaborate: Drive technical alignment across data engineering, platform, and product teams. - Steward Data Integrity: Define and enforce standards for Cedar's enterprise Data Dictionary and metadata strategy. Qualifications - 10+ years of experience in data engineering and backend systems at scale. - Experience leading large technical projects with a high accountability mentality. - Deep, hands-on proficiency with a wide range of data and engineering technologies and patterns. - Experience building "source of truth" systems and a passion for data accuracy. - Experience building data APIs, context systems, or feature stores that power downstream ML/AI applications. - Ability to spot over-engineering and under-engineering with equal confidence. - Clear communication skills to translate complex technical risks and trade-offs into business-relevant terms. - Avid learner and adopter of AI engineering tools. - Demonstrable understanding of healthcare concepts, including revenue cycle management (RCM), billing, and insurance adjudication (highly preferred). Requirements - Experience with technologies such as Snowflake, dbt, Liquibase, Fivetran, Airflow, OpenMetadata, Kafka, SQL, Python, and real-time data processing. - Experience with building production-grade ELT/ETL pipelines and managing complex data transformations in cloud-first environments. - Experience with data validation and reconciliation, comparing pipeline output against source systems. Benefits - Salary/Hourly Rate Range: $246,500 - $311,750. - This role is equity eligible. - This role offers a competitive benefits and wellness package. - Unlimited PTO for vacation, sick, and mental health days. - 16 weeks paid parental leave with health benefits for all parents. - Diversity initiatives that encourage Cedarians to bring their whole selves to work. - Competitive pay, equity (for qualifying roles), and health benefits. - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation. - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources.

Role Description Cedar’s Delivery team is responsible for the end-to-end implementation of Cedar’s product suite. Implementations are a critical part of Cedar’s client lifecycle and can be divided into four major implementation phases: - Sell: Advising the client during the late stages of a Cedar sale on the overall structure of a Cedar implementation and key design decisions, guided by Cedar best practices. - Solution: Architecting a client-tailored implementation plan that surfaces key decisions and risks early on to ensure a smooth process and timely product go-live. - Ship: Flawlessly executing on the implementation plan in partnership with client leaders, client operators, and Cedar’s Client Growth team, leveraging our playbooks and best practices to get the product live in a smooth and timely manner. - Scale: Monitoring the overall stability of Cedar’s product performance after product go-live, resolving support requests, and thoughtfully transitioning the client to steady state. We are seeking an Implementation Director to lead our largest, most strategic implementations within the third stage (Ship) of each client’s Cedar implementation journey. In this role, you will leverage your deep healthcare implementation experience and advanced executive communication, consensus-building, and risk mitigation skills to independently deliver high-quality, complex technical implementations. Internally, you will serve as a strategic thought partner with Delivery team leadership and go-to-market teams on playbook strategy and implementation asset development, investing deeply in optimizing our processes, coaching others and scaling our team. This is an individual contributor role and will report into one of Cedar’s Delivery Group Leads. Qualifications - Experience in a client-facing senior project management, consulting or operations role (or equivalent) within healthcare technology implementations. - Experience working with large hospital systems and/or payers required; Patient Access and/or Revenue Cycle Management and/or EHR implementation expertise required. - Able to prioritize effectively across complex, interdependent workstreams to achieve deadlines. - Exceptional communications skills; able to succinctly articulate status and risks to executive stakeholders. - Demonstrated collaborative, consultative approach to building lifelong relationships with client executive leaders; advanced ability to maintain trust and rapport, especially during times of conflict or disagreement. - Creative and resilient problem-solver; able to proactively anticipate and mitigate risks independently and coach others to do the same. - Strong analytical skills a plus; fluency in, for example, Excel, Looker, Tableau, Salesforce, Smartsheets, etc. - Intellectual curiosity; consistent desire to innovate and improve. - Inspires others to achieve company and individual goals. Requirements - Accountable for the overall success of Cedar implementation for Cedar’s large, strategic clients. - Lead all aspects of development and execution of implementation project plans to ensure on time, on budget, quality delivery; able to execute independently with limited direction and oversight. - Act as a strategic thought partner/senior liaison between Delivery, go-to-market and product teams in designing, building and deploying creative product solutions to meet client requirements and strategic goals. - Work autonomously and creatively in navigating and overcoming obstacles, removing barriers to success for others. - Form strong and productive working relationships with client counterparts at all levels (operators to executives), driving all workstreams and vendors to achieving mutual goals. - Build exceptional partnerships with Cedar Solution Design Leads, Client Growth Leads, Implementation Managers, Solution Architects, and Solution Engineers to execute Cedar’s most complex implementations. - Coach and mentor Cedar Implementation Managers to manage additional complexity, leading by example through our most ambiguous and challenging situations. - Actively build and refine tools and processes to improve Cedar implementations that measurably scale the Delivery team. - Create strong feedback loops and serve as the voice of the customer to internal stakeholders to inform improvements to Cedar’s platform and delivery approach. - Exemplify Cedar’s