• Prospect, develop and close new business with new and existing customers. • Meet or exceed annual sales targets within assigned territory and accounts. • Regularly travel to perform customer consultations to determine needs and solutions and obtain detailed information for estimates and proposals. • Maintain involvement on turnkey projects, demonstrations, and other related customer projects to meet deadlines. • Attend product and selling skills seminars and participate in local industry associations and tradeshows. • Maintain an in-depth knowledge of the water and wastewater industry and product lines represented by the company. • Utilize CRM for all prospecting and customer activities. • Prepare and give technical presentations to explain to customers how the products and services work. • Work with the customers and Engineers to ensure the equipment meets the system requirements. • Communicate with the sales team to understand consumer demands and offer sales support where necessary. • Secure orders, guarantee product standards and assure product delivery. • Establish customer rapport and acceptance. • Plan for modifications to products to meet consumer demands. • Help clients to solve problems with product usage. • Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

• Create and deliver technical product presentations to prospective customers • Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs • Lead product evaluations and custom product configurations • Design evaluation test plans with customers and guide the process to successful outcomes

Role Description Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Solutions Architect to join our amazing culture. In this role, you will work with sales colleagues in solutioning, designing and estimating large-scale, complex, and specialized facilities in verticals such as Utilities, Data Centers, Petro Chem or highly regulated environments. As an Electronic and Physical Security Solutions Architect, you will play a critical role in pursuing and creating accurate, high-value designs, scopes of work and proposals that meet the unique demands of enterprise-level and complex projects. What you’ll do with “Our Training and Your Experience” – Solutions Arch. - Data Center Vertical - Own the Design as a Service (DaaS) intake, capture scope and DaaS request, align with requestor and customer expectations, outline assumptions, create DaaS RFI’s, outline define DaaS deliverables, schedule, and RACI. - Drive the design lifecycle ie. SD, DD, CD, IFC, etc.; understand and run Bluebeam session reviews, log/resolve comments, and issue formal revisions/decisions from these coordinated reviews. - Create/Understand/Document/Enforce templates, naming, versioning, and repository standards; maintain clean document control and audit trails. - Provide designer-of-record clarity and change control; document assumptions, exclusions, risks, and impacts for projects that are being supported. - Translate use cases and customer design needs/intents into design packages across Data Center security program platforms. - Produce, coordinate, communicate -- preliminary and detailed design packages (plans, details/typical, device schedules, one-lines, Basis of Design (BOD)) aligned to client standards and best practices. - Work with Partners to identify new and best technology to apply to solutions and designs. - Identify project risks, special handling requirements, and potential solutions to address regulatory and customer expectations. - Strong coordination within a design construction project – Understanding of Security Design needs and coordinate/communicate with other stakeholders, examples if standard coordination items – Turnstiles, Fire Alarm integration, Power/Electrical Requirements, MDF/IDF/MMR layouts, device elevations and placements, headend requirements, rack elevations, power/PoE/VLAN basics, pathways, grounding/bonding basics, and ceiling/clearance constraints. - Participate in site surveys to confirm conditions (cages/perimeter, hot/cold aisles, mounting heights, other consultant alignment). - Align and coordinate with other consultants including but not limited to (Div 8) (Div 26), Communications (Div 27), electrified hardware Specifications, structured cabling, networking/IT, facilities, and GC trades on interfaces and design responsibilities. - Door Hardware reviews and coordination with GC and/or Door Hardware Consultants. - Coordinate security system network backhaul paths, port counts, and network integration points with facility IT/network teams. - Understand, develop, publish, and maintain BOD packages for data center customers (design philosophy, performance criteria, device selection and application, acceptance/commissioning criteria). - Author, interpret, and update Division 28 specifications (Electronic Safety & Security); ensure alignment to drawings, schedules, and SOWs. - Ensure Design Drawing sets match the specifications or needs of the current design package requirements. - Track project costs, potential risks, and margins to optimize pricing strategies. - Support the developed design, track and communicate changes, document change management, represent design intent with other trades/disciplines, and provide field clarifications. - Maintain/review data center design standards (typicals, varying device technologies, checklists, coordination) to drive speed and consistency. - Champion QA/QC practices within the projects supported with the intent to, reduce rework and clashes; improve cycle time via templates/automation. - Lead clear, concise stakeholder communications (status, decisions, impacts); publish meeting notes and action logs. - Mentor junior designers/engineers; provide technical reviews and coaching on data center best practices. Qualifications - Deep expertise in ACS, VMS/CCTV, IDS/PIDS for large, mission-critical environments (data centers, enterprise campuses). - Ability to read/analyze and create Division 28 specs, support RFP responses, and craft design-intent language; convert specs/requirements into accurate, buildable design packages. - Strong ownership of DaaS lifecycles and understanding of roles/responsibilities across trades and disciplines. - Practical knowledge of the data center building framework and layered security approaches. - Familiarity with terminology and best practices for securing Data Center facilities and common industry standards. - Proficiency with Bluebeam (sessions/markups), AutoCAD/Revit markup workflows, and MS 365/SharePoint/Smartsheet (or equivalent tools). - Understanding of Revit/BIM execution plans and their impact on coordination and deliverables. - Understanding and knowledge of ACC and other shared consultant data repositories and submittal workflow processes. - Strong document control discipline (templates, versioning, naming conventions). - Exceptional communication, organization, and follow-through; able to manage multiple concurrent DaaS requests under tight deadlines. - High sense of ownership and integrity; clear decision documentation and stakeholder alignment. - Experience with data centers, global programs, or multi-site rollouts. - Familiarity with standards/codes applicable to data centers (i.e., SOC 2, ISO 27000, TIA-942, NFPA 70/72; awareness of enterprise security standards). - Exposure to server/VMS sizing and cybersecurity implications for physical security systems. - Relevant certifications (i.e. ASIS PSP, RCDD, and/or manufacturer credentials for major ACS/VMS/PIDS platforms). Requirements - Education: College degree, trade school, or equivalent experience. - Minimum Experience: 7-9 years of experience in design consulting, system design, system commissioning, estimating, project management and/or installation for complex and large-scale electronic physical security projects. Benefits - 10 Company Holidays and Paid Time Off starting at 13 days annually. - Fun & Laughter Day Off. - Medical, Dental & Vision Plan. - Life insurance & Disability Plan. - Wellness Program. - 401K Matching Plan. - Colleague Assistance Program. - Tuition reimbursement. - Competitive salary and compensation plan. - Vehicle reimbursement plan or company vehicle. - Corporate Social Responsibility Day. - Cell phone reimbursement (if applicable). - Paid parental leave.

• Partner closely with US Sales to support deal progression and conversion by owning the technical dimension of partner acquisition. • Lead technical discovery with partners, understanding their infrastructure, constraints, and business models. • Design and propose solution architectures aligned with Blackwall’s capabilities and partner environments. • Lead and coordinate Proof of Concept phases in collaboration with Tech Ops, ensuring solutions are validated and deployable. • Identify technical risks early and define mitigation approaches to avoid delays or failed integrations. • Support solution positioning through product demonstrations, technical discussions, and tailored proposals. • Engage directly with partners via calls, onsite meetings, and industry events as the technical face of Blackwall. • Deliver technical enablement and training sessions to partners and customers. • Collaborate with Tech Ops and Partner Success to ensure smooth transition from validation to production. • Contribute to defining reference architectures and best practices based on partner needs and market feedback. • Provide input to Product and Engineering based on recurring requirements and integration patterns.