Manning Global AG

• Management of N1 incidents, diagnoses, customer complaints and execution of BTPs. • Proposal of corrective actions for recurring problems. • NOC team management and quality analysis capability.

• Handling emails and calls from internal client. • Creating Incident Tickets in the ITSM Tool. • Sorting incidents received from external teams using the tool into categories: Network, Billing, or IT. • Assigning the incident to the right team for resolution. • Coordinating with the appropriate team to obtain status updates and communicate them to the customer. • Closing incident tickets.

• Lead the planning and execution of large-scale platform campaigns across the UK and Ireland, ensuring alignment with commercial objectives and category priorities. • Develop full-funnel campaign strategies covering traffic acquisition, creator collaboration, content amplification, subsidy mechanisms, product assortment, and conversion optimisation. • Build scalable campaign frameworks, methodologies, and operational playbooks to support GMV growth, product incubation, and category penetration. • Own campaign delivery end to end, including timelines, stakeholder communication, execution milestones, risk management, and post-campaign optimisation. • Analyse campaign performance across GMV, ROI, traffic efficiency, creator performance, content conversion, and overall commercial impact. • Translate data into clear recommendations to improve future campaign performance, budget efficiency, and user conversion. • Identify seasonal, market, user, and competitor trends, turning these insights into scalable campaign opportunities. • Work closely with cross-functional teams across Product, Category, Creator Operations, Marketing, Strategy, Data Analytics, and international stakeholders.

• Own and develop monetisation strategies for campaign-led commercial initiatives, helping convert traffic and merchant demand into scalable revenue opportunities. • Plan and execute monetisation programmes such as advertising packages, brand amplification initiatives and new campaign monetisation pilots. • Build monetisation target frameworks, including revenue goals, ROI measurement, attribution logic and scale-up criteria. • Partner with Product, Commercial, Campaign, Marketing, Finance and Data teams to improve package flexibility, operational efficiency and merchant adoption. • Define merchant segmentation, value propositions and go-to-market approaches for monetisation programmes. • Establish budget governance and spend-efficiency tracking, including regular performance reviews across investment, return and commercial impact. • Analyse monetisation performance, merchant behaviour, package uptake, campaign efficiency and revenue contribution. • Translate data into actionable recommendations to improve ROI, adoption, revenue performance and future campaign planning. • Build repeatable playbooks, SOPs and reporting mechanisms to help monetisation initiatives scale effectively. • Support quarterly and annual planning by contributing to monetisation roadmaps, success metrics and business cases for future investment.

• Develop and optimise end-to-end merchandise strategies for UK e-commerce campaigns, including seasonal promotions and major sales events, by analysing industry trends, competitor activity, and user insights. • Support initiatives that directly drive GMV, conversion rates, average order value, and overall campaign performance. • Design merchant incentive mechanisms using platform resources such as traffic support, subsidies, and data tools to attract high-quality merchants and competitively priced products. • Collaborate with Account Management and Business Development teams to expand merchant coverage and improve merchant recruitment efficiency. • Create targeted subsidy strategies for campaigns and conduct A/B testing to optimise subsidy ROI, supporting user acquisition and repeat purchase growth. • Coordinate with Product, Data Analytics, Engineering, and Operations teams to consolidate product feature requirements and support the development of data infrastructure. • Use data-driven insights to adjust campaign strategies, improve performance, and align key stakeholders.

• Proactively conduct outbound prospecting via multi-channel campaigns, including email, phone and social, to identify and qualify high-potential fashion seller-partners, including brands, independent boutiques, resellers, live sellers and community-led merchants • Lead initial seller pitches; translate the platform’s commercial proposition into tailored value for fashion sellers at various stages of growth • Assess seller fit and platform readiness; identify clear pathways to revenue growth within the fashion vertical, including vintage, pre-loved fashion, sneakers, streetwear, accessories, luxury resale and adjacent categories • Support end-to-end seller onboarding, including registration, account setup and activation • Collaborate with internal cross-functional teams to ensure ongoing seller support and smooth navigation of platform tools and growth levers • Meet and exceed monthly and quarterly targets related to seller acquisition and revenue growth, including GMV growth within the target timeline • Maintain a strong working knowledge of the fashion resale and live-commerce landscape: key sellers, marketplace trends, competitor platforms and community dynamics

• Proactively conduct outbound prospecting via multi-channel campaigns (email, phone, social) to identify and qualify high-potential collectibles seller-partners, including brands, independent retailers, resellers, and collector communities • Lead initial seller pitches; translate the platform's commercial proposition into tailored value for collectibles sellers at various stages of growth • Assess seller fit and platform readiness; identify clear pathways to revenue growth within the collectibles vertical (blind boxes, designer toys, trading cards, figures, and adjacent categories) • Support end-to-end seller onboarding, including registration, account setup, and activation • Collaborate with internal cross-functional teams to ensure ongoing seller support and smooth navigation of platform tools and growth levers • Meet and exceed monthly and quarterly targets related to seller acquisition and revenue growth (target timeline: 3–6 months) • Maintain a strong working knowledge of the collectibles landscape: key brands, market trends, competitor platforms, and community dynamics

• Take full ownership of incubating high-potential KA & SMB sellers by identifying their growth paths and supporting them in achieving key business milestones • Deliver tailored solutions through a combination of 1:1 high-touch seller diagnosis (to uncover pain points and growth opportunities) and scalable horizontal enablement programs • Lead and execute one incubation program end-to-end—covering proposal development, planning, execution, performance tracking, and impact evaluation with support from strategy ie. Online matchmaking events, live webinars etc. • Collaborate cross-functionally with category, operations, and product teams to unlock growth levers and ensure seller success based on their industry growth path • Monitor key performance metrics and provide actionable insights to improve seller performance and program effectiveness

• Understand data center infrastructure and technology development trends in Nordic countries and Finland. • Familiar with fire protection system architectures and global mainstream suppliers. • Collaborate with design consulting firms to develop fire protection design solutions based on client data center construction requirements. • Responsible for fire protection system construction drawing detailing and review. • Produce design drawings and bill of quantities (BOQ) that meet pre-sales bidding and construction requirements. • Support project cost estimation, procurement inquiry, and engineering accounting. • Participate in on-site construction technical guidance to ensure project delivery.

• Review of field surveys, analysis of the information, communication with surveyors, acceptance or rejection. • Elaboration of Civil Work documents, including wireless sites main characteristics and providing civil work solutions for the required upgrades, case by case. • Communication with subcontractors, client or Front office.