• Support recruiting operations and coordination. • Bring a fresh perspective and propose improvements. • Stay on the leading edge of tools and technology. • Own and manage HRIS. • Project manage new hire onboarding. • Handle logistics for company operations. • Build reporting metrics. • Support internal communications. • Steward employer brand.

• You unify CookUnity's workforce data, systems, and operational processes. • You build the technical infrastructure that makes people's decisions informed, scalable, and automated. • Focus specifically on integrating data-driven workforce strategies into core business operations. • Enable the People Partners to focus on building experiences and coaching leaders by creating the dashboards, automation, and data infrastructure they need to succeed. • Ensure data reliability, efficient operations, compensation accuracy, scalable systems, and analytics capability.

• Lead the People Analytics strategy for People products and initiatives; • Translate business needs into metrics, analyses, and strategic dashboards; • Work in partnership with the data engineering and BI teams, ensuring availability and quality of data required for analyses; • Build advanced analyses and generate actionable insights for areas such as Talent Acquisition, Performance, Learning & Development, and employee experience; • Develop strategic dashboards and visualizations to support decision-making; • Use AI and automations (including agents and analytical tools) to increase the area's efficiency and analytical capacity; • Work closely with business stakeholders, understanding problems, structuring hypotheses, and proposing data-driven solutions; • Participate in the evolution of People data strategy, helping to structure metrics, governance, and the use of analytics in the HR product ecosystem.

Role Description We’re looking for a proactive, detail-oriented, and people-first People Operations Generalist to support the full employee experience and drive operational excellence across our growing team. At our startup stage, this role will also play a key part in helping us scale by supporting core recruitment processes. If you’re energized by building foundational people programs, supporting fast-paced hiring, and delivering exceptional employee experiences, we’d love to hear from you. - Serve as the first point of contact for employee inquiries across HR policies, benefits, and internal programs - Maintain and update employee records in our HRIS and related platforms - Facilitate a white-glove candidate experience from application to offer - Help organize and optimize recruiting workflows, templates, and internal documentation - Ensure compliance with local labor laws - Support documentation and reporting for audits, legal requests, and regulatory filings - Maintain and refine HR policies, handbooks, and standard operating procedures - Coordinate benefits enrolment, open enrolment communications, and employee questions in partnership with brokers - Support payroll processing by collecting and verifying data and working closely with Finance or external payroll vendors - Assist with employee engagement initiatives, including surveys, recognition, and company events - Help coordinate learning and development efforts, including scheduling trainings and tracking participation - Support internal communications and HR branding to enhance employee connection and transparency - Continuously identify opportunities for process improvement and scalability in People Ops and recruitment practices Qualifications - 3–5 years of experience in an HR, People Operations, or Talent role, preferably in a startup or high-growth environment - Experience supporting recruitment or coordination within a small team or scrappy setting - Working knowledge of labor laws and HR compliance standards (international a plus) - Familiarity with HRIS and ATS platforms (e.g., BambooHR, Rippling, Greenhouse, Lever) - Highly organized with strong attention to detail and follow-through - Excellent interpersonal and written communication skills - Discretion and sound judgment when handling confidential information - Growth mindset and passion for improving both the employee and candidate experience Benefits - Work in a fast-paced startup environment where your work has a direct impact globally. - Remote-first culture with flexible working arrangements. - Opportunity to shape the future of a fast-growing company and make a real impact in the veterinary industry. - We are an equal opportunity employer and are committed to building a diverse and inclusive team. - Accommodations are available for candidates participating in all aspects of the selection process.