OCS Group

Role Description - Ensuring high standard of cleaning as directed by management. - Use and care of cleaning equipment. - Encourage good relations with all clients on contract site. - Promptly deal with any queries or complaints. - To perform any other reasonable duties that may be allocated by the management. Qualifications - Previous Cleaning Experience - must be able to do manual cleaning. - Excellent interpersonal skills. - Good English language skills, reading and spoken. - Ability to work as a part of a team as well as on own initiative. - Reliable. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Role Description As a Cleaner at OCS, you will play a crucial role in providing safe, clean environments in which our customers can thrive in their workspaces. - Tidying up work areas, cleaning floors and communal areas. - Vacuuming, sweeping, mopping, emptying bins and other tasks as required. - You may come into regular contact with customers so you must be able to assist them if needed. - You must complete all relevant Health & Safety records and attend training courses when needed. Qualifications - You must have Right to Work in the EU. - A background in cleaning would be advantageous. - Attention to detail and thoroughness in completing tasks. Benefits - Free Online Doctor Consultations via Web-doctor. - Competitive Salary. - Contributory Pension after qualifying period. - 21 Days Annual Leave increasing with service to 26 Days. - Additional Leave Day on your Birthday after 1 year service. - Staff Benefits/Discount Programme. - Employee Assistance Programme. - Training and Development Opportunities. - Free onsite Parking. Company Description OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Role Description The General Manager – Assisted Travel is responsible for setting the strategic direction and future development of Assisted Travel services. The role ensures services are compliant with CAA standards, financially sustainable, and continuously improving to meet future passenger demand. - Lead the overall Assisted Travel strategy and future service model - Ensure full CAA and regulatory compliance - Oversee Assisted Travel performance against SLAs and service standards - Develop long-term workforce and planning strategies - Drive operational and financial efficiency - Lead innovation and improvement initiatives - Manage senior stakeholder relationships (airport, airlines, regulators) - Own Assisted Travel governance, risk, and assurance processes - Champion passenger dignity, safety, and inclusion Qualifications - Senior leadership experience in aviation, transport, or regulated services - Good understanding of Assisted Travel or accessibility services - Experience working with regulators and complex stakeholders - Proven strategic and improvement leadership - Strong communication and decision-making skills Requirements - Consistent CAA compliance - Strong Assisted Travel performance and passenger satisfaction - Stable workforce and effective planning - Delivery of future improvement and innovation - Introduce and embed the new Assisted Travel On-Time Performance (OTP) measure to support ECAC guidance and airport punctuality objectives - Use OTP insight to drive efficiency through innovation, including digital task management, demand forecasting, and smarter workforce deployment Benefits - Encouragement of professional development and career progression - Inclusive and welcoming environment - Active encouragement of applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

Role Description To provide strategic and hands-on leadership across the contract, ensuring excellent operational delivery, strong people leadership, and a consistently outstanding experience for clients and workplace users. Working Pattern - Monday to Friday. - Requirement to be flexible to meet needs of business. Key Responsibilities - Operational & Contract Leadership: - Provide visible, hands-on leadership across all aspects of contract delivery, with an active presence in operations to ensure service excellence and consistency. - Hold full budgetary, commercial and operational accountability for the contract, ensuring financial performance aligns with service quality and client expectations. - Ensure all services are delivered in full compliance with statutory requirements, KPIs and SLAs, proactively addressing risks and operational challenges. - Maintain oversight of critical assets, engineering frameworks and service delivery models to protect, optimise and enhance client assets. - People Management & Development: - Lead, develop and motivate a multi-disciplinary management and frontline team, fostering high engagement, capability growth and succession planning. - Embed a strong performance culture through clear objectives, regular coaching, feedback and development planning at all levels. - Lead by example in promoting a culture of safety, wellbeing, inclusiveness, diversity and opportunity across the contract. - Ensure training, competence and development plans are aligned to operational needs, future capability requirements and client expectations. - Client & Workplace User Experience: - Own senior client relationships, acting as a trusted partner and escalation point while driving a proactive, solution-focused approach. - Champion the end-to-end client and workplace user experience, ensuring services are intuitive, responsive and aligned to how people use the office environment. - Work closely with client stakeholders to understand evolving needs and translate these into operational service