• Own end-to-end execution across SSP partner platforms, including submitting domains for approval, generating and validating placement IDs, and configuring inventory settings • Act as a primary point of contact for SSPs and demand partners to support onboarding, troubleshooting, and ongoing optimizations. Proactively follow up on requests, escalate issues when needed, and maintain strong working relationships to ensure timely responses • Implement and maintain advertiser and category blocklists across SSPs based on publisher requirements, brand safety guidelines, and performance insight • Investigate discrepancies in bidder performance, including CPM, win rate, and fill rate fluctuations. Partner with internal teams and external SSPs to diagnose issues (e.g., bid density, timeout settings, deal configurations) and implement data-driven solutions to improve yield • Extract, consolidate, and analyze performance data across multiple SSP dashboards. Translate raw data into actionable insights, identifying trends, anomalies, and optimization opportunities • Manage and audit ads.txt files across publisher properties to ensure all authorized sellers are accurately represented, remove outdated entries, and ensure compliance with industry standards • Conduct recurring audits of site and partner setups to identify gaps in demand coverage, misconfigurations, or underperforming integrations • Monitor changes in the programmatic ecosystem (e.g., privacy regulations, signal loss, new SSP capabilities). Translate industry developments into actionable recommendations that improve performance, scalability, and compliance • Build and maintain clear, standardized documentation for operational workflows, partner requirements, and troubleshooting playbooks

• Own the internal pricing administration process, including price list updates for new products and ongoing maintenance, contract price loading, and pricing validation across systems. • Manage pricing data within Salesforce, NetSuite, and pricing tools, ensuring consistency and accuracy. • Support review and approval of special pricing requests and discount structures in accordance with sales team pricing approval matrix. • Maintain internal pricing tables and discount frameworks used by Sales and Finance. • Monitor pricing discrepancies and resolve issues with Sales, Sales Operations, Customer Service, Business Intelligence, and Finance teams. • Drive the pricing contract lifecycle process, including rebate and contract verification, amendments, and updates across Enable, Salesforce, and NetSuite. • Act as liaison between Sales, Sales Operations and Accounts Receivable to ensure accurate rebate calculations and timely payments. • Validate rebate eligibility, track rebate accruals, and assist with reconciliation processes. • Maintain contract membership data (e.g., hospital systems, GPO participation). • Coordinate contract pricing updates with internal stakeholders. • Own the validation and distribution of customer-facing reports, including utilization reports, rebate reports, and contract performance summaries. • Ensure data accuracy between internal systems and customer reporting outputs. • Investigate discrepancies between internal sales data and customer-submitted utilization reports. • Work with Sales and Finance to resolve customer reporting questions and audit requests. • Collaborate with Sales Operations and Business Intelligence to build a pricing and contract dashboard for Sales leadership visibility. • Provide analytics on pricing performance, Rebate/discount trends and contract utilization. • Deliver data-driven insights to Sales leadership to inform pricing decisions and contract negotiations. • Monitor pricing KPIs and communicate findings to commercial leadership. • Serve as the commercial operations project manager leading the implementation of a quoting (CPQ or other) platform within Salesforce. • Define and translate business requirements for pricing rules, approval workflows, contract price logic, and quoting processes. • Support testing, rollout, and adoption of quoting tools. • Work with internal teams and consultants to improve quote-to-cash workflow efficiency. • Develop standard operating procedures (SOPs) for pricing and contract administration. • Identify opportunities to streamline pricing workflows and reduce manual processes. • Improve visibility and governance around pricing approvals and contract compliance.

• Support the full transcript production lifecycle—from pre-production preparation through post-production delivery • Prepare rough drafts, organize source data, and ensure that certified transcripts and supporting documents are complete, accurate, and delivered on time • Work closely with Transcription and Deposition Operations teams to keep production workflows efficient and reliable

Role Description As a Delivery Operations Manager, you will manage and optimize processes, ensuring high-quality outcomes and seamless delivery. This role blends operational rigor, analytical thinking, and cross-functional collaboration, offering a unique opportunity to make a significant impact. You’re Excited About This Opportunity Because You Will: - Collaborate with Technical Delivery Manager to meet project timelines, deliverables, and quality standards. - Engage with Expert Contributors to ensure high-quality datasets are delivered to customers. - Conduct quality reviews to maintain data annotation accuracy and consistency. - Monitor pipeline health and implement proactive solutions to prevent bottlenecks. - Track project progress and performance through data analysis and reporting. - Develop documentation for labeling guidelines and operational processes. - Partner with stakeholders across teams to resolve blockers and sustain production efficiency. - Provide regular updates to stakeholders on progress and key insights. Qualifications - Proficiency with Google Workspace tools and strong data analysis skills. - A proactive, results-driven mindset with creative problem-solving abilities. - Adaptability to excel in a fast-paced, dynamic environment. - Excellent written and verbal communication skills in English. - Experience working with technical and non-technical stakeholders. - The ability to work independently and collaboratively in a remote setting. Requirements - Familiarity with data annotation pipelines and machine learning workflows. - Experience with SQL or other database languages. - Strong analytical and process improvement capabilities. - A degree in an analytics-focused field (e.g., Engineering, Economics, Business) or an interest in Computer Science, Statistics, or Data Analytics. Benefits - Pay Transparency Notice: Depending on your work location in the United States, the target annual salary for this position can range as detailed below. - Pay Range: $100,000-$150,000. - In Mexico, the target annual salary for this position can range as detailed below. This is a remote position based in Mexico. - Pay Range: $3,000-$5,000 per month (USD). Company Description Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success. Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.