• Serve as the primary contact for a portfolio of mid-level clients managing their needs and expectations throughout the project lifecycle. • Oversee the execution of client projects from start to finish, ensuring they are delivered on time, within budget, and to client specifications at the highest quality. • Maintain regular communication with clients, addressing their inquiries, providing updates, and ensuring overall client satisfaction. • Collaborate with Sales, Account Management, and Operations teams to resolve any process bottlenecks, ensuring smooth operations and adherence to timelines. • Contribute to the development and refinement of documentation, ensuring clarity and accessibility for the team and ensure that all project documentation is up-to-date and accurately reflects the status of each project. • Monitor project progress and proactively address any issues that arise, keeping internal teams informed, and applying best practices to resolve issues. • Help gather project costs from vendors, suppliers and internal sources and create quote documents. • Facilitate invoicing with commercial team, key account managers and finance. • Assist in preparing project proposals, estimates, and manage project remaining within budget and maintaining P&L documentation. • Act as a point of escalation for client issues, resolving them in a manner that maintains positive client relationships. • Identify client change orders and manage internal teams and process handoffs to execute change orders on schedule, including creation of change order documentation. • Prepare and manage and invoice exhibit storage fees, prep in/out fees, and I&D supervision. Monitor late exhibit returns and follow-up. Quote and apply freight accordingly to all orders. • Be willing to travel as required for project fulfillment. • Prepare and present regular reports on client satisfaction, project outcomes, and service performance to the team. • Analyze client feedback and project results to identify areas for improvement and contribute to the continuous enhancement of the client services team.

Role Description Legence has identified the need for a Sr. Manager, Technology Solution Partner – Engineering Project Operations. The position could be based in the following geographies: Remote, US. This is not an IT project/program management role. The Technology Solution Partner will collaborate with engineering business units on the prioritization and execution of capability development initiatives to realize business objectives. The area of functional expertise for this role is engineering project operations. Examples of functional expertise that will be beneficial in this role include: - Project entry - Work breakdown structure - Project operations - Billing You will be working with our Enterprise systems, applications, and tools to define a technology plan for Engineering and Architecture businesses within Legence. You will bridge the gap between the internal customer’s business requirements and the systems, tools, and applications in our landscape. You will consult, collaborate, and advise our internal customers on how to best use existing and planned solutions in relation to their business requirements and/or operational improvement needs. This role demands advanced analytical thinking, problem-solving and communication skills. The role will communicate with a diverse set of stakeholders (employees and management) and partners in a manner that breaks down complex challenges into actionable steps that drive results. This individual leads as a team player who can build trust and establish strong working relationships. Responsibilities - Manage the vision of use and guide prioritization of features/functions of systems/tools against business needs, technology imperatives, and industry standards. - Document use cases, business requirements, and functional design for system improvements working with business stakeholders, subject matter experts, and the engineering teams. - Specify and maintain requirements artifacts including Context Diagrams, Process and Workflow Diagrams, Data Flow Diagrams, Use Case Models, Product Comparisons, and Use Case Specifications. - Conduct research to decide whether solutions to business/technical requirements currently exist within or outside the business unit, and if not, whether new innovative solutions are possible. - Manage the training solution delivery model, which may include providing training to users on new functionality, giving refresher courses on existing functionality, and creating/updating training materials. - Oversee testing of new functionality as part of User Acceptance Testing including test plan/build collaboration and educating business users on high quality testing practice. - Provide critical thinking and facilitate the discussions needed to drive outcomes and results. - Meet project goals by serving as cross-work stream SME and escalation point. - Responsible for owning follow ups and closing gaps related to overall project approach, design issues, project execution tasks, and issues; take ownership of assigned gaps and work with the team to resolve and present findings. - Become part of a team of individuals who are committed to providing excellent customer service. - Rolling up your sleeves and digging in; seeking to understand customer business requirements and creatively translating them to system requirements. - Acting as a subject matter expert and sharing your expertise with your colleagues and customers. - Developing solution concepts, optimizing and implementing end-to-end processes and functionalities based on best practice approaches. - Responsible for identifying opportunities to enhance systems and processes, allowing customers to solve problems or improve effectiveness of job area. - Good at guiding our customers in how to best use the applications in relation to their business requirements. - Confident in designing solutions, challenge and advise customers, and deliver on expectation thus ensuring success for both parties. - Triggered by the contrast of understanding the business goals and end-to-end processes, as well as digging down in details to achieve the best possible solution. Qualifications - BA/BS, preferably in a technology-related or business field. - A minimum of 10 years of in-depth knowledge of the processes and automation in application management and/or implementation. - 5+ years of experience with Deltek Vision and Vantagepoint products. - Experience in ancillary applications like Procore, Big Time and Salesforce. - Superior verbal and written communication skills, with the ability to interact effectively with diverse groups of global stakeholders—both technical and business users. - Excellent interpersonal skills and a high degree of social intelligence. - Advanced analytical thinking and problem-solving skills. - Experience with automation, AI and data driven learning. - Experience with PowerBI and Data Warehouse report modeling. - Knowledge of Agile/SCRUM methodology. - Proven ability to lead complex projects and run multi-departmental project teams with minimum supervision. - Drive complicated system issues to closure while ensuring stakeholder satisfaction. - Listen to business needs and partner to create agreeable solutions together. - Translate business requests into organized, clear, and concise business requirements for engineering execution. - Document workflows and processes. - Query, analyze, and interpret data and functionality problems in complex computer systems. Requirements - Candidate should expect periodic (estimated at 15-20%) travel to various locations to meet with stakeholders. Benefits - 401(k) Plan with Company Match: Currently match contributions dollar-for-dollar up to 4% of eligible pay; immediate vesting. - Health & Welfare Benefits: Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and accident & illness coverage. - Life and Disability Insurance: Employer provided basic life insurance and AD&D valued at 50K coverage amount with the option for voluntary buy up for additional coverage. - Time Off: Flexible non-accrual vacation; company holidays per policy. - Expenses: Business travel and related expenses reimbursed per company policy.

• Driving/coordination of Executive level projects • Owning and leading multiple projects • Working in a team of professional project managers that are driving measurable outcomes • Experience/ability to work in a complex and high-performance culture • Awareness/Experience of Agile/Waterfall project management • Foster a culture of innovation, standardization and best practice within the team • Performing the role of trusted advisor/SME for Global Teams

• Provide daily administrative and technical on-site management of construction projects delivering energy savings. • Partner with the Engineering and Construction Team in project design and development including scope, subcontractor selection, cost estimation, installation, project scheduling, commissioning, start up, operations and maintenance. • Coordinate with vendors and subcontractors to assure competitive cost, best schedule and delivery of all project-related equipment, supply installations, and construction services. • Manage vendors and subcontractors to ensure quality control and project delivery on time and within budget. • Provide ongoing project status updates with all parties throughout design and construction. • Evaluate technologies and equipment; recommend most suitable for each application. • Lead project implementation of site safety and health plans, operations and maintenance manuals, and training activities. • Provide project reports, documentation, technical assistance, support, and collaboration. • Manage project teams and resources, including expenditures and job cost accounting processes. • Ensure compliance with company, industry, trade, and jurisdictional safety standards, practices, codes. • Foster positive and effective business relationships at all levels and project phases. • Willingness and ability to travel up to 50% of the time to support operations.