• Work with Headquarters staff and other employees to improve the ability to perform core business development operations and mission support • Perform qualitative and quantitative research and data gathering and identify key themes, trends, and opportunities from complex data sets • Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas • Work with leadership to plan and coordinate the implementation of business plans and the penetration of new markets • Capture, synthesize, and summarize key points from interviews, focus groups, and internal meetings, translating insights into draft deliverables and products • Develop Microsoft PowerPoint briefings and Excel spreadsheets to support project execution and completion • Edit, standardize, and revise material prepared by other staff members • Incorporate section reviews from other team members and resolve conflicts quickly • Conduct high-level research for contract opportunities via personnel interviews and web/CRM searches • Meet deadlines, adhere to project plans, ensure any conflicts are brought to the attention of the management team, multi-task, and work on several projects simultaneously • Maintain quality results by using templates; follow proposal-writing standards including readability, consistency, tone, and maintain proposal support databases • Excellent writing skills, including understanding of grammatical rules, punctuation, sentence structure, and active/passive voice

• Active prospecting • Multichannel outreach strategy • Lead qualification • Pipeline management • Strategic contribution • Field presence & networking

Role Description As part of your role, your key responsibilities will include, but are not limited to: - Develop, implement, and evaluate strategic business development plans to achieve sales targets and expand the company's customer base. - Business research via CRM database. - Conduct market research to identify new business opportunities, including new markets, growth areas, trends, customers, partnerships, products, and services. - Contacting potential new business clients, understanding their needs with a view to booking meetings. - Meeting and exceeding appointment targets. - Diarising and maintaining up-to-date records on the CRM database. - Build and maintain strong relationships with key stakeholders, business partners, and clients. - Work closely with marketing, sales, and technical teams to align company goals and strategies. Qualifications - An ability to influence, encourage confidence and win new business. - A proven track record of sales in Facilities Management. - Demonstrable experience of meeting and exceeding targets. - Proven track record in building and maintaining long-term relationships with clients and partners. - Experience in data management and research. - Excellent communication skills, both verbally and written. - You must hold a full driving license for this role. Benefits - OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. - Our Catering team offers breakfast and lunch services at our Ipswich head office, along with free coffee, hot chocolates and a replenishable fruit basket. - We believe in investing in our colleague’s futures. The OCS Academy provides a range of courses and resources that will allow you to grow your personal skills and advance your career. - With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

• Maintain existing, and develop and close net new customers for prospective B2B, B2B2B, and B2B2C customers • Your work will be crucial for refining and scaling our existing sales engine • Report directly to the Head of Sales and work closely with the CEO, collaborating with Engineering, Product, Legal, and Compliance teams on cross-functional initiatives • Leverage your existing deep network to identify, source, and close new revenue-generating customers • Collaborate with the Sales and Business Development team, ensuring a smooth handoff and alignment on high-value opportunities • Maintain accurate sales activity tracking in Sales systems • Strong negotiation and presentation skills, leveraging existing templates • Leverage feedback from prospects to refine the entire process