Role Description COLSA Corporation is seeking a highly skilled and motivated ServiceNow Developer to join our Family of Professionals in a remote capacity. As a ServiceNow Developer, you will play a critical role in: - Designing, developing, and analyzing complex and sophisticated software programs for a cloud-based system. - Utilizing deep technical expertise, strong analytical capabilities, and the ability to work independently on challenging software development initiatives that directly support critical government programs. - Being responsible for the full software development lifecycle, from requirements analysis through design, development, testing, and implementation. - Working closely with cross-functional teams including procurement, human resources, financial management, and enterprise services to deliver high-quality software solutions that meet the needs of our government clients. - Analyzing user software program needs, troubleshooting complex issues, and providing actionable recommendations. - Leveraging expertise in compilers, scripting, utility programs, and operating systems to design and develop robust software solutions. - Performing system modeling, prototyping, and analysis to validate software performance and ensure alignment with mission objectives. - Providing insight and technical guidance to the scrum team. Qualifications - Seasoned software developer with a passion for solving complex technical challenges. - Desire to contribute to programs that matter. Requirements - Candidates must reside in a state where COLSA currently conducts business or is authorized to employ staff. Benefits Learn about our employee-centric culture and benefits here .

• Lead and develop a team of Project Managers, setting clear expectations, building delivery maturity, and ensuring consistent project management standards across engagements, practices, and geographies. • Own delivery governance for client engagements, ensuring scope, schedule, budget, risk, and quality are actively managed and communicated throughout the lifecycle. • Serve as an executive escalation point for client, delivery, or resourcing challenges, driving timely resolution while maintaining strong client relationships and confidence. • Partner closely with Sales, Advisory, Delivery, and Services leadership to align delivery strategy with client objectives, services offerings, and financial targets. • Support pre-sales and engagement strategies, including participation in client calls, delivery approach validation, and review of services estimates, assumptions, and risk profiles. • Drive client engagement excellence, acting as a trusted advisor to key stakeholders and engaging with client leadership, including “C‑suite” executives, as needed. • Ensure financial accountability across engagements, including utilization, revenue recognition, margin attainment, and forecast accuracy. • Coach and mentor Project Managers on client communication, risk management, financial stewardship, and professional development to meet current and future delivery demands. • Promote continuous improvement and delivery consistency through standard processes, lessons learned, and application of best practices across the delivery organization. • Build and maintain trusted partner relationships to supplement delivery capacity or specialized skills when needed.

• Coordinate with the CMDB PM, Government PM, and other key stakeholders while leading a team of ITOM Engineers • Design, implement, and configure ServiceNow Information Technology Operations Management (ITOM) capabilities • Participate in enterprise discovery workshops with CACI and Government stakeholders • Provide guidance to ITOM engineers and contribute to implementing the ITOM solution • Participate in Agile processes including Sprint Planning and Grooming Sessions • Contribute to updates to contract deliverables including the Architecture Plan, Detailed Design, Implementation Plan, and Test Plan • Support security assessments of the ITOM solution • Recommend policy changes to Government and support architecture and design changes throughout the CMDB lifecycle

• Understand the project architecture and the breakdown of each project to ensure implementations do not exceed established boundaries. • Communicate effectively with the Product Owner (PO) to understand the needs and pain points the client wants to address. • Work with technologies such as ServiceNow Studio, tables, App Engine and automation.