• Manage all aspects of flight booking and scheduling, ensuring the highest level of service and efficiency. • Track flights in real-time, addressing any potential challenges such as delays, diversions, or reroutes. • Work closely with the other territories and departments to strategically plan and coordinate all aspects of the flight. • Partner with the accounting team to manage invoicing, payments, and financial reconciliation. • Complete logistic checks for new potential flights, request quotes from preferred operator partners, negotiate contract terms. • Ensure all aircraft meet Victor's stringent safety regulations and service standards. • Maintain and regularly update the company's operator directory.

Role Description As an Operations Associate, you'll play an essential role in delivering seamless, personalized travel experiences to our discerning clientele. This is a dynamic, multi-faceted role where you'll help coordinate every component of a client's journey while also driving business development through aircraft sourcing, operator screening & management, and strategic partnership initiatives. This is a full-time, fully remote, entry-level role for an Operations Associate at Victor and we will consider candidates from any location to work this shift (1:00pm to 9:00pm PST). The role requires flexibility in shift patterns, including day, night, weekend, and holiday hours and includes full benefits. Key Responsibilities - Flight Coordination: Manage all aspects of flight booking and scheduling, ensuring the highest level of service and efficiency. Organize ground transportation, catering, and other services tailored to each client's preferences. - Flight Monitoring: Track flights in real-time, addressing any potential challenges such as delays, diversions, or reroutes. Ensure smooth and efficient resolution to maintain an optimal client experience. - Collaborative Problem Solving: Work closely with the other territories and departments to strategically plan and coordinate all aspects of the flight, ensuring seamless service delivery across the board. - Accounting Coordination: Partner with the accounting team to manage invoicing, payments, and financial reconciliation. Ensure all transactions are properly completed, communicated, and filed. - Aircraft Sourcing: Complete logistic checks for new potential flights, request quotes from preferred operator partners, negotiate contract terms and pricing to ensure the best value for Victor and our clients. - Safety Screenings: Ensure all aircraft meet Victor's stringent safety regulations and service standards. - Operator Directory Management: Maintain and regularly update the company's operator directory, ensuring all information is current, accurate, and accessible to the team. Regularly capitalize on networking opportunities in day to day work and proactively procure new operator data. Qualifications - Customer Service Expertise: At least 1-3 years of experience in a customer-facing role, preferably with high-net-worth individuals. A passion for delivering exceptional and bespoke service is a must. - Outstanding Communication: Fluent in English, with excellent verbal and written communication skills, ensuring clarity and professionalism in all client, internal, and vendor interactions. - Attention to Detail: Strong organizational skills and meticulous attention to detail, ensuring every trip and client interaction is flawless. - Team Collaboration: A collaborative mindset with a willingness to work across various departments, including operations, sales, and accounting, to ensure seamless service delivery. - Problem-Solving Under Pressure: Experience managing high-pressure situations and resolving issues with minimal disruption to the client's experience. - Safety-Focused: An understanding of aviation safety importance, experience preferred in vetting vendors to ensure compliance with corporate standards. - Vendor Management & Negotiation: Prefer experience in relationship building and vendor negotiations. Willingness and ability to negotiate contract terms and pricing with vendors while maintaining high professional standards. - Aviation Experience Preferred: Previous experience in the business aviation industry is highly desirable, particularly in private jet charter or flight operations. Requirements - Availability during regular business hours (1:00pm–9:00pm PST) for a 40-hour week on a rota basis which will include some weekends. Benefits - Competitive basic salary, uncapped commission, subsidized healthcare & dental. - 23 days PTO rising to 27 with service. - 8 Floating Holiday days. - 401k matched. - Perkbox Hub - digital discounts and wellbeing platform. - Flexible work from home office arrangement. Why Join Victor? - Innovative Industry Leader: Be a part of a company that is revolutionizing private aviation with an innovative, transparent, and customer-centric approach. - Collaborative Environment: Join a collaborative, team-driven environment where your contributions are valued, and teamwork is celebrated. - Culture of Safety & Transparency: As an Argus rated brokerage using a transparent quoting model, we are a solid foundation on which to kick off your private aviation career. - Career Growth Opportunities: At Victor, we support continuous learning and offer a multitude of opportunities for career advancement. Whether you're interested in further developing your skills in customer service, operational specifics, or business development, we provide the tools and flexibility for long-term career growth. At Victor, no two days are the same. Your role as an Operations Specialist will be dynamic, challenging, and rewarding - offering you the opportunity to shape the future of luxury private aviation. With a focus on transparency, safety, and a client-first approach, we're redefining what's possible in private travel. Come be part of our story and help us elevate the client experience to new heights. IN ORDER TO BE CONSIDERED, YOU MUST BE A US CITIZEN OR HAVE THE RIGHT TO WORK IN THE USA WITHOUT SPONSORSHIP.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Horse Racing Operations Associate, you'll support the day-to-day execution and growth of the Horse Racing product while helping shape how customers engage with it. You'll work closely with cross-functional teams to improve the customer experience, optimize operations, and bring promotional strategies to life. From analyzing performance to executing campaigns, you'll play a key role in ensuring the product runs smoothly and delivers strong results. You'll contribute to a fast-moving team focused on enhancing offerings and driving continued growth within horse racing. What you'll do - Support the execution of operational processes that power the Horse Racing product, helping ensure a seamless and high-quality customer experience. - Collaborate with teams across Product, Marketing, Analytics, and Compliance to support initiatives that improve performance and optimize offerings. - Assist in identifying opportunities to enhance customer journeys and contribute to solutions that improve key business metrics. - Help define and execute promotional campaigns for the Horse Racing product, partnering closely with the Promotions Team to bring strategies to life. - Analyze promotional and product performance, using data to uncover insights and inform future strategies. - Support project execution from planning through delivery, helping keep initiatives on track and aligned with team goals. - Leverage your interest in horse racing to contribute ideas that improve the product experience and drive engagement. What you'll bring - A Bachelor's Degree in Business, Economics, Statistics, Mathematics, or a related field is preferred. - Must be based in Oregon and able to work remotely from within the state. - At least 1 year of experience in an operations, analytics, or business support role, ideally within a fast-paced or data-driven environment. - A baseline knowledge of the horse racing industry is strongly preferred. - Strong analytical skills with experience using Microsoft Excel to interpret data and generate insights. - An interest in project management, with the ability to stay organized and contribute to multiple initiatives simultaneously. - A collaborative mindset and the ability to work effectively with cross-functional teams. - Strong attention to detail and a proactive approach to problem-solving. #LI-JF1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 52,000.00 USD - 65,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Carry out Testing, tracing, debugging and provide Operational Support of the client’s 4G/5G trial system. • Support configuration changes as required. • Act as the local subject matter expert for the key phases of the project including troubleshooting and maintenance activities. • Build and maintain excellent customer relationships with the operator. • Manage technical risks and issues ensuring solutions are provided. • Provide installation, commissioning and configuration management of the system where required. • Support the customer in the execution of the Network testing phase in Europe. • Create test cases, test plans and execute test plans for ORAN applications in customer labs. • Work in a team environment to troubleshoot commercial Virtualization and application issues.