Job Description Assistant Manager, Private Clients Location: Guernsey Schedule: 36.25 hours per week Type: Hybrid, Permanent Job Summary As an Assistant Manager, Private Clients in Guernsey, you will administer a portfolio of complex fiduciary structures (trusts, companies, and related vehicles) in line with client service agreements and applicable legal and regulatory requirements. You will help deliver a responsive, high-quality service to private clients and intermediaries, while supporting the team lead with day-to-day oversight and coaching of junior colleagues. This role requires strong technical fiduciary administration capability, sound risk awareness, and the ability to manage priorities in a regulated environment. Key responsibilities - Administer a portfolio of complex private client fiduciary structures, ensuring high-quality delivery and adherence to internal procedures and GFSC-aligned regulatory requirements - Ensure administration is completed in line with current tax and legal advice, escalating appropriately to the Client Manager/Client Director - Maintain consistent, timely client service and clear communications, ensuring relevant stakeholders are kept appropriately informed - Liaise with beneficiaries, bankers, investment advisers, auditors, lawyers, and other third parties on matters relating to the portfolio - Oversee entity transactions and maintain accurate, up-to-date statutory and client records, including drafting minutes and meeting notes to an appropriate standard - Manage fee invoicing and debt administration proactively, supporting timely billing and cash collection - Identify and respond to fiduciary and regulatory risk factors (including trigger events), escalating issues and documenting outcomes appropriately - Support the team lead with team coordination, deputising when required, and delivering portfolio or operational projects to agreed deadlines - Delegate routine tasks to administrators while retaining oversight, and provide day-to-day coaching/training to support development and quality outcomes - Take responsibility for relevant regulatory and operational deliverables (e.g., FATCA, CRS, payment procedures, fiduciary reviews, audit action points) and liaise with auditors as needed Required Qualifications - Proven experience in a regulated fiduciary, private client, or professional services environment (trust and company administration experience strongly relevant) - Working knowledge of Guernsey fiduciary services requirements and strong awareness of compliance and risk obligations in a regulated business - Strong organisation skills, with the ability to manage competing deadlines and maintain high attention to detail - Experience supervising, coaching, or reviewing the work of junior colleagues - Strong IT skills and confidence using core systems and Microsoft Office tools - Commitment to continuous professional development and learning Preferred Qualifications - Relevant professional qualification (or working towards), such as STEP or ICSA/CGI - Experience with FATCA/CRS classifications and filings, audit support, and maintaining robust client records - Familiarity with Guernsey economic substance considerations and industry developments impacting private clients - Previous bank signatory authority (or readiness to be considered), such as approval for payments up to £50,000 in line with internal controls About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. About the Team At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.