Cedar

Role Description Cedar’s Delivery team is responsible for the end-to-end implementation of Cedar’s product suite. Implementations are a critical part of Cedar’s client lifecycle and can be divided into four major implementation phases: - Sell: Advising the client during the late stages of a Cedar sale on the overall structure of a Cedar implementation and key design decisions, guided by Cedar best practices. - Solution: Architecting a client-tailored implementation plan that surfaces key decisions and risks early on to ensure a smooth process and timely product go-live. - Ship: Flawlessly executing on the implementation plan in partnership with client leaders, client operators, and Cedar’s Client Growth team, leveraging our playbooks and best practices to get the product live in a smooth and timely manner. - Scale: Monitoring the overall stability of Cedar’s product performance after product go-live, resolving support requests, and thoughtfully transitioning the client to steady state. We are seeking an Implementation Director to lead our largest, most strategic implementations within the third stage (Ship) of each client’s Cedar implementation journey. In this role, you will leverage your deep healthcare implementation experience and advanced executive communication, consensus-building, and risk mitigation skills to independently deliver high-quality, complex technical implementations. Internally, you will serve as a strategic thought partner with Delivery team leadership and go-to-market teams on playbook strategy and implementation asset development, investing deeply in optimizing our processes, coaching others and scaling our team. This is an individual contributor role and will report into one of Cedar’s Delivery Group Leads. Qualifications - Experience in a client-facing senior project management, consulting or operations role (or equivalent) within healthcare technology implementations. - Experience working with large hospital systems and/or payers required; Patient Access and/or Revenue Cycle Management and/or EHR implementation expertise required. - Able to prioritize effectively across complex, interdependent workstreams to achieve deadlines. - Exceptional communications skills; able to succinctly articulate status and risks to executive stakeholders. - Demonstrated collaborative, consultative approach to building lifelong relationships with client executive leaders; advanced ability to maintain trust and rapport, especially during times of conflict or disagreement. - Creative and resilient problem-solver; able to proactively anticipate and mitigate risks independently and coach others to do the same. - Strong analytical skills a plus; fluency in, for example, Excel, Looker, Tableau, Salesforce, Smartsheets, etc. - Intellectual curiosity; consistent desire to innovate and improve. - Inspires others to achieve company and individual goals. Requirements - Accountable for the overall success of Cedar implementation for Cedar’s large, strategic clients. - Lead all aspects of development and execution of implementation project plans to ensure on time, on budget, quality delivery; able to execute independently with limited direction and oversight. - Act as a strategic thought partner/senior liaison between Delivery, go-to-market and product teams in designing, building and deploying creative product solutions to meet client requirements and strategic goals. - Work autonomously and creatively in navigating and overcoming obstacles, removing barriers to success for others. - Form strong and productive working relationships with client counterparts at all levels (operators to executives), driving all workstreams and vendors to achieving mutual goals. - Build exceptional partnerships with Cedar Solution Design Leads, Client Growth Leads, Implementation Managers, Solution Architects, and Solution Engineers to execute Cedar’s most complex implementations. - Coach and mentor Cedar Implementation Managers to manage additional complexity, leading by example through our most ambiguous and challenging situations. - Actively build and refine tools and processes to improve Cedar implementations that measurably scale the Delivery team. - Create strong feedback loops and serve as the voice of the customer to internal stakeholders to inform improvements to Cedar’s platform and delivery approach. - Exemplify Cedar’s values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity. Benefits - Salary Range*: $157,250 - $185,000. - This role is also equity eligible. - This role offers a competitive benefits and wellness package. - Unlimited PTO for vacation, sick and mental health days. - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work. - Diversity initiatives that encourage Cedarians to bring their whole selves to work. - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance. - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation. - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources. Company Description Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. - Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). - As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. - Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role As a Senior Director of Client Management, you will serve as the face of Cedar to our clients. Key areas of focus will be building positive relationships with executive partners, driving strategy around partnership