improvements. - Use insights, feedback and data to continuously enhance service outcomes and user satisfaction. - Continuous Improvement & Innovation: - Embed a robust Continuous Improvement culture, encouraging innovation and operational excellence that delivers tangible value for both client and business. - Drive service optimisation through leading-edge technology, process improvement and digital solutions. - Lead and oversee capital projects, ensuring seamless integration with live operations and a strong focus on sustainability, renewable initiatives and value for money. Qualifications - Proven experience in a senior National Account Manager/Account Director or Contract Director role within an FM service provider, ideally across cleaning, sanitation and/or broader soft services. - Demonstrable experience of hands-on operational leadership, with the ability to balance strategic oversight and day-to-day service performance. - Strong track record in people management, including developing leaders, managing large delivery teams and driving engagement and performance. - Solid understanding of critical environments, asset management, capital project delivery and energy management services. - Excellent commercial and financial acumen, with experience managing complex budgets and delivering profitable contracts. - Highly effective communicator with strong presentation skills, able to engage credibly with senior clients, end users and operational teams. - Collaborative and solutions-focused leadership style, with a genuine commitment to delivering exceptional client and workplace user experiences. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

Role Description As part of your role, your key responsibilities will include, but are not limited to: - Develop, implement, and evaluate strategic business development plans to achieve sales targets and expand the company's customer base. - Business research via CRM database. - Conduct market research to identify new business opportunities, including new markets, growth areas, trends, customers, partnerships, products, and services. - Contacting potential new business clients, understanding their needs with a view to booking meetings. - Meeting and exceeding appointment targets. - Diarising and maintaining up-to-date records on the CRM database. - Build and maintain strong relationships with key stakeholders, business partners, and clients. - Work closely with marketing, sales, and technical teams to align company goals and strategies. Qualifications - An ability to influence, encourage confidence and win new business. - A proven track record of sales in Facilities Management. - Demonstrable experience of meeting and exceeding targets. - Proven track record in building and maintaining long-term relationships with clients and partners. - Experience in data management and research. - Excellent communication skills, both verbally and written. - You must hold a full driving license for this role. Benefits - OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. - Our Catering team offers breakfast and lunch services at our Ipswich head office, along with free coffee, hot chocolates and a replenishable fruit basket. - We believe in investing in our colleague’s futures. The OCS Academy provides a range of courses and resources that will allow you to grow your personal skills and advance your career. - With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Role Description OCS is seeking an experienced Performance and Data Manager to work across a number of high-profile public-sector contracts. You will be responsible for driving continuous improvement of operational performance and accurate reporting. This role will play a pivotal part in the day-to-day running and overall success of a large FM contract. - Ownership of operational data for the contract, held in the CAFM system (Concept). - Accurate performance reporting, producing reports for clients and colleagues. - Business partnering with operational teams to drive continuous performance improvement. - Client KPI reporting, including mitigation of failures where appropriate. - Acting as the bridge between operations, the service desk and the client. - Analyse data, provide commentary and present performance to key stakeholders, suggesting actions for improvement. - Ensure the timely provision of client reports. - Assess, record and advise managers on risks and opportunities that may influence performance. The successful candidate will be able to manage a complex workload and multiple stakeholder relationships (this is a client facing role). The tasks outlined above highlight key responsibilities but are not exhaustive. The scope of this role is varied and will involve providing support to the OCS operations team. Qualifications - Relevant experience of working on a facilities management contract is preferred. - Be able to communicate effectively with a multitude of stakeholders, both verbally and written – Account Director, Cluster Managers, other OCS functions, and clients. - Adequate Microsoft Excel competency - pivots, trackers, tables, functions, calculations. - Adequate skill level in data analytics and manipulating large data sets. - Skilled in report generation to be shared both internally and externally. