• Coordinate and supervise all aspects of property maintenance and repairs for a portfolio of single-family homes. • Source, vet, and manage relationships with third-party contractors and service providers to ensure quality work, timely completion, and cost-efficiency. • Develop and implement a preventive maintenance schedule to proactively address property upkeep and reduce emergency repairs. • Receive, prioritize, assign, and track maintenance requests using our property management software. • Conduct regular property inspections (move-in, move-out, seasonal, annual) to identify maintenance needs and ensure lease compliance. • Assist in preparing and managing maintenance budgets, including approval and tracking of expenses. • Serve as the first point of contact for maintenance emergencies; coordinate after-hours or urgent repair response. • Ensure that all work is performed in accordance with applicable building codes, safety regulations, and company standards. • Supervise in-house maintenance staff, assigning tasks and evaluating performance where applicable.

• Support in managing project and service contracts and taking ownership of specific work packages. • Coordinate contract-compliant delivery of our services together with our IT experts. • Support quality assurance and the further development of our services within SLA and KPI requirements. • Identify opportunities for improvement in collaboration and implement optimizations as part of Continual Service Improvement. • Assist in onboarding new or changed services from planning through handover to operations. • Support adapting customer requirements according to defined standards. • Act as the interface between clients and the project & service team, coordinating tasks.

• Lead product management and the learning engineering tribe. Manage A/B testing pipelines and hypothesis validation to scale evidence-based products. Define strategies and deliverables for personalized instructional interventions. • Manage multidisciplinary teams, fostering development and high performance. • Plan and coordinate projects using agile methodologies to deliver innovative solutions. • Conduct critical data analysis. • Create data-driven storytelling and executive reports based on metrics and data. • Apply statistical analysis techniques and advanced algorithms to enhance academic digital products. • Communicate effectively with executive stakeholders, influencing strategic decisions. • Foster a culture of continuous learning and innovation within the team.

• Lead the Proposals Team in the bid process and technical aspects of applications in all markets where Low Voltage Switchgear ("LV SWG") are required. • Provide support in early stages of project sales cycles. • Resolve contractual issues, and support negotiations through which those LV SWG are sold. • Formulating competitive bids, estimates, and quotations by considering the best available product mix and appropriate technical and commercial aspects for each situation. • Ensuring tenders are well-documented in a timely manner and with an appropriate level of detail, including full and accurate costs. • Leading and managing the planning and preparation of technical, financial, and, if required, project management aspects of the bid, estimate, and quotation, indicating prices and trading conditions. • Ensuring the status of the bids, estimates, and quotations are reported regularly using defined tools and reasons for both lost and won tenders are collected and analyzed. • Identifying potential risks in the bids, quotations, estimates, and related contract agreements across customers/channels and takes appropriate action.