expansion opportunities, and collaborating with internal partners from different departments to execute on client strategies. Responsibilities - Own and drive client strategy: Develop and execute tailored account strategies that align client goals with Cedar’s business objectives, ensuring long-term partnership success. - Serve as a trusted advisor: Build strong, consultative relationships with C-suite and VP-level client stakeholders, understanding their business challenges and positioning Cedar’s solutions effectively. - Leverage data and insights: Use analytics and storytelling to demonstrate value, identify optimization opportunities, and support renewals and expansions. - Collaborate cross-functionally: Partner with Sales, Product, Commercial Strategy, and Operations to deliver seamless client experiences and identify growth opportunities. - Influence and advocate: Navigate complex client organizations and internal teams to resolve issues, negotiate contracts, and drive outcomes that balance client needs and company goals. - Represent Cedar leadership: Prepare executives for client engagements and ensure alignment across senior stakeholders internally and externally. Skills & Experience - 7 -10 years of experience in account management, sales, business development and/or consulting - Proven track record of building VP-level and above relationships with health system partners - Experience securing contract renewals and/or expansions - Strong written and verbal communication skills - Experience and strong interest in the healthcare tech industry - Ability to go deep to understand and speak to product capabilities - Demonstrates a self-starter mentality - Experience working with several internal partners across departments such as product, engineering, and marketing Compensation Range and Benefits - Salary Range*: in CA, NY, NJ, CT, WA: $144,500 - $170,000 - Salary Range*: NOT in CA, NY, NJ, CT, WA: $130,100 - $153,500 - This role is also eligible for bonus and equity. - This role offers a competitive benefits and wellness package. *Subject to location, experience, and education What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role The Product Security team at Cedar combines software development with deep application security expertise in order to help build our patient-focused solutions efficiently and safely. As a Product Security Engineer at Cedar, you will work with an inquisitive, diverse, and experienced team on a platform that is rapidly scaling. You’ll help solve problems that matter, affecting tens of millions of patients annually. Our core tenets include using good judgment and having the autonomy to be successful. Your role will be to build secure, supportable secure paths for other engineers to follow and help accelerate Cedar Engineering’s mission. Whether it’s an improvement on single sign on experience, a smoother UI for credential management, or multi-tenant encrypted vault solutions, Cedar Product Security Engineers build the security tools others need to do their work more safely and more efficiently. At Cedar, we don’t require experience with particular languages, but deep familiarity with modern and industry-standard technologies, like Python, Go, and Kotlin are a plus. About You - You’re an application security engineer who prioritizes addressing security challenges with technology, not process - You love building services and tools that help product and platform engineers build, deploy, and maintain products that help hundreds of millions of people - You have experience with security code review, threat modeling or security architecture reviews. - You’re proficient in Python, Go, or Kotlin Bonus Points if you have - Familiarity with HIPAA, PCI, and the unique considerations around securing health and payments data - Experience creating developer focused security tooling or libraries - Participation in security capture-the-flag events Responsibilities - Create and extend services and tools that help product and platform engineers build, deploy, and maintain Cedar products safely and efficiently. - Serve as a Security Partner for multiple engineering teams across the SSDLC, evangelizing security and helping threat model features, bake security into designs, and review code and implementations - Contribute to security automation projects, such as static analysis, vulnerability management, and asset inventory What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a fast-moving company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Flexibility to work from home or in the office, depending on what works best for you - Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles) and health benefits that start on your first day - 401k plan with 3% employer non-election contribution - Access to hands-on mentorship, employee and management coaching, and a stipend for learning and development resources to help you grow both professionally and personally Compensation Range and Benefits - Salary: $157,250 - $198,875 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar is seeking a Sr. Analyst to join our Strategic Finance team! This individual will play a meaningful role in contributing to a data-driven approach to our long-term business strategy and ensure execution on those goals. We're seeking a highly analytical and strategic thinker, focusing on Commercial and Product Finance initiatives. This role will be instrumental