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Company Description OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Role Description OCS is seeking a skilled and reliable Maintenance Electrician to join our team supporting the Elizabeth Line. The Maintenance Electrician will be responsible for carrying out planned and reactive electrical maintenance, ensuring the reliability and safety of critical systems across stations, depots, and related facilities. - Perform PPM (Planned Preventative Maintenance) and reactive maintenance on electrical systems, lighting, distribution boards, emergency systems, and controls. - Diagnose and repair electrical faults quickly and effectively to minimise downtime. - Ensure all works comply with statutory requirements, safety standards, and company procedures. - Complete accurate job records and reports using digital systems. - Support the wider Hard FM team with multi-disciplinary maintenance when required. - Liaise with site managers, contractors, and Network Rail staff to ensure seamless delivery of maintenance services. - Participate in a 1-in-4 on-call rota, responding to emergency call-outs as required. - When needed, be willing to work 1-night a week. Qualifications - Excellent fault-finding and problem-solving skills. - Excellent communication and organisational skills. - Ability to work independently and as part of a team. - Building Services, Network Rail or Rail Infrastructure experience (LU, Crossrail, etc.) - Desirable - Experience in safety-critical or high-reliability environments - Desirable - PTS (Personal Track Safety) certification - Desirable Requirements - A craft qualification such as a recognised electrical apprenticeship such as or equivalent to City & Guilds 2350 NVQ Level 3 Electrical Installation Engineering + AM2 - The current wiring regulations qualification such as or equal to City & Guilds 2381-18 Level 3 Award (18th Edition) - Valid and in date Grade card/CSCS Card or equivalent qualification. - An Inspection & Testing qualification such as or equal to City & Guilds 2391-52 Level 3 Award in Initial and Periodic Inspection and Testing of Electrical Installations - Desirable Benefits - Work Pattern: Monday-Friday 08:00-17:00 (40 hours per week) - 1-in-4 on-call rota, with enhanced rates - When needed, 1-night per week, with enhanced rates - Overtime available

Role Description At OCS, our cleaners play an important part in providing safe, clean environments in which our customers can thrive in their workspaces. As Supervisor, you will ensure that cleaning staff perform their duties efficiently, maintain high cleanliness standards, and contribute to a safe and hygienic environment. - Overseeing and assisting with the cleaning of all areas within the cleaning specification (plus other ad hoc areas/duties, as required). - Managing a small team, looking after rotas, holidays, absence management within budget and performance management to achieve a consistently high standard of cleaning. - Responsible for delivering coaching/training, including health & safety, to all cleaning operatives and ensuring all records are updated correctly. - Responsible for conducting cleaning audits on a weekly basis and escalating any areas of concern for support. - Hold weekly team meetings and briefing sessions with your team to ensure clear and consistent communication. - Manage the ordering of stock and consumables, updating the stock management system and also the distribution to cleaning stores. - You will come into regular contact with customers/clients so it is important that you can assist them if needed and that you can communicate at all levels. - Planning high level and deep cleaning works as required. - Responsible for adherence to company policies and procedures. Qualifications - You must have Right to Work in the UK. - Previous supervisor experience preferably in a cleaning environment. - Good IT skills in use of systems and MS Office. - Desire to lead a team and oversee tasks. - Excellent customer service skills. - Able to work to deadlines and prioritise as well as being flexible with working hours and days. - Good attention to detail is required. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Company Description OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Role Description To carry out internal audits across all CNWL sites (circa 72 sites) and ensure all cleaning services, catering and security services and action plans produced and implemented to rectify where necessary. - Report audit outcomes and action plans to the team and monitor agreed actions. - Ensure compliance with all OCS and CNWL policies with relevance to auditing. - Ensure that all cleaning tasks are carried out through audits in accordance with the NHS National Standards of Healthcare Cleanliness 2021. - Ensure catering tasks are carried out in accordance with HACCP, ensuring compliance with food safety and health & safety legislations. - Complete other audits such as efficacy, estate, clinical and Security & FOH, maintaining standards as per contractual agreements. - Assist in the collation of monthly report data. - Provide general assistance and support to the Operations Manager and Training and Compliance Manager. Your key responsibilities will include, but are not limited to: - Conduct Quality Assurance audits on Catering in compliance with National Food Standards Agency guidelines. - Conduct Cleaning audits in accordance with NHS Cleaning Standards and contract requirements. - Liaise effectively with OCS Facility Managers and Team Leaders to maintain standards and implement action plans. - Provide auditing statistics for monthly reports. - Formulate and coordinate all staff and client surveys when required. - Work with the management team in the implementation and improvement of training, administration, and audit systems in the contract. - Create