values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity. Benefits - Salary Range*: $157,250 - $185,000. - This role is also equity eligible. - This role offers a competitive benefits and wellness package. - Unlimited PTO for vacation, sick and mental health days. - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work. - Diversity initiatives that encourage Cedarians to bring their whole selves to work. - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance. - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation. - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources. Company Description Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. - Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). - As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. - Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role As a Senior Director of Client Management, you will serve as the face of Cedar to our clients. Key areas of focus will be building positive relationships with executive partners, driving strategy around partnership expansion opportunities, and collaborating with internal partners from different departments to execute on client strategies. Responsibilities - Own and drive client strategy: Develop and execute tailored account strategies that align client goals with Cedar’s business objectives, ensuring long-term partnership success. - Serve as a trusted advisor: Build strong, consultative relationships with C-suite and VP-level client stakeholders, understanding their business challenges and positioning Cedar’s solutions effectively. - Leverage data and insights: Use analytics and storytelling to demonstrate value, identify optimization opportunities, and support renewals and expansions. - Collaborate cross-functionally: Partner with Sales, Product, Commercial Strategy, and Operations to deliver seamless client experiences and identify growth opportunities. - Influence and advocate: Navigate complex client organizations and internal teams to resolve issues, negotiate contracts, and drive outcomes that balance client needs and company goals. - Represent Cedar leadership: Prepare executives for client engagements and ensure alignment across senior stakeholders internally and externally. Skills & Experience - 7 -10 years of experience in account management, sales, business development and/or consulting - Proven track record of building VP-level and above relationships with health system partners - Experience securing contract renewals and/or expansions - Strong written and verbal communication skills - Experience and strong interest in the healthcare tech industry - Ability to go deep to understand and speak to product capabilities - Demonstrates a self-starter mentality - Experience working with several internal partners across departments such as product, engineering, and marketing Compensation Range and Benefits - Salary Range*: in CA, NY, NJ, CT, WA: $144,500 - $170,000 - Salary Range*: NOT in CA, NY, NJ, CT, WA: $130,100 - $153,500 - This role is also eligible for bonus and equity. - This role offers a competitive benefits and wellness package. *Subject to location, experience, and education What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role The Product Security team at Cedar combines software development with deep application security expertise in order to help build our patient-focused solutions efficiently and safely. As a Product Security Engineer at Cedar, you will work with an inquisitive, diverse, and experienced team on a platform that is rapidly scaling. You’ll help solve problems that matter, affecting tens of millions of patients annually. Our core tenets include using good judgment and having the autonomy to be successful. Your role will be to build secure, supportable secure paths for other engineers to follow and help accelerate Cedar Engineering’s mission. Whether it’s an improvement on single sign on experience, a smoother UI for credential management, or multi-tenant encrypted vault solutions, Cedar Product Security Engineers build the security tools others need to do their work more safely and more efficiently. At Cedar, we don’t require experience with particular languages, but deep familiarity with modern and industry-standard technologies, like Python, Go, and Kotlin are a plus. About You - You’re an application security engineer who prioritizes addressing security challenges with technology, not process - You love building services and tools that help product and platform engineers build, deploy, and maintain products that help hundreds of millions of people - You have experience with security code review, threat modeling or security architecture reviews. - You’re proficient in Python, Go, or Kotlin Bonus Points if you have - Familiarity with HIPAA, PCI, and the unique considerations around securing health and payments data - Experience creating developer focused security tooling or libraries - Participation in security capture-the-flag events Responsibilities - Create and extend services and tools that help product and platform engineers build, deploy, and maintain Cedar products safely and efficiently. - Serve as a Security Partner for multiple engineering teams across the SSDLC, evangelizing security and helping threat model features, bake security into designs, and review code and implementations - Contribute to security automation projects, such as static analysis, vulnerability management, and asset inventory What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a fast-moving company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Flexibility to work from home or in the office, depending on what works best for you - Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles) and health benefits that start on your first day - 401k plan with 3% employer non-election contribution - Access to hands-on mentorship, employee and management coaching, and a stipend for learning and development resources to help you grow both professionally and personally Compensation Range and Benefits - Salary: $157,250 - $198,875 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar is seeking a Sr. Analyst to join our Strategic Finance team! This individual will play a meaningful role in contributing to a data-driven approach to our long-term business strategy and ensure execution on those goals. We're seeking a highly analytical and