• Act as the primary technical consultant for customers regarding operational networking and DROP solutions • Conduct training sessions and Q&A forums on Drop Red • Provide feedback to Product teams for DROP Red viability • Troubleshoot waveform integration and network stand-up • Represent TWC and DROP portfolio at military and defense industry events • Conduct live demonstrations and operational briefings • Collaborate with Product and Design leadership to define features and workflows • Facilitate proof-of-concept testing and feedback loops

• Lead social media strategy and execution for gaming marketplace initiatives, ensuring alignment with overall brand voice, social strategy, and business objectives. • Partner cross-functionally with Marketplace, Product Marketing, and Integrated Marketing teams to translate priorities and campaign goals into actionable social plans. • Develop strategic briefs and content recommendations that guide creative teams in producing culturally relevant, high-performing social content. • Manage day-to-day social operations, including content planning, editorial calendar oversight, copywriting, publishing, community engagement, and light moderation. • Identify and activate timely cultural trends, platform innovations, and creator ecosystem opportunities to drive authentic audience engagement. • Create and elevate content at scale, highlighting creators, user-generated content, and community moments to increase discovery and sustained interest. • Track, analyze, and report on social performance metrics, leveraging data-driven insights to optimize campaigns and demonstrate measurable impact against business goals.

• Lead social media strategy and execution for gaming marketplace initiatives, ensuring alignment with overall brand voice, social strategy, and business objectives. • Partner cross-functionally with Marketplace, Product Marketing, and Integrated Marketing teams to translate priorities and campaign goals into actionable social plans. • Develop strategic briefs and content recommendations that guide creative teams in producing culturally relevant, high-performing social content. • Manage day-to-day social operations, including content planning, editorial calendar oversight, copywriting, publishing, community engagement, and light moderation. • Identify and activate timely cultural trends, platform innovations, and creator ecosystem opportunities to drive authentic audience engagement. • Create and elevate content at scale, highlighting creators, user-generated content, and community moments to increase discovery and sustained interest. • Track, analyze, and report on social performance metrics, leveraging data-driven insights to optimize campaigns and demonstrate measurable impact against business goals.

• Responsible for directing technical work on projects. • Performs a variety of analyses and prepares appropriate documentation. • Prepares and makes briefings and presentations. • Leads team in on-site management of installations. • Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software, and connectivity. • Assists in the development and management of project plans. This includes the review of task performance and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules. • Coordinate with Infrastructure Engineering team to review technical drawings, validate cable plans and coordinate cable and or power infrastructure specifics as it relates to installation of LAN hardware. • Coordinates with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters.