Role Description - Assist with daily IT operations, including user account management, device setup, and troubleshooting. - Provide end-user support for hardware, software, and network connectivity issues. - Maintain IT asset inventory and ensure proper equipment tracking. - Assist with onboarding/offboarding processes for employees and contractors. - Document IT processes, procedures, and technical resolutions for reference. - Coordinate with vendors and service providers for escalated issues or projects. - Help ensure compliance with company IT policies and security standards. Qualifications - Associate degree in Information Technology or related field; equivalent experience accepted. - Familiarity with Microsoft 365, Windows OS, and basic networking concepts. - Strong problem-solving, communication, and customer service skills. - Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. - Comfortable working independently and as part of a team. - Industry certifications (e.g., CompTIA A+, Microsoft Certified Fundamentals) a plus. Benefits - Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs. - 11 paid federal holidays and flexible unlimited time off (UTO). - Generous 401(k) matching with immediate vesting. - Flexible career paths – our career tracks provide advancement, mobility, and flexibility as you continue to grow with us. - A healthy environment where we value unique experiences, and care about everything that makes you, you. Salary Range $50,000 - $60,000 USD Equal Opportunity Statement Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

• Execute and support Microsoft 365 migrations, including mail and data transitions • Perform file server migrations to SharePoint and OneDrive, including setup and configuration • Design and deploy Microsoft Azure environments for clients • Configure and manage switches, VLANs, and VLAN routing • Implement and maintain Unifi and Fortinet firewalls, including VPNs and security policies. • Work closely with clients to deliver high-quality client projects • Collaborate with AU and PH-based teams and communicate clearly in English • Deliver excellence in a fast-paced, multi-client MSP environment

• Reporting directly to the Head of IT Audit • Develop, influence, and execute an innovative and industry leading approach to IT Audit strategy across Synchrony • Lead a team of IT Audit professionals • Drive comprehensive and dynamic Audit activities including audit universe, risk assessment, audit plan development, audit execution, MRA validation, continuous monitoring, and best practice sharing • Supervise and manage Audit Managers in the planning and execution of Technology audit engagements • Engage with India Leadership to understand emerging risk while providing risk themes and trends • Assist with continuous monitoring activities related to Technology • Oversee audit planning and execution of audits including audit scoping, setting audit objectives, defining audit test steps, performing audit fieldwork and drafting audit reports • Present audit results to various levels of internal audit leadership, as well as the business organization

• Diagnose and resolve errors and malfunctions remotely using remote access tools • Prioritize, classify, and document issues in the ticketing system • Escalate and forward tickets to the appropriate support teams when unresolved • Manage and monitor tickets to meet service level agreements (SLAs) • Share knowledge and document solutions in the knowledge base