strategic thinker, focusing on Commercial and Product Finance initiatives. This role will be instrumental in partnering with the broader team to drive data-driven decision-making across our product portfolio and commercial operations as we scale in 2026 and beyond. Our ideal candidate is highly strategic & analytical, data-driven, and eager to learn and develop their skills further. This role sits at the intersection of product, engineering, sales, and finance, requiring someone who can translate complex technical and financial concepts across different audiences. The right person will be equally comfortable diving deep into product metrics and cost structures as they are discussing pricing strategy with commercial teams. This individual needs the ability to balance detailed product economics while maintaining sight of Cedar's broader commercial vision. As a crucial cross-functional position, our Sr. Analyst will need exceptional communication skills to effectively partner with product managers, engineering leads, sales executives, and finance leadership while delivering insights that drive strategic decision-making. Responsibilities - Financial Analysis & Modeling - Own advanced financial analysis and data gathering, including forecasting, modeling, and scenario analysis. - Build and maintain product-level P&Ls, revenue forecasting models, and profitability analyses in partnership with Product and Engineering teams. - Develop cost allocation methodologies to understand client- and product-specific economics. - Conduct analysis of pricing effectiveness and market opportunities in collaboration with Sales and Marketing teams. - Own regular reports and metrics end-to-end, ensuring accuracy and timely delivery to senior leadership. - Serve as a trusted analytical resource for business partners, independently interfacing with cross-functional partners and resolving complex issues. - Assist in deal desk operations by providing financial analysis for complex deal structures. - Support preparation of quarterly board materials and executive presentations related to product and commercial performance. - Proactively identify and communicate opportunities to improve, automate, or simplify finance tools and processes, and help lead those efforts. Required Skills & Experience - 3–5 years of experience, preferably at a start up, investment banking, high-growth corporate finance, private equity, or venture capital. - Demonstrated ability to work independently and own deliverables end-to-end with minimal oversight. - Outstanding financial modeling and forecasting skills; advanced Excel proficiency. - Strong attention to detail with the ability to synthesize complex data into clear, decision-ready insights. - Excellent communication skills - verbal, written, and presentation - with a proven ability to partner across technical and non-technical stakeholders including senior leadership. - Sound judgment and creative problem-solving skills; comfortable navigating ambiguous or complex situations. - Passionate about Cedar's mission of improving the healthcare finance experience. Compensation Range and Benefits - Salary Range* in CA, NY, NJ, CT, WA: $123,250 - $145,000 - Salary Range* NOT in CA, NY, NJ, CT, WA: $110,900 - $130,500 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people’s lives. The Role: The Delivery organization owns the process of getting our new clients from implementation kickoff through launch to stability and handoff to the client management team. We're seeking a Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms. Solutions Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team. Cedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly. Responsibilities: - Conduct technical and operational discovery with clients to define requirements, dependencies, and implementation risks. - Translate client data structures and file formats into Cedar’s infrastructure, schemas, and integration design. - Lead data validation and UAT efforts to identify root causes, resolve data mismatches, transformation issues, and load failures, and confirm the solution performs as expected across data quality, access, functionality, and performance. - Ability to communicate complex concepts to technical and operational stakeholders regarding networking, security, change approval processes, user authentication, and technical reviews. - Manage multi-threaded, complex projects and succinctly convey progress against goals/milestones. - Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers. - Critical thinking through ambiguity in technical and operational workflows. Solutions should meet client requirements and a high bar for technical sustainability and quality. - Comfortable operating independently on ambiguous projects while balancing multiple concurrent workstreams, making sound tradeoff decisions, and grounding decisions in core technical concepts. - Thoughtful in using AI and other emerging technologies in day-to-day work to accelerate analysis, documentation, troubleshooting, and execution while maintaining strong judgment and accuracy. - Curious about new technologies and motivated to apply them pragmatically to improve delivery quality, efficiency, and team effectiveness. Skills & Experience: - Minimum 3 years professional experience, with 2+ years experience in client-facing roles driving technical project leadership in an enterprise setting - Background working with any of the following: enterprise health care systems, digital consumer payments or backend payment processing technologies, enterprise system integrations or an Electronic Health Record company. - Comfortable working with data structures, relational databases, and cloud infrastructure - Strong analytical capabilities with high proficiency in SQL. Experience with Python and API integrations is preferred. - Effective and credible leading outcomes-focused client conversations - Experience communicating clear technical and business requirements to engineering - You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity. - Lastly, you should be excited about Cedar's mission of improving the healthcare financial experience Compensation Range and Benefits - Salary Range* - $149,000-$175,250 - This role is also bonus and equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-RD1 #LI-REMOTE What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.