action plans for failed audits, ensuring re-auditing is completed within the agreed timeframe. - Develop a good knowledge of the units you are visiting to enable efficient auditing practices. - Ensure site audits are accurate and remap if required. - Liaise with Team Leaders and QTS representatives to carry out periodic audits, KPI monitoring and improve current KPI results. - Comply with all company policies and procedures. - Comply with uniform policy. - Maintain company, patient, client confidentiality. - Carry out any other reasonable requests from the company. - Oversee catering training and work closely with the team leader to provide guidance and support, ensuring all training programs are completed efficiently. - Support menu development by assisting in planning and refreshing menu cycles every six months to maintain quality and variety. - Ensure regulatory compliance by updating the site with new mandatory catering documentation and maintaining alignment with auditor requirements. Qualifications - Must have Right to Work in the UK. - An enhanced DBS will be completed for the successful candidate. - BICS or Impact trained. - Food Hygiene Level 3 Training. - Experience of working within a healthcare setting. - Demonstrable experience of administration of management systems and spreadsheets. - Fully conversant with management systems and auditable data. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Role Description You will be a Senior Project Manager from a Construction background and will be a solution driven individual that can demonstrate a willingness to engage, drive and complete projects and where required understand and seek the necessary support to drive these projects to completion. These projects will be varied in size, scope, and complexity and this requires a flexible approach with a “can do” mindset. Days of working: - Monday, Tuesday, Wednesday, Thursday, Friday - Mon - Thurs 08:00am - 17:00pm - Fri - 08:00am - 15:30pm This individual will be responsible for the delivery of multidisciplinary projects across HVAC, M&E and Fit-Out/Building Fabric elements specific to our client base which includes: - Understanding of cradle to grave Project Management - Delivery of Projects from conception through to completion in conjunction with the Regional Operations Manager. - Efficiency - Ensure the utilisation and efficiency of the resource within the projects team on every project. - This role may include but not be limited to the various facets of project management in many forms, such as: - Client facing - Liaising and working in conjunction with the potential for numerous client/stakeholders and their various perspectives, throughout all aspects of the project. - Developing client’s requirements to produce a project specific proposal, fundamentally answering the clients scope ask. - Managing project specific costs to meet the client budget and programme. - Agreeing measurable KPI’s for each project. - Ensure client satisfaction. - Resource Management - Management of and development of project teams. - Effectively manage staff/labour under their control to maximise efficiencies. - Empower our employees with targets and goals to maximise their potential. - Control of supply chain partners. - Contract mobilisation and operational support. - Ensuring all project personnel possess the necessary skills and have the appropriate training opportunities to carry out their job functions (e.g., Confined Space). - Interface with internal business functions (e.g., commercial, H&S Team, procurement). - Engineering - Understand client scope, develop the same, drive solutions and proposals including development of costs in conjunction with the wider team. - Engagement with supply chain partners and sub-contractors to maximise the solutions. - Delivery of design and build projects. - Project Delivery - Ensuring compliance with all aspects of health & safety legislation to protect the client and the business. - Organise and chair and record all relevant project meetings. - Management of all building services installations. - Delivery of projects within timescale and budget. - Continuous improvement in line with the client’s requirements. - Commercial - Develop knowledge of various contract, including NEC and other forms of contract. - Programme financial control. - Ability to maximise opportunities and improve margin returns. - Understand and develop contract change mechanisms and report these in a timeous manner to deliver the contract. Qualifications - Proven experience carrying out project delivery of this nature. - Experience in office refurbishment / fit out projects. - Self-motivated person / absolute ability to work on own initiative and recognise the need for assistance and resource planning. - Ability to develop, manage and empower a team. - Deadline driven and committed to the same. - Committed to personnel and team development and progression. - Effective interpersonal skills. - Excellent communication skills including written and verbal. - PC literate with a working knowledge of Microsoft suite of software, including Teams, Outlook, Excel, Word, Project and PowerPoint. - Understanding of all legislative requirements that impact on the business and client activities and all employees. - Flexible approach to all work activities (travel between various UK locations). - Ability to work calmly and efficiently in a pressurised environment. - Excellent customer service skills / Professional manner. - Confident, enthusiastic, and reliable. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.