in partnering with the broader team to drive data-driven decision-making across our product portfolio and commercial operations as we scale in 2026 and beyond. Our ideal candidate is highly strategic & analytical, data-driven, and eager to learn and develop their skills further. This role sits at the intersection of product, engineering, sales, and finance, requiring someone who can translate complex technical and financial concepts across different audiences. The right person will be equally comfortable diving deep into product metrics and cost structures as they are discussing pricing strategy with commercial teams. This individual needs the ability to balance detailed product economics while maintaining sight of Cedar's broader commercial vision. As a crucial cross-functional position, our Sr. Analyst will need exceptional communication skills to effectively partner with product managers, engineering leads, sales executives, and finance leadership while delivering insights that drive strategic decision-making. Responsibilities - Financial Analysis & Modeling - Own advanced financial analysis and data gathering, including forecasting, modeling, and scenario analysis. - Build and maintain product-level P&Ls, revenue forecasting models, and profitability analyses in partnership with Product and Engineering teams. - Develop cost allocation methodologies to understand client- and product-specific economics. - Conduct analysis of pricing effectiveness and market opportunities in collaboration with Sales and Marketing teams. - Own regular reports and metrics end-to-end, ensuring accuracy and timely delivery to senior leadership. - Serve as a trusted analytical resource for business partners, independently interfacing with cross-functional partners and resolving complex issues. - Assist in deal desk operations by providing financial analysis for complex deal structures. - Support preparation of quarterly board materials and executive presentations related to product and commercial performance. - Proactively identify and communicate opportunities to improve, automate, or simplify finance tools and processes, and help lead those efforts. Required Skills & Experience - 3–5 years of experience, preferably at a start up, investment banking, high-growth corporate finance, private equity, or venture capital. - Demonstrated ability to work independently and own deliverables end-to-end with minimal oversight. - Outstanding financial modeling and forecasting skills; advanced Excel proficiency. - Strong attention to detail with the ability to synthesize complex data into clear, decision-ready insights. - Excellent communication skills - verbal, written, and presentation - with a proven ability to partner across technical and non-technical stakeholders including senior leadership. - Sound judgment and creative problem-solving skills; comfortable navigating ambiguous or complex situations. - Passionate about Cedar's mission of improving the healthcare finance experience. Compensation Range and Benefits - Salary Range* in CA, NY, NJ, CT, WA: $123,250 - $145,000 - Salary Range* NOT in CA, NY, NJ, CT, WA: $110,900 - $130,500 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people’s lives. The Role: The Delivery organization owns the process of getting our new clients from implementation kickoff through launch to stability and handoff to the client management team. We're seeking a Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms. Solutions Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team. Cedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly. Responsibilities: - Conduct technical and operational discovery with clients to define requirements, dependencies, and implementation risks. - Translate client data structures and file formats into Cedar’s infrastructure, schemas, and integration design. - Lead data validation and UAT efforts to identify root causes, resolve data mismatches, transformation issues, and load failures, and confirm the solution performs as expected across data quality, access, functionality, and performance. - Ability to communicate complex concepts to technical and operational stakeholders regarding networking, security, change approval processes, user authentication, and technical reviews. - Manage multi-threaded, complex projects and succinctly convey progress against goals/milestones. - Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers. - Critical thinking through ambiguity in technical and operational workflows. Solutions should meet client requirements and a high bar for technical sustainability and quality. - Comfortable operating independently on ambiguous projects while balancing multiple concurrent workstreams, making sound tradeoff decisions, and grounding decisions in core technical concepts. - Thoughtful in using AI and other emerging technologies in day-to-day work to accelerate analysis, documentation, troubleshooting, and execution while maintaining strong judgment and accuracy. - Curious about new technologies and motivated to apply them pragmatically to improve delivery quality, efficiency, and team effectiveness. Skills & Experience: - Minimum 3 years professional experience, with 2+ years experience in client-facing roles driving technical project leadership in an enterprise setting - Background working with any of the following: enterprise health care systems, digital consumer payments or backend payment