• Lead social media strategy and execution for gaming marketplace initiatives, ensuring alignment with overall brand voice, social strategy, and business objectives. • Partner cross-functionally with Marketplace, Product Marketing, and Integrated Marketing teams to translate priorities and campaign goals into actionable social plans. • Develop strategic briefs and content recommendations that guide creative teams in producing culturally relevant, high-performing social content. • Manage day-to-day social operations, including content planning, editorial calendar oversight, copywriting, publishing, community engagement, and light moderation. • Identify and activate timely cultural trends, platform innovations, and creator ecosystem opportunities to drive authentic audience engagement. • Create and elevate content at scale, highlighting creators, user-generated content, and community moments to increase discovery and sustained interest. • Track, analyze, and report on social performance metrics, leveraging data-driven insights to optimize campaigns and demonstrate measurable impact against business goals.

• Lead social media strategy and execution for gaming marketplace initiatives, ensuring alignment with overall brand voice, social strategy, and business objectives. • Partner cross-functionally with Marketplace, Product Marketing, and Integrated Marketing teams to translate priorities and campaign goals into actionable social plans. • Develop strategic briefs and content recommendations that guide creative teams in producing culturally relevant, high-performing social content. • Manage day-to-day social operations, including content planning, editorial calendar oversight, copywriting, publishing, community engagement, and light moderation. • Identify and activate timely cultural trends, platform innovations, and creator ecosystem opportunities to drive authentic audience engagement. • Create and elevate content at scale, highlighting creators, user-generated content, and community moments to increase discovery and sustained interest. • Track, analyze, and report on social performance metrics, leveraging data-driven insights to optimize campaigns and demonstrate measurable impact against business goals.

• Responsible for directing technical work on projects. • Performs a variety of analyses and prepares appropriate documentation. • Prepares and makes briefings and presentations. • Leads team in on-site management of installations. • Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software, and connectivity. • Assists in the development and management of project plans. This includes the review of task performance and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules. • Coordinate with Infrastructure Engineering team to review technical drawings, validate cable plans and coordinate cable and or power infrastructure specifics as it relates to installation of LAN hardware. • Coordinates with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters.

• Develop a deep understanding of the products • Create high-quality technical videos and written content in an environment with changing priorities and tight deadlines • Create interactive self-guided training courses using video and written content • Analyze stories, requirements, use the products, and communicate with SMEs and stakeholders to gather information for content creation • Manage multiple projects from beginning to end • Create content independently and in collaboration • Use best practices and consistency in content creation • Gather documentation review feedback and implement improvements • Participate in documentation planning, publishing, process refinement, and improvement initiatives