• Support and maintain the company’s Healthcare Services clinical systems. • Train the company’s staff on applications. • Maintain up to date hardware standards that pertain to the applications. • Keep software updated to meet organizational needs. • Install new software releases, system upgrades, patches, and resolution of software related problems. • Provide guidance in the development of technical performance for systems such as RIS and PACS. • Collaborate with other members of Informatics on installation of computing and network hardware. • Design and implement workflow strategies, operation standards, policies, and procedures.

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making • Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes • Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business • Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces • Take control of evaluations, benchmarks and system configurations • Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts • Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity • Seek out and spur new opportunities for interoperability, functional, and performance testing/validation • Promote mutual roadmap and planning exchanges • Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives • Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning • Move with market trends and competitive landscape to promote thought leadership within our organization • Lead by example living the Pure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first

• Own, implement, optimize, and integrate the revenue tech stack to improve GTM efficiency and outcomes across Sales, Marketing, and Customer Success. • Administrate and optimize revenue tools, CRM workflow design, cross-system integrations, data governance, and vendor management. • High adoption of tools, clean and governed data leading to fast and accurate lead/account routing, reliable forecasting/visibility, and measurable productivity and conversion gains. • Revenue Tech Stack Management: Implement and oversee platforms for intelligence, forecasting, and automation. • Manage primary tools such as Gong, Clari, ZoomInfo/Ringlead, and others. • Interface with vendors, handle renewals, and troubleshoot tool-related issues. • Promote seamless communication between core tools and enhance interoperability. • Evaluate the current GTM tech stack, recommending consolidations or additions. • Educate the GTM team on workflows and new tool features. • CRM and Data Workflow Optimization: Act as the liaison with Salesforce admins for CRM data and workflow improvements. Support SFDC hygiene, manage account changes, and troubleshoot issues.

• Managing pre-sales technical / functional support to prospective clients and customers. • Presenting and articulating the capabilities and values of HPE Network Solutions. • Consulting with assigned Territory Manager to provide comprehensive pitches to prospective clients. • Supporting an opportunity pipeline and driving through the sales process to closure.