processing technologies, enterprise system integrations or an Electronic Health Record company. - Comfortable working with data structures, relational databases, and cloud infrastructure - Strong analytical capabilities with high proficiency in SQL. Experience with Python and API integrations is preferred. - Effective and credible leading outcomes-focused client conversations - Experience communicating clear technical and business requirements to engineering - You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity. - Lastly, you should be excited about Cedar's mission of improving the healthcare financial experience Compensation Range and Benefits - Salary Range* - $149,000-$175,250 - This role is also bonus and equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-RD1 #LI-REMOTE What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The RoleWe built a voice AI agent that talks to patients about their medical bills and it works. Kora is live with real clients and growing. Now we're expanding into chat, SMS, and outbound calls with a team of five engineers. This role is full-stack in the truest sense: you'll build data integrations, engineer LLM prompts, configure infrastructure, and ship features that real patients interact with the same week. As a member of the Kora squad (formerly known as Support), your day might look like: - Driving Innovation: Experimenting with and launching GenAI-powered features in collaboration with AI scientists. - Harnessing Generative AI: Engineering development and production workflows by integrating LLMs, providing necessary context and constraints using modern practices, and evaluating output for further refinement. This includes context building, prompt design, and building evaluation pipelines that feed directly into Kora's live production system. - Advancing Patient Understanding: Enhancing Kora, our first-in-class voice AI agent, to deliver personalized billing guidance via empathetic and compassionate communication. This means building the infrastructure that exposes insurance information, billing data, and third-party integrations to Kora and prompting the agent to utilize that data accurately in real-time patient conversations. - Working Close to Our Users: Actively reviewing call transcripts and conversation logs to identify good and bad product behavior, then feeding those insights directly back into the system. This team runs unusually close to its end users that is part of how we move fast. - Expanding Kora's Reach: Contributing to the transition from a primarily inbound voice-based agent to a multi-modal platform, including outbound calls, chat, and SMS. There are firsts still to be done on this roadmap. - Inspiring and Leading Others: Actively contributing to team chartering, managing technical projects, and mentoring peer engineers to take ownership of their own projects. - Raising the Technical Bar: Taking creative initiative, such as evaluating new approaches to agent-based engineering or developing rapid prototyping techniques. This includes working with the declarative AI agent platform the team uses to build Kora, and adapting quickly to a non-traditional codebase where prompting an LLM replaces hard-coded logic. What We Look For - Strong technical leadership with a track record of driving measurable impact across the stack (4–6 years of experience preferred, but not required). - Experience in Generative AI and Large Language Models, either via use to increase productivity and efficiency, or by integrating APIs into a product. Personal or professional — we count both. - Comfort crossing typical engineering boundaries. This role spans data pipeline and ETL work, third-party systems integration, cloud infrastructure setup (AWS or GCP), and product-facing feature development. We are not looking for a specialist, we are looking for someone who adapts to wherever the problem is. - Demonstrated proficiency in independent, hands-on coding and problem-solving, including handling complex edge cases, optimising for efficiency, and delivering robust solutions within time constraints. - Excellent communication skills, both written and verbal, with the ability to articulate complex technical ideas clearly, concisely, and with compelling examples, as well as asking insightful clarifying questions. - A strong commitment to engineering best practices, including writing clean, maintainable, and well-tested code, and a proactive approach to managing technical debt. - Entrepreneurial mindset; you thrive in fast-paced, ambiguous environments and love solving complex problems. - Experience with modern languages and frameworks; Python and TypeScript are the primary languages on this team (approximately 50/50). React experience is useful. We are polyglot-friendly, if you learn languages quickly, the specific stack matters less than the depth of what you have built. - Comfort working with non-deterministic systems. LLM outputs vary; the same code can return different answers on different runs. This is a feature of the domain, not a bug. You will need to design for it, monitor for it, and iterate against it without the safety net of purely deterministic testing. - Passion for our mission. You care about making healthcare simpler, fairer, and more transparent for patients. Compensation Range and Benefits: - Salary Range*: $170,000-215,000 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role We are in search