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We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
Senior Conversational Developer
Location
United States
Posted
86 days ago
Salary
$80 - $95 / hour
Seniority
Senior
Job Description
Senior Conversational Developer
TEKsystems
Role Description Sr. Conversational Dev, will support optimum CES engagement, will be hands on with development of conversational agents. - Design & Development: Build and maintain conversational AI solutions using Dialogflow ES/CX, including designing conversational flows, intents, entities, and fulfillment services. - Integration: Develop middleware, backend services, and APIs (often with Python) to integrate bots with enterprise systems and third-party applications. - Optimization: Improve bot performance by implementing NLP best practices, managing context, handling errors, and continuously tuning NLU (Natural Language Understanding). - Generative AI: Configure and manage generative AI components, such as Playbooks and Data Stores for Retrieval-Augmented Generation (RAG). - Collaboration: Work with UX designers and business teams to define user journeys and ensure the conversation design meets user needs. - Testing and analytics: Implement logging, monitoring, and analytics to track performance. Develop and execute automated testing strategies. - Technical leadership: Potentially provide technical guidance, mentor junior developers, and perform code reviews. Qualifications - Strong Knowledge of Google DialogFlow CX / Conversational Agent Builder - Knowledge of AI/chatbot development landscape, tools, and other frameworks - Experience with Google Cloud Platform (GCP) services like CCAI, Cloud Functions, and Pub/Sub - Knowledge of APIs, webhooks, and RESTful services - Understanding of NLP/NLU principles - Familiarity with SDLC, Version control (GIT) and CI/CD Pipeline - Knowledge of conversational designs, flow, and automated speech recognition - Experience in algorithms, computer visions, knowledge management, and conversational AI - Working knowledge of frontend technologies – HTML, CSS, JavaScript, JSON, and REST APIs - Fundamental knowledge and experience in BigQuery, MySQL, MongoDB, or other databases - Experience with Agile Methodologies - Experience working with programming languages such as Python, PHP, Java, Ruby, and AI languages Requirements - Experience Level: Expert Level - Job Type: Contract position based out of Remote, OR Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on May 21, 2026.
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