of a Tech Lead Manager to lead development of the machine learning systems that underlie our foundational Personalization Engine within Cedar Pay. This role requires deep expertise in machine learning engineering (from ML modeling to MLOps) and a desire to drive impact through a combination of hands-on technical contributions and people management. Your work will serve as the "decisioning brain" for a vast array of product features that are developed by multiple Cedar squads. Your models will navigate thousands of unique patient variables, economic situations, healthcare-specific intricacies, and behavioral patterns, to ensure every patient journey is optimized for both financial resolution and a positive healthcare financial experience. The robust system that you build and scale will be the intelligent core that powers personalized experiences within Cedar Pay. Key responsibilities - ML System Ownership: Serve as key DRI (Directly Responsible Individual) for the ML System that powers the Personalization Engine. You will own the machine learning lifecycle end-to-end, ensuring system reliability, platform scalability, and model effectiveness, in partnership with the engineers on the team. - Full-Stack ML Execution: Lead and execute engineering work ranging from high-performance MLOps (feature stores, pipelines for model deployment, inference, and monitoring) to sophisticated ML modeling (can include training ensemble models, reinforcement learning, multi-armed bandits, or more), while employing guardrails for compliance and fairness. You will lead by example by making hands-on contributions, and also by guiding and empowering the two ML engineers on your team. - Technical Leadership and People Management: Act as a force-multiplier for the Personalization Foundations squad. You will conduct rigorous code and design reviews, elevating the bar across the team, contributing to a culture that is committed to technical excellence and product impact. You will serve as direct manager for the machine learning engineers on the squad, mentoring and coaching them to support their professional growth. - Balancing Rigor with a Bias for Action: With a deep understanding of software engineering principles, you build robust, production-grade systems that can handle the scale of millions of healthcare transactions, while also enabling the ability to rapidly operationalize, iterate on, and improve ML models and approaches as we collect data and generate new insights. You understand that the first approach is never perfect, and that learning is a continuous process; you focus on building for the validated present rather than over-engineering for an unproven future. - Feedback Loop Optimization: Using your combined skillset in data engineering and ML model design, you will improve and expand upon the feedback loop that captures patient reactions to real-time decisions, ensuring that our models learn autonomously and adapt to changing economic and healthcare landscapes. - Cross-Functional Leadership: Partner with Product and Design to translate ambiguous patient journey touchpoints into concrete ML problems. You will help to define the "surface area" of where and how machine learning can provide the most leverage within the Cedar Pay ecosystem. Required Skills and Experience - Track record of building production ML systems: You have 6+ years of professional experience in machine learning engineering, where you have designed, built, and deployed effective ML-powered personalization systems or recommendation engines at scale for consumer-facing products (e.g., fintech, e-commerce, social media, etc.) - Strong programming skillset: You bring technical excellence as you contribute hands-on across the full ML lifecycle—building data pipelines for feature engineering, training the core models, and enhancing the MLOps infrastructure required to serve and monitor these insights at scale. Expertise in both Python and SQL is highly preferred. - Leadership: You have 1+ years of experience managing ML engineers and scientists, and you have led a team to execute on a technical roadmap, from ideation to production. Although we prefer candidates who have previous management experience, candidates with experience in an IC Tech Lead ML role where they had informal or dotted-line management responsibilities will still be considered (and for these candidates, we can craft a tailored growth plan into a formal management role at Cedar). - Collaboration: You have experience collaborating closely with product leaders and software engineers, understanding that ML systems don’t work in isolation but only in the context of a larger software product. - ROI-driven mindset: You go beyond training models or engineering systems—you have an inclination to dive into the data to understand the "why." You can articulate how to formulate a business problem as a supervised, unsupervised, or reinforcement learning task. You possess the judgment to determine when the incremental benefits of a model justify the cost of building and operating it. You are comfortable championing simpler, non-ML solutions when they offer a higher return on investment for the business. - Machine learning for a mission: The idea of applying your technical skillset to improve the healthcare financial experience is something that excites and inspires you. Nice-to-have, but not required: - Experience with agentic personalization: You have built and integrated effective Generative AI features into a personalization system, or you have designed tools, components and modules that help enable the development of safe, high-performance GenAI features. - Leading the build of software products, beyond the AI/ML components: If your tech leadership skillset crosses over from machine learning engineering to product engineering, you will thrive as a leader in this cross-functional team. Compensation Range and Benefits: - Salary Range*: $195,500 - 247,000 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-Remote #LI-JJ2 What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role We are seeking a seasoned Software Engineer III to join our Data Integration and Platforms team. This role will help us tackle challenges of scale, quality and insight as the company grows its market share and product scope. You will be responsible for building systems and technologies used by client-facing engineers performing data integrations with electronic health record systems; those used by product engineers integrating with partners and making their own data available for analysis; those used by data scientists creating business insights that help build better products and create better patient experiences. This new team brings together engineers from multiple parts of the organization, and you will be responsible for building toward a common data, AI and ML platform vision - then relentlessly executing while staying atop evolving business priorities. In this role you will: - Contribute to the evolution of our integration data pipelines from homegrown ETL scripts to a modern, scalable data stack (e.g., dbt, Airflow, Snowflake). - Engineer for scale, improve the performance of our data pipelines to handle the daily processing of tens of millions of records while ensuring high quality and robust observability - Develop our data platform to serve our most popular products while laying the foundation to enable ease of data onboarding and use for new experiments and use cases - Collaborate closely with delivery engineering teams on mechanisms to improve the quality, speed and scalability of data integration with healthcare providers. - Apply rigorous software engineering practices to the data domain, including version control, automated testing (unit/integration), CI/CD, and structured logging/observability. About You - 3+ years of experience in software design and systems engineering, with some time in teams integrating or using large and complex datasets. - Fluency reading and writing Python code, with particular familiarity in common data processing libraries - Comfortable with SQL and working with Postgres databases - Technical familiarity across the data ecosystem: storage, query and ETL orchestration technology; governance and quality; analytics, visualization, and AI/ML pipelines. - Strong self starter initiative, Cedar is a mature startup but successful candidates will still need a strong drive to understand the systems and navigate them to deliver successfully - Ability to thrive in a fast-paced, dynamic environment with competing priorities Nice to Have - Familiarity with data engineering tools like dbt, Snowflake, Apache Airflow, Dagster, SQL Alchemy, Fivetran, Kafka - Familiarity with optimizing SQL queries - Familiarity with Kotlin and Go - Knowledgeable of data engineering paradigms like ETL, ELT, Medallion Architecture, and Data Mesh and can reason between them Compensation Range and Benefits - Salary/Hourly Rate Range*: $170,000 - $215,000 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-VG1 What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role We are seeking a seasoned Senior Software Engineer to join our Data Integration and Platforms team on the Retain squad to help support our live clients. This team is our primary client-facing engineering team for our live clients. You will be partnering closely with Product, Delivery, and Support. This is a dynamic role that focuses on both refining and enhancing our critical integrations and on strategic investments in our core data platform through data semantics, 835 processing, and data catalog and lineage. In this role you will: - Lead the design and evolution of the interfaces that connect live integration data to the rest of Cedar. - Act as a product engineer for internal users, driving the roadmap and delivering tools and data abstractions that make messy, customer-sourced data understandable and consumable across the company. - Support our existing live clients by implementing strategic enhancements to their integrations. - Act as a technical mentor for the team, establishing coding standards and best practices for our evolving data platform. - Balance delivery on the needs of today while keeping an eye toward our future North Star Architecture, grounding deliverables in business critical outcomes with strong engineering fundamentals - Collaborate closely with delivery engineering teams on mechanisms to improve the quality, speed and scalability of data integration with healthcare providers. - Continuously drive scalability into data tools, processes and engineering practices in order to reduce implementation and analytic timelines, customer friction points and maintenance costs. - Apply rigorous software engineering practices to the data domain, including version control, automated testing (unit/integration), CI/CD, and structured logging/observability. Who You Are: - 6+ years of professional software development experience, ideally in data/system integrations roles. - Experienced in designing systems with real-world scale, complexity, and ambiguity. - Strong communicator who collaborates well with cross-functional teams and non-technical stakeholders. - Skilled in mentoring peers and helping others grow through pairing, feedback, and guidance - Comfortable with tradeoffs and pragmatic about architecture decisions. - Passionate about improving the healthcare experience through thoughtful, human-centered software. Bonus Points For: - Comfort with Python/Django - Experience with Healthcare Interoperability Standards such as HL7/FHIR, X12, etc. - Technical expertise across the data ecosystem: storage, query and ETL orchestration technology; governance and quality; analytics, visualization, and AI/ML pipelines. - Familiar with data engineering paradigms like ETL, ELT, Medallion Architecture, and Data Mesh, and can reason between them. - Strong self-starter with initiative. Cedar is a mature startup, but successful candidates will still need a strong drive to understand the systems and navigate them to deliver successfully. - Familiarity with data engineering tools like dbt, Snowflake, Apache Airflow, Dagster, SQL Alchemy, Fivetran, and Kafka. - Familiarity with Kotlin and Go. Compensation Range and Benefits - Salary Range*: $195,500 - $247,250 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-VG1 What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar, the leading healthcare financial experience platform, is entering its next phase of growth as a scaled, multi-product healthtech company. We are hiring a Head of Strategic Finance to serve as a senior strategic partner to the CFO, CEO, and executive team—owning enterprise-level financial strategy, commercial and product finance, and corporate development initiatives. This role is responsible for helping Cedar make high-leverage, irreversible decisions—where we invest, how we scale, and how we execute against our long-term plan. The ideal candidate combines deep strategic finance judgment with strong executive presence and the ability to translate complex analysis into clear recommendations. The person will report directly to the Chief Financial Officer and will serve on the Cedar Senior Leadership Team. In this capacity, this role is expected to be a thought leader on topics that impact all teams in the organization. Responsibilities: Strategic Finance & Enterprise Planning - Own Cedar’s financial planning, scenario modeling, and capital allocation frameworks. - Oversee the development of the company’s multi-scenario top-line plan - Lead complex modeling and analysis to support executive and Board-level decisions. - Support the development of and operationalization of pricing for all Cedar products. - Oversee the development of preparing business cases for new products & partnerships - Help lead and support Deal Desk operations and strategy for the Finance team - Partner with the Commercial Strategy and Product teams to manage the financial and business performance of the Cedar product suite. - Partner closely with the CFO to define financial strategy aligned to product expansion, growth priorities, and profitability goals. Corporate Development & Strategic Initiatives - Evaluate potential M&A, partnerships, and strategic investments—from initial assessment through diligence and execution (as applicable). - Develop and maintain Cedar’s corporate development thesis and evaluation framework to ensure strategic alignment. - Lead the development of and manage workstreams for any due diligence efforts - Partner with Legal, Finance, and functional leaders on integration planning when relevant. Executive Influence & Decision Support - Serve as a trusted advisor to the CFO and executive team, bringing clarity, tradeoffs, and recommendations—not just analysis. - Prepare materials and insights for Board and investor discussions. - Act as a thought partner to Finance, Product, GTM, etc on high-impact initiatives. - Influence decisions across the company using credibility and judgment. Team & Capability Building - Mentor and develop team members as the function grows. - Build and evolve strategic finance capabilities as Cedar scales. - Define processes, tools, and operating cadence that raise the bar on strategic rigor. Requirements: - 10+ years of experience across strategic finance, corporate development, investment banking, consulting, or operating roles in high-growth environments. - Proven track record of influencing enterprise-level decisions in a scaling company. - Experience supporting or leading M&A, strategic partnerships, or major investment decisions. - Strong understanding of SaaS / healthtech / fintech business models preferred. - Deep expertise in financial modeling, scenario analysis, and valuation. - Strong strategic judgment—knowing what matters and what doesn’t. - Ability to translate complex analysis into clear, executive-level recommendations. - Executive presence and comfort operating with ambiguity. - Strong cross-functional partnership skills. Compensation Range and Benefits - Salary Range* in CA, NY, NJ, CT, WA: $238,000 - $280,000 - Salary Range* NOT in CA, NY, NJ, CT, WA: $214,200 - $252,000 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE #LI-TN1 What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.